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A Look Back: Everything Breaks When You Go Into Hypergrowth Mode, with UiPath’s CMO (Europa Video + Transcript)

SaaStr

2017: $30m rev. We took the series A, interesting enough, the first executive hired by, thanks to the sales coaching, actually was marketing. If you’re handling multiple invoices from different customers that come in different formats, you can keep hiring more finance people or you can have robots augment your finance people.

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The 18 Outstanding Speakers at SaaStock LatAm 2019

SaaStock

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. One is what I call the low touch sales model.

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Assembling A World-Class Customer Success Organization: An Interview With Stephen Fulkerson, TSIA’s VP Customer Success Research

Valuize Consulting

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Is it going to come from the Sales and Marketing budget, or General Administrative budget?

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Subscription sports: the future of fandom?

ProfitWell

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. I said in 2017, this was the most overvalued company in the world.

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Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

million round of financing led by Grotech Ventures in 2017. Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . ChurnZero raised a $2.5

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Recur Now 8/28: WeWork, We IPO, We Cause Debate

ProfitWell

Today's Top Subscription News. Volvo announced on Monday it's expanding its controversial subscription program, Care By Volvo. Care by Volvo, launched in 2017, is a two-year subscription service where the use of a vehicle, insurance, and maintenance costs are bundled together in monthly payments.