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Meet your first wave speakers for Customer Success Summit 2018

Totango

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. VP, Global Head Digital Customer Engagement. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

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Meet your first wave speakers for Customer Success Summit 2018

Totango

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. VP, Global Head Digital Customer Engagement. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

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Top 8 SaaS Development Companies in 2024

How To Buy Saas

If you need a reliable SaaS development company with unmatched JavaScript expertise, Clockwise is the perfect choice. Aalpha Information Systems Rate: >$25 / hr Employees: 50 – 249 Founded: 2008 This full-service software development company was founded in Bangalore, India, and now has three more offices in Mumbai, Hubli, and Delhi.

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SaaS Cost of Goods Trending Down – By How Much?

OPEXEngine

To see how COGs and gross margins are changing, take a look at these charts showing SaaS companies that IPO’ed in 2008 versus 2018. For companies IPO’ing in 2018, average COGs had dropped to 31% of revenue and average gross margins had increased to 68.5% with a number of companies at over 80% gross margins.

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Persona-Based Email Marketing Is on the Rise: Here’s How to Stay Ahead of the Curve

Sales Hacker

But without an engaging, persona-based approach, many of them might just be spinning their wheels on lead generation. Even in the internet sphere, fundamental marketing rules always apply: The better your message, the more engaged your audience. Making Persona-Based Marketing Feel Fresh. Start by using these strategies: 1.

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More of SaaStr’s Most Respected Leaders Awards List Revealed!

SaaStr

About Dug… Dug Song lands at number sweet sixteen on our list with high engagement from attendees who attended and loved the content from his session. Dug Song founded Duo Security in 2019 and grew the company as CEO until it’s acquisition in October of 2018. From 2004-2009 he was a partner at Greylock.

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4 Neglected Truths About Live Chat For Start-ups

Outseta

It’s a space that’s on fire in 2018. Heck, software review site Capterra has over 238 live chat products listed on their site. The point is, this means of engaging with customers whether it’s on your website, in your app, in a sales context or a customer support context; it’s been around for quite a while already.