SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. For SMB SaaS, aim for 6 quarters of LTV:CAC, not 4 Ren adjusted the traditional benchmark because SMB customers stay longer than typically measured.

SMB 130

SMB Payments Payment Services SaaS Payments 130

Baremetrics

SEPTEMBER 15, 2021

We are going to walk you through a couple of the most popular pricing models—perpetual license and annual license, along with its variant subscription model —as well as mention a couple of the other popular ways to monetize software. Payment ii. Using Baremetrics to monitor subscription revenue. Table of Contents.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Agile Payments

FEBRUARY 25, 2019

An ACH Processing API transforms a software application into becoming an eCheck payment processing and management platform. Whether for the purpose of managing and distributing payroll, or collecting funds for customer subscriptions, integrating for ACH payments can be a powerful addition to an SaaS.

SaaS Payments 77

SaaS Payments Payment Services Payments Payment Solutions 77

FastSpring

OCTOBER 13, 2022

We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. At the end of the year, buyers are ready to spend money on software and subscriptions — are you using your marketing dollars wisely? US End-Of-Year Trends For SaaS And Software Purchases. About Our Data. In the U.S.,

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

Agile Payments

FEBRUARY 25, 2019

ACH payments and disbursements aren’t new. ACH payments have been around since 1974, and by the end of 2016, the total volume of ACH processing exceeded $40 trillion. In many cases ACH should be the defacto payment method for anything recurring.

Payment Features 77

Payment Features SaaS Payments Payment Methods Payment Services 77

Agile Payments

FEBRUARY 25, 2019

For software applications that have an end-user base in a subscription model or include recurring transactions, an ACH Processing API is a must. Moreover, customers of these subscription based businesses more than likely rely on receiving their goods or services that the organization and SaaS provides.

SaaS Payments 77

SaaS Payments Payment Services Payment Solutions Payments 77

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

FastSpring

JUNE 28, 2019

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success.

Churn 95

Churn Payment Services SaaS Payments Payment Features 95

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How Twilio Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

Chargify

MAY 8, 2019

There is no subscription billing model that works for everyone. Moreover, your pricing strategy should be based on your value metric, and different value metrics require different types of subscriptions. Let’s take a look at the seven most popular subscription billing models. Which one should you use in 2019?

Payment Features 69

Payment Features Subscription SaaS Payments Payment Solutions 69

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? That’s where SaaS metrics come into play and tell you what you need to know. To get a brief overview: Profitwell is a tool that can provide analytics for SaaS businesses. It has a variety of tools that monitor and analyze the performance of SaaS businesses.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. Their job is to enable go-to-market teams through "joining the dots" between tools, teams & data, optimizing the business rules that drive growth.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

Frontegg

MAY 27, 2021

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStock

MARCH 5, 2019

Cledara was going to solve the problem of companies having too many SaaS subscriptions that were increasingly difficult to keep track of. Cledara would serve as their home and the payment hub powered through a digital Mastercard. She had quit her job four months earlier and incorporated the company in London. We are one of them.

Startup 152

Startup SaaS Payments Payments Payment Services 152

Chart Mogul

AUGUST 2, 2019

The billing systems include Stripe on Web, iOS App Store, Google Play, in addition to manual invoicing for larger Contacts+ for Teams customers. A subscription for a customer then allows them to use any of the apps, integrations, or extensions on the platform no matter where the subscription initiated. Travis Todd.

Churn 12

Churn Payments Payment Solutions Payment Methods 12

SaaSOptics

NOVEMBER 12, 2018

Eighty-four percent of new software today is delivered as a service (SaaS). Yet, as we turn the corner toward 2019, many businesses remain ill-prepared for the unique challenges and opportunities that come with moving to a subscription model and managing a SaaS business. SaaS customers pay as they go.

SaaS Payments 47

SaaS Payments Payment Solutions Payment Services Payments 47

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. But when you start getting into double digits, it’s usually a sign that something in your process isn’t working.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Baremetrics

DECEMBER 18, 2019

Amazing job — you’ve made so many people so very happy pic.twitter.com/fyQ7H43q00 — Rahul Vohra (@rahulvohra) April 12, 2019. Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. — Peter Caputa IV (@pc4media) September 21, 2019. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Outseta

FEBRUARY 2, 2019

This post is for other early stage SaaS companies who are similarly considering whether some of these new forms of capital make sense for their business. Each time a payment is made, the fund’s ownership stake is reduced with the founders’ ownership shares increasing. Mentors are available during scheduled office hours calls.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Payment Features 64

Payment Features Subscription Payment Methods Marketing 64

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. More specifically, RPO is the sum of the invoiced amount and the future amounts not yet invoiced for a contract with a customer.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. However, behind the boom lies the rising consumer demand for subscriptions. Payment processing. Customer support.

Payment Features 59

Payment Features Subscription SaaS Payments Payment Services 59

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. So, grab a cup of coffee, settle in, and take a look at some of the 2019 highlights from the FastSpring blog. Subscription Finance: What is MRR? A Merchant of Record (MOR) is so much more than just a payment system.

Payment Methods 60

Payment Methods Merchant Services Payment Services Payment Solutions 60

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. Our SaaS Resources library grew with another piece of content when we added The Ultimate Failed Payments Cheat Sheet to the collection. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. Our SaaS Resources library grew with another piece of content when we added The Ultimate Failed Payments Cheat Sheet to the collection. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Chart Mogul

AUGUST 2, 2019

The billing systems include Stripe on Web, iOS App Store, Google Play, in addition to manual invoicing for larger Contacts+ for Teams customers. A subscription for a customer then allows them to use any of the apps, integrations, or extensions on the platform no matter where the subscription initiated. Travis Todd.

Churn 52

Churn Payments Payment Solutions Payment Methods 52