Tom Tunguz

MARCH 28, 2021

in the same three year span, with a 3x jump between 2019 and 2020. In 2021, the business counted more than 8000 customers, with 1000 paying more than $100k and 89 paying more than $1m. Larger enterprise contracts imply longer contract terms and larger pre-payments, boosting these figures. The services gross margin is -19%.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

DECEMBER 10, 2019

110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. Bill.com sells to very small businesses that do churn at a higher rate. But that also proves that’s no excuse to drop below 100%+ net revenue retention. Bill.com manages 110% Net Revenue Retention on 82% Customer / Logo retention.

Payment Services 271

Payment Services Payments Payment Methods SMB 271

SaaStr

OCTOBER 22, 2021

Ultimately, this leads to higher margins in payments, but also entails taking on financial risk, fraud risk, and a significant regulatory and legal overhead. #5. Growth of only 10% in 2019 to 2020 — but then exploded! But after adding more credit cards and payments, and coming out of Covid … boom!! based revenue.

Scale 323

Scale SaaS Payments SMB Payment Solutions 323

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 167

Payments Merchant Services Payment Solutions Payment Services 167

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? As your business grows in complexity, these drags on your infrastructure can impact your product development.

Payment Features 257

Payment Features Payment Services Outsourcing Services Payment Solutions 257

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. Real Green’s journey to embedded payments is also rooted in innovation. Our first integrated payment solution was a referral agreement with a third-party ISO.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 246

Merchant Services SaaS Payments Payments Payment Services 246

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 271

Sales Hiring Payment Services SaaS Payments Scale 271

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 213

Payments SaaS Payments Banking Underperforming Technical Team 213

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. billion in revenue 475,000 customers across all platforms (Bill, Divvy, Invoice to Go) 250,000 customers on the core Bill platform A payment network of 7.1

SMB 130

SMB Payments Payment Services SaaS Payments 130

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has a base to build on, and has done a good job steadily increasing NRR, up from 97% in 2019. #2. 907 employees at IPO, so about $150,000 revenue per employee. So why the terrible revenue multiple?

SaaS Payments 281

SaaS Payments Scale Payment Methods SMB 281

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

SEPTEMBER 26, 2019

The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double. Even in the darkest days of 2019, enterprises still. Almost irrationally. But second, enterprise customers all renewed. Almost all of them. functioned.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

Agile Payments

APRIL 15, 2019

The role of the Payment Gateway for MarketPlace Payments. When evaluating technical payment solutions that address the primary needs of a MarketPlace Payment solution the integration to the Payment Gateway plays a vital role in the MarketPlace success.

Payments 13

Payments Payment Solutions Revenue 13

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 112

Payments Payment Methods Payment Features Payment Services 112

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 112

Payments Pricing Compensation Scale 112

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. jasonlk) February 15, 2019. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. With the exact same revenue, growth, team, company and expenses! .

Sales Hiring 267

Sales Hiring Payment Features SaaS Payments Payment Solutions 267

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Andreessen Horowitz

SEPTEMBER 21, 2023

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. By 2019, the government had issued a unique ID to nearly every adult resident in India; today, the system is used by 1.3

Payment Services 115

Payment Services Payment Solutions Payments Payment Methods 115

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. Launching PayFac and ISV solutions In 2019 and 2020, Stax became more than just a payment processor for merchants.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? By catering to your customer’s unique shopping preferences (this includes accounting for the devices they prefer to shop from), your digital business is effectively taking steps towards maximizing your conversion rate. Keep reading to find out more.

Payment Methods 73

Payment Methods Payment Services Merchant Services Payment Solutions 73

Stax

NOVEMBER 11, 2024

ACH transfers, or payments made through the Automated Clearing House network, account for billions of dollars in payments annually. In fact, NACHA, the nonprofit that governs the ACH payments network reported 6.1% in payment volume growth in Q4 2021. TL:DR ACH Payments are essentially digital check payments.

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

SaaStr

FEBRUARY 22, 2021

If I had 1 mentor, just 1, Who said: If you are at $10m ARR, Growing 100%, With 150% net revenue retention, With 80% viral and free lead acquisiton, And 50+ NPS, Then, You have already build a unicorn-in-waiting. — Jason BeKind Lemkin (@jasonlk) November 8, 2019. If i'd had just 1. Find yours. ” Ah. FWIW if it helps.

Scale 275

Scale Sales Hiring Payments Banking 275

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Post topics include marketing, branding, analytics, various ecommerce platforms, and conversion optimization tips. Maximizing your revenue potential with global sales.

Payment Methods 98

Payment Methods Scale Payments Payment Services 98

Agile Payments

FEBRUARY 25, 2019

Many software applications have a need to accept payments, and many require the need to integrate payments functionality via an API. For some of these application organizations, integrating to a credit card API isn't enough and have a need to integrate to an ACH Payment API.

Payments 77

Payments Payment Solutions Software 77

Agile Payments

FEBRUARY 25, 2019

Software organizations that serve a customer base having recurring payments can better position themselves by integrating to an ACH Payments API.

Payments 77

Payments Payment Solutions Payment Features Subscription 77

Stax

MARCH 14, 2024

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. Online and contactless adoption multiplied, and digital payments rose. Between 2019 and 2020, the number of U.S. But what about in the business-to-business (B2B) sector?

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Neil Patel

DECEMBER 8, 2020

By 2019, Watch had 270 million monthly users, and by 2020, that number had shot up to over 1.25 In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. In 2019, Facebook’s head of global creative strategy Rick Van Veen told Variety , We’re still figuring it out and learning.

Payments 129

Payments Payment Methods Mobile Engagement 129

Casey Accidental

JUNE 9, 2020

At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. Retention is not only the primary measure of product value and product/market fit for most businesses; it is also the biggest driver of monetization and acquisition as well. One of our board members asked: “I understand these goals for the year.

Retention 145

Retention Benchmarks Payments Payment Methods 145

Baremetrics

AUGUST 28, 2021

As a business owner, you measure your incoming profits and revenue with several metrics. Some of the common metrics for this include net income, gross revenue, and net revenue. But what are the differences among these measurements, and which is the best measurement to tell you the financial health of your business?

Payments 90

Payments Revenue Payment Services SaaS Payments 90

Baremetrics

NOVEMBER 10, 2019

However, even with its’ new embedding capabilities, it doesn’t come close to Google Sheets in team collaboration. As their name suggests, Forecasting Models are used to forecast out a specific area of your business, such as revenue or payroll. For most businesses, this means at least their revenue and hiring plans.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Neil Patel

DECEMBER 30, 2020

Are you looking to monetize your blog or earn a passive income? This is a complete guide to choosing the right affiliate network for your platform, including what an affiliate network is, why you should consider joining one, and a rundown of the top networks on the market. Durations can vary drastically from platform to platform.

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

FastSpring

OCTOBER 11, 2021

The Reserve Bank of India first issued its directive related to subscription charges in 2019. Stores, financial institutions, and payment gateways will not be allowed to store credit or debit card data for the purpose of automatically rebilling that card every month for a subscription. . Book a demo or create an account today !

Payment Services 146

Payment Services Merchant Services SaaS Payments Payment Methods 146

Agile Payments

FEBRUARY 25, 2019

An ACH Processing API transforms a software application into becoming an eCheck payment processing and management platform. Whether for the purpose of managing and distributing payroll, or collecting funds for customer subscriptions, integrating for ACH payments can be a powerful addition to an SaaS.

SaaS Payments 77

SaaS Payments Payment Services Payments Payment Solutions 77