Intercom, Inc.

OCTOBER 13, 2021

That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever. We realized that the infrastructures, practices, and processes we’d been using were struggling to operate efficiently at our new scale.

Data 129

Data Systems Review Engineering Software Review 129

SaaStr

AUGUST 7, 2020

360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020. This episode is sponsored by Guideline.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

Sales Hacker

OCTOBER 7, 2022

A more contemporary theme, familiar by now but perhaps foreign prior to the 2020 conference, centered on empowerment and the changing attitudes towards work. The event’s session agenda read much like it has in years past, with topics including sales comp fundamentals , plan design, quotas, analytics, and sales force motivation.

Compensation 106

Compensation Trends Sales Artificial Intelligence 106

Hull

JANUARY 27, 2020

Achieve operational efficiencies. Centralizing data in a CDP eliminates the operational overhead associated with connecting and syncing tools on a one-to-one basis. Automated email follow-up based on web activity. Timely notifications to sales to reach out. Related: Privateaser Increases Revenue Through Smarter Segmentation.

Data 59

Data Scale Social Media Technology 59

Navint

FEBRUARY 26, 2020

26, 2020 – Jitterbit, the API transformation company, and Navint Partners, an advisory and technology firm that helps enterprise organizations drive growth and operational efficiency, today announced their partnership to deliver fast solutions that connect Salesforce CPQ & Billing to enterprise resource planning (ERP) platforms.

Revenue 52

Revenue Operational efficiency. Enterprise Technology 52

InsightSquared

AUGUST 14, 2019

In fact, Gartner reported by the year 2020, AI will become a more integral part of the sales process for up to 30% of companies around the world. For sales professionals, AI is not only impacting your personal life, but it will soon influence your professional work too if it hasn’t already done so.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

Navint

JULY 29, 2020

DENVER and BOSTON – July 29, 2020 – BillingPlatform, the leading global cloud-based monetization and billing solution provider, and Navint, an advisory and technology firm that helps organizations drive growth and operational efficiency, today announced a partnership specifically designed to address the diverse business models and complex billing requirements (..)

Enterprise 52

Enterprise Operational efficiency. Revenue Business Model 52

Sales Hacker

MARCH 5, 2019

Vladimir has created sales processes that improved the operational efficiencies of the team and client satisfaction. Join us next January for the 2020 Sales Hacker Top 50 Awards! Account Manager/CSM. He also spearheaded the excellent customer service provided across the board.”. Jackie is beloved by her customers and colleagues.

Sales Hiring 110

Sales Hiring Scale Sales Leadership 110

ChurnZero

JUNE 12, 2020

Customer feedback metrics: Customer Success Operations analyzes customer satisfaction survey (such as NPS, CSAT, and CES) findings to inform leadership on areas of opportunity for development. Customer experience metrics: Customer Success Operations monitors service quality and productivity as it relates to overall operational efficiency.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

BetterCloud

OCTOBER 27, 2020

And the week before that, we explored SaaS usage trends published in our 2020 State of SaaSOps report. Source: BetterCloud 2020 State of SaaSOps and anonymized internal BetterCloud customer data. Source: BetterCloud 2020 State of SaaSOps and anonymized internal BetterCloud customer data.

Operational efficiency. 52

Operational efficiency. Enterprise compliance SaaS 52

BetterCloud

AUGUST 21, 2020

Time to consider ways to improve your operational efficiency , like automation. And how does an enterprise team know when to automate IT and start using a SaaS operations ( SaaSOps ) platform? For organizations of all sizes, our recent research finds that the average digital workplace in 2020 uses around 80 SaaS apps.

Technical Review 59

Technical Review Enterprise Operational efficiency. Scaling 59

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. On the technical side of the coin, this means one-to-many, loosely-coupled deployable code with higher flexibility, portability, security, and operational transparency.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

BetterCloud

OCTOBER 20, 2020

Jim Brennan, Chief Product Officer at BetterCloud, kicked off the second day of Altitude 2020 with a few wake-up calls. Additional operational efficiency. How much visibility does IT have into its SaaS environment? Turns out, not a whole lot. More specifically, three wake-up calls. Lack of visibility around app usage.

Operational efficiency. 52

Operational efficiency. Interviewing SaaS Management 52

OPEXEngine

JANUARY 17, 2020

Cloud Operations / Platform Support. In general, companies classify activities associated with cloud operations and platform support as Cost of Revenue since their job is to maintain the operational efficiency of the hosted software. Third-party Fees. The post SaaS Cost of Goods Trending Down – By How Much?

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

BetterCloud

NOVEMBER 13, 2020

Our recent 2020 State of SaaSOps survey found that organizations use an average of 80 SaaS applications, which is a 10x increase in SaaS apps since 2015. We’ve also found that enterprise organizations generally have twice as many SaaS apps. It’s clear that shadow IT and SaaS sprawl is bigger than any IT administrator is currently aware of.

compliance 52

compliance SaaS Government Operational efficiency. 52

BetterCloud

MARCH 2, 2022

At the beginning of 2020, companies around the world took what they thought was a temporary measure and sent everyone home to work remotely. Although their work should be celebrated, Gartner urges executives to maximize operational efficiency and further transform the employee experience for remote workers.

Technology 52

Technology Trends Cloud Healthcare 52

OPEXEngine

FEBRUARY 1, 2022

Compared to 2020, the number of SaaS enterprises that IPOed in 2021 has surged by a whopping 121% , and there is little doubt why Saas companies are getting so much investor interest. When structured correctly, finance can improve overall operational efficiency by helping all the operators be more thoughtful about their business.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

How To Buy Saas

FEBRUARY 29, 2024

More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Also, Clockwise was named among the best Upwork agencies for four years in a row, from 2017 to 2020.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

Valuize Consulting

OCTOBER 28, 2021

9 7% of enterprise organizations agree that automation is vital to digital transformation and an important factor in achieving business outcomes ( Camunda , 2020). Data is the gas that fuels effective and efficient automation engine. Don’t just take our word for it.

Scale 52

Scale Engagement Scaling Technical Advisors 52

BetterCloud

MARCH 15, 2022

SaaS adoption was on the rise well before early 2020. Their operational efficiency improved so much that two full-time employees could refocus their responsibilities to support go-to-market efficiency and revenue growth. Then, when the pandemic forced us all to work from home, SaaS use exploded.

Management 52

Management SaaS Marketplace as a Service compliance 52

SmartKarrot

NOVEMBER 2, 2020

Let us head on to the top 20 of them that have sparkled in the year 2020. Moreover, it guides you to optimize the customer lifecycle journey for operational efficiency and loyalty. The post Top 20 Customer Success Consultants in 2020 appeared first on SmartKarrot l Comprehensive Customer Success.

Consulting 10

Consulting Customer Success Scale Customer Lifetime Value 10

Point Nine Land

APRIL 21, 2021

In early-stage startups in the pre-2020 area, it was very common to have people simply run to one of the product managers’ desks or to one of the engineers with one of those questions. How is it working? When are we going to do that? Why is this not working? Today, I can imagine people simply starting a Slack call.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

JANUARY 17, 2020

I’m glad that we’re doing chapter two, and I really just want to thank you for both the feedback wishing you an amazing 2020, because you’ve done so much for this community and I couldn’t be more excited to try and be a little bit more helpful. Yousuf Khan: Maybe that’s a productivity uplift in your employees.

CTO Hire 173

CTO Hire compliance Scale Startup 173

InsightSquared

MARCH 8, 2021

I recently joined InsightSquared in Q4 2020 after 4 years of consulting independently for small and medium sized businesses; I focused mainly on operational efficiency and maximizing profit. . I’ve helped many companies to build processes and drive value through various Account Management and Customer Success roles.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62