SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Join us at SaaStr Annual 2020. But how do companies gain secure access to that data in the first place? Enter the platform company. Ari Levy | Sr.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Sales Hacker

MAY 22, 2020

If you’re ready to improve your percentage of closed deals in 2020, stick with me. And the vast majority of people think they’re bad for business and branding. If someone’s already bored on your website and wants to leave it, why is it bad to give it another shot and try to catch their attention before they leave?

Payment Methods 128

Payment Methods SaaS Payments Sales Payment Services 128

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020. Romain Huet | Head of Developer Relations @ Stripe.

Payments 169

Payments Merchant Services Payment Solutions Payment Services 169

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020.

Payment Solutions 213

Payment Solutions Pricing Payments Payment Services 213

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. To say that 2020 has been unusual, and unprecedented, and momentous would all be understatements.

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Your social network accounts, website, ads are visible to everyone who is browsing the internet. Richman’s former company was Halp, a help desk for operations teams. 2 Build a community of customers.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Point Nine Land

JUNE 18, 2023

Cohort analysis is a powerful method used to analyze groups of customers and their behavior over time. If you’re acquiring a lot of new customers quickly, metrics like “usage from repeat users” or “payments from repeat customers” may go up nicely, even if your retention rate sucks. of the guide. Basics What is a cohort analysis?

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

SaaStr

JANUARY 14, 2020

Join us at SaaStr Annual 2020. My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. Want to see more content like this? Aaron Skonnard | Co-Founder and CEO @ Pluralsight. FULL TRANSCRIPT BELOW.

B2B 173

B2B B2C Scale New CTO 173

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

Baremetrics

JANUARY 24, 2021

The Problem In January of 2020, we realized that one of the major problems holding back our company was a customer churn rate of 19%. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020. At that moment, we made it our goal for 2020 to reduce customer churn to 5%.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

SaaStr

NOVEMBER 21, 2019

Join us at SaaStr Annual 2020. Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news.

New CTO 177

New CTO Sales Hiring B2C CTO Hire 177

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

How To Buy Saas

FEBRUARY 2, 2021

The recurring payment becomes more costly, and people who want to buy software forever don’t have the option to purchase a perpetual license. It is excellent for teams; designers can leverage InCopy to work with other team members by sharing text, colours, and graphics. It stores all your designs until you delete them.

Software Review 59

Software Review Payment Solutions Payment Methods Software 59

OpenView Labs

MAY 29, 2020

Don’t do this via a survey; actually talk to them via Zoom or a phone call. Toast was quick to pivot their offerings to help restaurants adapt to online ordering, closed dining rooms and contactless delivery—and this feature even helps restaurants get the word out. He didn’t charge me but asked that I write an online review instead.

Payment Methods 54

Payment Methods Sales Hiring Marketing Advertising 54

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. 2 Build a community of customers Your social network accounts, website, ads are visible to everyone who is browsing the internet. Richmans former company was Halp, a help desk for operations teams.

SaaS Payments 52

SaaS Payments Payment Methods Churn Payment Services 52

ChurnZero

JANUARY 17, 2020

These tools have a profound impact on free ing up team member time.? . Take comfort in the fact that every CS team must start somewhere! Take comfort in the fact that every CS team must start somewhere! . Curious where your team should begin? Drew Jordan, Business Development, Gravyty . Jump to: .

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

Unbounce

JANUARY 11, 2025

For instance, ecommerce brands commonly use bundle pricing , where you create a discount for customers who buy an assortment of products in a single ordershoppers love a good bundle. More blog posts by Josh Gallant Image courtesy ConvertKit Popular payment processing apps Paddle and Stripe lead the curve on pricing intelligence.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Unbounce

JANUARY 11, 2025

For instance, ecommerce brands commonly use bundle pricing , where you create a discount for customers who buy an assortment of products in a single ordershoppers love a good bundle. More blog posts by Josh Gallant Image courtesy ConvertKit Popular payment processing apps Paddle and Stripe lead the curve on pricing intelligence.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Casey Accidental

OCTOBER 27, 2020

Even if developers do come, and they happen to build integrations that help customers; if incentives aren’t aligned between the two companies, lasting investment will not happen, and the integrations will be poorly maintained. Incorrect incentives will lead to poor quality integrations. So, how do you create and manage the supply side?

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

ProfitWell

MARCH 11, 2020

According to Walker , 2020 is the year where businesses need to shift their mindsets from "customer-focused" to "customer-committed." Again, a great customer acquisition rate with a bad customer retention rate is akin to throwing water into a leaky bucket. You only recover 30% of customers who have a failed payment.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. B2B Is Really P2P.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. We woke up February 2020 with a shock to the system and no idea what it would mean for our business. If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. FULL TRANSCRIPT BELOW.

Technical Review 267

Technical Review Payment Services Payment Methods Development Team Review 267

SaaStr

AUGUST 12, 2022

But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does. Like if you have a three people in a team, what do you think that is recession proof right now?

Scale 245

Scale SaaS Payments Scaling SaaS 245

SaaStr

MARCH 13, 2020

He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. And when I was young, I used to travel the country with him setting up his market store to sell clothes. Especially when there’s kind of that continuity on the team.

SaaS Payments 248

SaaS Payments Payment Methods Finance Payments 248

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Join us at SaaStr Annual 2020. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. We grew our team by 50% this year, continuing to grow.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

Baremetrics

MARCH 23, 2020

For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. One thing I do to build that personal relationship is send every new trial a one minute personalized video to introduce myself and welcome them to the trial. It’s an app store optimization tool. First, is MobileAction.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStr

OCTOBER 10, 2019

Join us at SaaStr Annual 2020. Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. We give them the superpowers of the developer and the designer. Like they were looking at this existing forums as the online version of lifeless paper forms.

Scale 179

Scale Scaling Payment Methods SaaS Payments 179

SaaStr

AUGUST 6, 2019

Join us at SaaStr Annual 2020. I’ve been here as an attendee for a few years, but it looks a little bigger from this stage. ” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for.

Payment Solutions 177

Payment Solutions Payments Outsourcing Services SaaS Payments 177

Intercom, Inc.

JANUARY 3, 2020

Brands are now building physical stores that act as real-world ads for products you purchase online. Despite huge growth and development over the last ten years, there’s also been some disappointments. Paul: I have the Google Pixel 4 here, my new phone – it is exactly the same as the iPhone, in hardware.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

OpenView Labs

AUGUST 10, 2020

Think online classes, workshops, webinars and courses that have real value and deliver real wins for customers. A post shared by Insta360 (@insta360) on Aug 10, 2020 at 7:21am PDT. — Figma (@figmadesign) August 6, 2020. Gear up with the Chest Mount in the Bike Kit and save $35 before August 19th! Host virtual events.

Innovation 96

Innovation Payment Solutions Startup Payment Methods 96

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Join us at SaaStr Annual 2020. But invoicing happens to be connected to something really, really important, which is payments. Work smarter, not harder. Want to see more content like this?

Payments 133

Payments Payment Features SaaS Payments Underperforming Technical Team 133

OpenView Labs

JANUARY 29, 2020

Flash forward to 2020 and freemium again feels cutting edge. Freemium Model for SaaS – The Good, The Bad, and The In-between. How to Increase Your Payment Customers In a Freemium Model. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Intercom, Inc.

OCTOBER 29, 2020

If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. Des, thanks very much for joining me today.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. The article was only written to drive website traffic.

Payment Methods 126

Payment Methods Marketing Payment Solutions Underperforming Technical Team 126

Sixteen Ventures

DECEMBER 31, 2019

Introduction from Lincoln for 2020. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. Here’s to your success in 2020! . . . The Definitive Guide to Customer Success 2020. In the SIX(!)

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137