SaaStr

AUGUST 3, 2022

Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. during peak Covid in Q3 2020. Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

Payrix

MAY 14, 2024

No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

APRIL 29, 2021

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. When you add in payments, i.e. merchant services, NRR for 2018+ is about 110%, based on the below new chart.

Merchant Services 314

Merchant Services Payment Methods SaaS Payments Payments 314

SaaStr

SEPTEMBER 7, 2024

So one of SaaStr Fund’s latest investments is Mangomint, a vertical SaaS platform for spas and salons. You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. Now … that sounds niche, and it sounds crowded. Today, the customers expect it all. #2.

SaaS Payments 317

SaaS Payments Payments Payment Methods SMB 317

Tom Tunguz

MARCH 28, 2021

in the same three year span, with a 3x jump between 2019 and 2020. In 2021, the business counted more than 8000 customers, with 1000 paying more than $100k and 89 paying more than $1m. Larger enterprise contracts imply longer contract terms and larger pre-payments, boosting these figures. The services gross margin is -19%.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

SEPTEMBER 22, 2021

While its software has decent margins of 66%, software is only 10% of Toast’s total GAAP revenue. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today. Mediocre margins in payments. And a few bonus notes: #6.

Payment Methods 327

Payment Methods Payment Solutions Payments Cloud 327

SaaStr

SEPTEMBER 22, 2022

And its payments network to roll out. Up from 110% at IPO, 124% in 2021, and 121% in 2020. Both Bill.com and Shopify now get the majority of their revenues from payments and payment processing. This is radically different from the IPO, when payments were just getting gone. 131% NRR.

SaaS Payments 65

SaaS Payments Payment Services Payment Solutions Payments 65

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. Change #2: Headcount Driven Growth Is No Longer Since the start of 2020, companies have focused on more than just revenue per head. Apple hasn’t done any.

Business Model 306

Business Model SaaS Payments Payments Headcount 306

Intercom, Inc.

NOVEMBER 27, 2019

But those three things are what got Starbucks its first profitable coffee shop in Seattle, not what allowed that shop to morph into an $80 billion business with 30,000 cafes around the world. In Paddle’s case, they optimize for the five stars of growth : Monetization: Optimize the pricing. That kind of growth? Salesforce?

Payments 186

Payments Scale Revenue SaaS Payments 186

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Tom Tunguz

AUGUST 26, 2020

TTM Revenue, $M. Revenue Growth. At the time of IPO, Asana generates more revenue, $162M in revenue to Smartsheet’s $111M. Asana is also growing faster, 86% annual revenue growth vs. SmartSheet’s 66%. Asana generates about 2x the loss of SmartSheet as a percentage of revenue. SmartSheet.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. Twitter hive, at @ChartMogul we’ve set out to write the MRR guide for 2020 — something that goes beyond the “How to calculate MRR” that you’re so tired of. — Ilia Markov (@nochainmarkov) August 27, 2020. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Join us for SaaStr Annual 2020. FULL TRANSCRIPT BELOW.

Payments 133

Payments Scale Scaling Revenue 133

SaaStr

JULY 15, 2019

Well, not QUITE yet but if you’re already planning your trip to SaaStr Annual 2020, here is our initial speaker lineup. Prior to this, she was a Director at Apple where she led Worldwide Payments and Financing Programs for Online Stores. An all-access pass to SaaStr Annual 2020: March 10-12th @ the San Jose Convention Center.

Payment Methods 165

Payment Methods Point of Sale Payments Engineering 165

SaaStr

MAY 8, 2021

— Jason BeKind Lemkin (@jasonlk) September 4, 2020. bills, “payment terms”, and often, repeated follow-up. But getting paid in a simple ACH or credit card payment each month can be magical. You are robbing a bit of a long-term revenue stream if your over-discount to get an annual deal done now.

SaaS Payments 317

SaaS Payments Payment Services Scale Payments 317

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has added payment processing to its services, and as part of that, use Stripe per a 3 year term agreement. #5. 907 employees at IPO, so about $150,000 revenue per employee.

SaaS Payments 290

SaaS Payments Scale Payment Methods SMB 290

SaaStr

OCTOBER 20, 2023

In June 2020, they launched GPT3 — its first state-of-the-art large language model. In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations. From there, the pace picked up rapidly.

ChatGPT 298

ChatGPT AI Search Scale Sales Hiring 298

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. Pain points made powerful.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

FastSpring

JUNE 13, 2024

Unlock Additional Revenue Channels One of the significant benefits of integrating Apple Pay into your checkout is the potential to unlock additional revenue channels. Currently, Apple Pay is enabled on 78% of all iPhones and saw 100% growth from 2020 to 2022. Ready to take your business to the next level?

Payment Methods 144

Payment Methods Payments Payment Services Payment Features 144

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations? How does the provider protect against payment fraud? Is it the interface?

Payment Services 114

Payment Services SaaS Payments Merchant Services Payment Solutions 114

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. Luckily, like most complex processes and tasks, it can be simplified. Think of it this way.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Lo and behold, in no time Mollie became the third largest European payment processor (after the fellow Dutch company Adyen and the London-based Checkout.com). So what happened?

Payment Features 98

Payment Features Payment Methods Payment Services Payment Solutions 98

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Join us at SaaStr Annual 2020. I think monetization doesn’t always get the airtime it deserves. Hi, everybody.

Payments 111

Payments Pricing Compensation Scale 111

SaaStr

NOVEMBER 11, 2019

We can’t believe it’s already November and there are only four months until SaaStr Annual 2020 , we’re already looking at an awesome speaker line-up this year. We’ll be back at the San Jose Convention Center, March 10-12th, 2020. At the time the duo had founded Pagar.me, a payment processor.

Payment Services 111

Payment Services CTO Hire Payments New CTO 111

yoursales

DECEMBER 23, 2019

Sales Stack 2020. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. The 2020 Sales Stack Tools List CRM CRMs We Use.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020. The post SaaS: Is B2B Revenue Better than B2C?

B2C 124

B2C Payments SaaS Payments B2B 124

Neil Patel

JANUARY 1, 2021

Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service allows video games to be monetized even after they are released and it has been proven to keep players more engaged longer. Games as a Service Payment Options.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

FastSpring

NOVEMBER 4, 2021

Hackers are getting more sophisticated, and one area they love to attack is the online checkout experience on eCommerce websites, making secure payment forms more important than ever. We heard a wide variety of responses, such as: Using an AVS (Address Verification Service) Tokenization Stacking payment gateways Using encrypted payments.

Payment Methods 107

Payment Methods Payment Services Merchant Services Payment Features 107

FastSpring

FEBRUARY 15, 2024

If you’re not sure how to sell an app direct to consumer (D2C) outside the app stores — or if you’re looking for a new way to monetize your mobile app or game — you may be wondering what options you have. Various tools you can use to monetize apps and games outside app stores. Highlights from recent U.S. Interested?

Payment Methods 119

Payment Methods Payment Solutions Merchant Services Payment Services 119

yoursales

DECEMBER 23, 2019

SALES STACK 2020. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Now, in 2020, there really aren't any reasons to believe that will change. Sales Tools for Professional Sales.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Stax

MARCH 14, 2024

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. Online and contactless adoption multiplied, and digital payments rose. Between 2019 and 2020, the number of U.S. But what about in the business-to-business (B2B) sector?

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Stax

NOVEMBER 11, 2024

ACH transfers, or payments made through the Automated Clearing House network, account for billions of dollars in payments annually. In fact, NACHA, the nonprofit that governs the ACH payments network reported 6.1% in payment volume growth in Q4 2021. TL:DR ACH Payments are essentially digital check payments.

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

Baremetrics

MARCH 30, 2021

Your business requires a fast and reliable tool for sending and receiving payments from clients. But with so many payment processing tools on the market, which one should you choose? Here's a list of six payment processing platforms for 2021. 1 Different B2B Payment Processing Tools 1.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

Neil Patel

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. percent of US consumers choosing the option as of July 2020. BNPL helps online retailers attract customers and increase revenue, which is why business leaders are taking note. Highlight Your BNPL Payment Option.

Payment Methods 134

Payment Methods Payments Merchant Services PayPal 134

How To Buy Saas

JANUARY 1, 2021

The new lifestyle that we experienced in 2020 has taught us a lot. Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Why Choose an Online Course Platform? You can create your online course website or integrate your course website with these platforms.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Incredo

DECEMBER 3, 2019

And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas. Our product and tech teams will work on the most requested improvements to be included in our 2020 roadmap.

SaaS Payments 44

SaaS Payments Payment Methods Payment Solutions Payments 44