Stax

MARCH 18, 2025

While traditional business models have a harder time estimating their future revenue, SaaS companies have access to more accurate revenue forecasts, such as their MRR and ARR. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you want to be in this niche, perhaps consider narrowing it down by choosing only to use small businesses or those from a specific region of the United States. Develop a Business Plan.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Neil Patel

JUNE 22, 2021

Below, we’ll cover 30 content marketing strategies that will help your brand stand out, but first, let’s cover why content marketing matters in 2021. Why Is Content Marketing Important in 2021? What brings people to your business in 2021? Not too bad! Or, take a look at Copyblogger Media.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. There’s opportunity in change, already this serial entrepreneur is looking at new business models born out of the current situation.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Q: If a new portfolio company does not already have a Customer Success team in place, in your opinion where does that fall in terms of priority of the business’ development? ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Over the past seven years, she’s been responsible for scaling Stripe’s worldwide business operations. Her team loved working for her. COO, what does it mean?

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Baremetrics

JANUARY 12, 2022

Unlike revenue, where more is basically always better, and expenses, where lower is basically always better, cash in is not necessarily good and cash out is not necessarily bad. However, not having a good idea of how much money is entering or exiting your business over time is always bad!

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

OpenView Labs

MARCH 24, 2021

For either one, the bottom line is that the cost of a bad hire is significant. I’ve talked a lot about the hidden costs of a bad sales hire. Develop a bulletproof hiring process that celebrates candidate experience. Spend time with your team and buyers to understand their needs and potential blindspots.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

Baremetrics

JANUARY 24, 2021

Check out our user churn graph from our Baremetrics account, ending in January 2021: It wasn’t easy. It took us 10 months, including additional efforts being made all the way up to 2021. We were looking to relaunch the user-driven, SaaS side of our businesses. Let me tell you how we did it!

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

385% growth through 2021. There are already roughly 10 million other apps in the store store to compete with, and Its estimated the world will spend $1 trillion on reinventing the web to be mobile-first by 2021. trillion hours by 2021. However, discoverability continues to be a problem both for the marketer and the user.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

SaaStr

JULY 20, 2021

In the run up to 2021 SaaStr Annual , Expensify CEO David Barrett is rejoining us as a top speaker from Annuals part. Think of the business model behind being an independent board member. By fixing things, that probably means they want to probably want to fix you, fix your team, and so forth, or maybe. There we go.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

Sales Hacker

MAY 13, 2025

18:00 Practical data strategies for local businesses and SaaS marketers. 29:00 The shift from product-led to intelligence-led SaaS development. B2B companies like Hivebrite and Equilend trust TriNet to help handle the infrastructure of their workforce, so their teams can focus on execution. Amazing, awesome.

AI Search 73

AI Search AI ChatGPT Software Review 73

SaaStr

NOVEMBER 21, 2020

So if you are in the modern world, 2021, you are going to market, as a brand manufacturer, as a retailer, as a distributor, any of these models, in a hundred different ways. And what we found over time is that the needs of those three different business models in the market were really quite divergent.

SaaS Payments 299

SaaS Payments Scale Payment Services Payment Solutions 299

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

yoursales

AUGUST 17, 2023

A 10-rep team selling a transactional offering won’t fit inside the 1000 record limit for very long. Forecasting sales with Agile CRM Since forecasting is essential to sales teams , any CRM – free or not – will have to provide tools to make forecasting as easy and as accurate as possible. In fact, very few will. Pros: none.

Development Team Review 52

Development Team Review Systems Review Software Review Forecasting 52

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. Some of them are like a wait and see approach, right?

Sales Recruiting 205

Sales Recruiting Cloud CTO Hire Sales Hiring 205

Kellblog

DECEMBER 27, 2021

Let’s start with a review of my 2021 predictions, keeping in mind one of my favorite quotes, often misattributed (including by me) to Yogi Berra : “predictions are hard, especially about the future.” ” Kellblog 2021 Predictions Review. See my SaaStr 2020 talk or my GainSight Pulse 2021 talks for more.

Blockchain 145

Blockchain Technical Review Venture Capital Sales Hiring 145