Remove 2022 Remove Headcount Remove Payment Solutions
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5 Interesting Learnings from AppFolio at $660,000,000 in “ARR”

SaaStr

There are several big leaders in property management software, and AppFolio is one of them. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2 AppFolio is what the markets want in a software+ company, at least in 2023. Let’s dig in.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Integrations and Messenger apps.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Support sales early.

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4 ways your support team can boost efficiency and do more with less

Intercom, Inc.

And the key to business resilience in 2022? According to recent research from Asana , workers in 2022 are spending 58% of their time on “work about work”. These are activities such as searching for information, switching between apps, and chasing status updates. “68% Use automation to make your headcount count for more.

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2025 Predictions

Tom Tunguz

ServiceTitan’s success has revealed the retail & instititutional demand for high growth software. Software & data engineering teams continue to fuse. This opens to the door to 30% more token listings & a successful consumer app built on a web3 stack. Here are my predictions for 2025. The IPO market rips.

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