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5 Interesting Learnings from AppFolio at $660,000,000 in “ARR”

SaaStr

market cap (11x) – Growing 29% a year — efficiently – Only 30% of revenue from software, rest payments + services – 20% Free Cash Flow, 16% non-GAAP margins – Frozen… pic.twitter.com/8PLvYP1JRz — Jason ✨Be Kind✨ Lemkin  ?? 5 Most of Their Revenue, Like Shopify and Bill, is Not From Software.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Future-proofing your support tech stack to meet both business objectives and the needs of modern customers starts with laying the right foundations. Team Inbox.

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4 ways your support team can boost efficiency and do more with less

Intercom, Inc.

In uncertain economic times, it’s even more important to build a strong, resilient business. And the key to business resilience in 2022? Loyal, engaged customers are the lifeblood of your company’s success, providing a steady and reliable revenue stream as well as positive word of mouth for your brand. Time savings: ????.

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2025 Predictions

Tom Tunguz

Buyers look to standardize on single platforms as cost-pressures persist. Stablecoin supply increases 50% to $300b as more businesses adopt this payment mechanism for B2B payments. Observability, SIEM, & Business Intelligence begin to use the same data lake. Consolidation is the theme for the Modern Data Stack.

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