Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. . It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaStr

OCTOBER 26, 2022

Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Add e-commerce, payments and more has pushed it up.

Payments 283

Payments Payment Solutions Payment Methods SaaS Payments 283

Stax

MARCH 4, 2024

To stay ahead of fraud means merchants must understand the threats, use trusted and secure providers, and keep up to date on payment security trends. So, let’s dive into payment security, touching on the basics of what you need to know to ensure secure payments. billion digital wallet users, or 42.6%

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Features 88

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

FastSpring

JUNE 13, 2024

Currently, Apple Pay is enabled on 78% of all iPhones and saw 100% growth from 2020 to 2022. By enabling Apple Pay, sellers can tap into a vast pool of buyers within the Apple ecosystem who are more likely to complete purchases when this payment option is available. Ready to take your business to the next level?

Payment Methods 158

Payment Methods Payments Payment Services Payment Features 158

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The alternative?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Payrix

AUGUST 28, 2024

million in 2022, according to the latest data released by the Federal Trade Commission , ensuring that your software platform has the proper payment fraud prevention and detection measures in place before launching payments to your users is essential to protecting your organization and customers.

Merchant Services 100

Merchant Services Payment Solutions Payments Payment Services 100

FastSpring

OCTOBER 13, 2022

The fourth quarter is the most important quarter for software companies around the world. . We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. In November, software companies see 11% to 24% over the average monthly revenue. But is this true for SaaS and software?

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

Stax

JUNE 25, 2024

Almost $500 billion dollars —that’s how much Americans donated in 2022. With 63% of donors preferring to make online payments with a debit or credit card, it’s important that nonprofits and charity organizations take a forward-thinking fundraising approach to maximize the impact they can make.

Payment Solutions 88

Payment Solutions Merchant Services Payment Services Payment Methods 88

Payrix

SEPTEMBER 4, 2024

billion to fraud in 2022, an increase of over 30% from 2021, according to the latest Federal Trade Commission data. For software companies embedding payments into their platform, being aware of payment fraud is critical for several reasons. What is payment fraud? Consumers reported losing close to $8.8

Payments 100

Payments Payment Methods Payment Solutions Payment Services 100

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now! Before joining FastSpring, I spent quite a number of years within the payments industry. Jump to video. | Jump to transcript.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

Intercom, Inc.

MARCH 10, 2022

When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. Connect the Shopify app with Intercom and customers can check their order status right inside the Messenger , without ever having to reach out to your team. Pain points made powerful.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Churn rate. Customer lifetime value. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Subscription Flow

MAY 10, 2024

To keep up with the modern donors’ purchasing habits, nonprofit organizations or NPOs can set-up recurring donation systems in-line with these donors’ spending preferences. A subscription-based model for fundraising can therefore raise donor engagement, optimizing revenue streams for NPOs.

Payment Solutions 105

Payment Solutions Payment Methods Payments Payment Services 105

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. Launching PayFac and ISV solutions In 2019 and 2020, Stax became more than just a payment processor for merchants.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? You’re not alone. How do I reduce churn?

Merchant Services 99

Merchant Services Payment Methods Payment Services Payment Solutions 99

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. In this article, we’ll break down two popular terms used in the payment processing industry—ISV and PayFac —and see what they exactly mean.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. In this article, we are going to summarize the six tools you should consider for cash flow modeling in 2022. What does cash flow modeling software do? and project them into the future.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

Stax

NOVEMBER 6, 2023

Thankfully, with mobile payments from Stax , you can quickly accept and process payments from your customers. Learn all about mobile payments and why you may want to consider joining the Stax family to streamline payments and boost your small business’ productivity. Learn More What Is Mobile Payment Processing?

Merchant Services 88

Merchant Services Payment Methods Mobile Payments Payment Services 88

Unbounce

FEBRUARY 9, 2022

That’s why we’re launching Unbounce Apps. Bringing a collection of best-in-class apps to Unbounce’s Smart Builder is just another way we’re expanding our offerings beyond landing pages—helping you create campaigns in half the time, conserve resources, and increase your conversions by up to 30%. What Are Unbounce Apps?

Payment Solutions 132

Payment Solutions Business Payments Payment Services 132

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. In 2022, our ASP was $20, and our Operating Costs hit $19,757,852. Stripe payments make up 98.5

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Stax

JUNE 27, 2024

As a business owner, you engage in many daily transactions, from receiving customer payments to paying your bills and suppliers. But cash and checks are rapidly declining as preferred modes of payment. Brainy Insights valued the digital payments market at $102.60 billion in 2022 and estimated it to reach $510.30

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

SaaSOptics

FEBRUARY 11, 2022

There’s a reason most late payments are rewarded with fines: cash is king, and companies need to know when they can expect to be paid. In this post, we’ll discuss the main tool companies use to manage these delayed payments and mitigate potential damage to their cash flow: the Accounts Receivable (AR) Aging report.

Payment Methods 85

Payment Methods Payment Features Payment Solutions Payment Services 85

Totango

MAY 17, 2022

Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. We’ll walk you through what customer relationship management B2B software is, what its benefits are, and a list of the top CRM companies, including the outstanding features and best uses for each. SAP Sales Cloud.

Payment Methods 85

Payment Methods B2B Payment Solutions Payments 85

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

OpenView Labs

JANUARY 13, 2022

This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Stax

NOVEMBER 6, 2023

In 2022, there were 1802 instances of data compromise in America which affected 422 million people. In this article, we’ll take a closer look at what data tokenization means, how it works, and the role it plays in payment processing. The good news is that with a solution like Stax Connect, this need not be difficult or complicated.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

JANUARY 15, 2024

Swipe fees have doubled in a decade and increased by 20% since 2022. Learn how to achieve payment processing compliance when surcharging to improve your company’s financial stability and reputation. TL;DR Credit card surcharging involves adding a fee to transactions with credit card payments, offsetting processing costs.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

FastSpring

APRIL 11, 2022

What’s the ideal number of subscription tiers for a SaaS company? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options. Three Primary Plans as a Jumping Off Point.

SaaS Payments 147

SaaS Payments Pricing Strategy Scale 147

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by the app exchange. Actually, two. Matt Garratt: Fantastic.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Finance 81

Finance Subscription Payment Features Payments 81

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. FastSpring helps SaaS and software companies sell around the world. Test creative SaaS pricing model combinations to unlock revenue.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148