SaaStr

MAY 17, 2022

Dear SaaStr: Will Peloton Be Filing Bankruptcy or Selling Within 2022? Peloton has built an epic fan base and a strong subscription business. The post Dear SaaStr: Will Peloton Be Filing Bankruptcy or Selling Within 2022? Bankruptcy : No. Almost Run Out of Money : Probably. They are already running out now.

Subscription 272

Subscription Payment Features Churn SaaS 272

SaaStr

JANUARY 20, 2022

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

DevOps as a Service 246

DevOps as a Service AI Search Cloud compliance 246

Intercom, Inc.

NOVEMBER 30, 2021

Subscription payment and management: Stripe. When a customer wants to change or upgrade their subscription plan, they’ll often reach out to your trusted support team. Forget logging into multiple platforms to find payment details or to adjust a customer’s plan.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

OCTOBER 5, 2022

Moving away from a subscription to a consumption-led model can bring several benefits to your business. The consumption-led model enables you to recognize customer revenue based on actual usage versus the subscription contract and associated promise of usage. . “It Promote a consumption-based culture. Share the logic behind changes.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

SaaStr

MAY 10, 2024

We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. That’s a lot of apps.

B2C 282

B2C Mobile B2B Subscription 282

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

FastSpring

SEPTEMBER 9, 2021

According to SEPA rules, you must send your customers a pre-notification to inform them when they can expect a single payment or regular subscription to leave their bank account. These notifications can be sent by email, text message, phone, invoice, or in a letter. The last payment will be taken on September 22, 2022.

Payment Methods 148

Payment Methods Merchant Services Payment Solutions Payment Services 148

SaaStr

OCTOBER 13, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

FastSpring

JUNE 13, 2024

Currently, Apple Pay is enabled on 78% of all iPhones and saw 100% growth from 2020 to 2022. By enabling Apple Pay, sellers can tap into a vast pool of buyers within the Apple ecosystem who are more likely to complete purchases when this payment option is available.

Payment Methods 158

Payment Methods Payments Payment Services Payment Features 158

Clouded Judgement

MARCH 10, 2023

Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA. Net new ARR is simply the ARR of the current quarter, minus the ARR of the previous quarter.

Cloud 244

Cloud Trends Subscription Payment Features 244

SaaStr

NOVEMBER 15, 2022

In 2022, founders and investors must be ready to pivot strategy at any moment. SaaS Subscriptions as Annuities: It’s common to consider subscription contracts as annuities with an upfront cost. The unpredictable 2022 market requires resiliency and a flexible mindset. The Evolution of Language For SaaS Business.

Metrics 272

Metrics Artificial Intelligence Machine Learning Technical Review 272

SaaStr

OCTOBER 18, 2023

After decades running SaaS companies, it was time for a break in 2022, and Josh eventually stepped down as CEO. Still Structuring Consumption-Based Deals as Subscription Contracts, Smoothing Out the Revenue In a slower-growth environment, this can help make sure lower usage doesn’t dramatically drag down a quarter. #5.

Entrepreneurship 300

Entrepreneurship Enterprise Pricing Churn 300

SaaStr

NOVEMBER 2, 2022

While the average Cloud stock has fallen almost 50% in 2022, Duolingo’s has stayed up, and is down just 10% in the past 6 months. The core product is very B2C, but the upgrade to paid has very SMB B2B metrics, and 80% of the revenue is subscription based. So it’s doing what Wall Street wants today. But is Duolingo SaaS?

Scale 318

Scale B2C SMB B2B 318

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? You’re not alone. How do I reduce churn?

Merchant Services 101

Merchant Services Payment Methods Payment Solutions Payment Services 101

Tom Tunguz

APRIL 1, 2024

y/y, estimated sales efficiency is 0.11, & contribution margins are negative : Rubrik sells $1 of subscription software for $0.88. It’s a strategic imperative to metamorphose from an on-premises perpetual-license company to a subscription-software company as fast as possible. But overall revenue is growing 4.5%

Data 219

Data Subscription Payment Features Cloud 219

Buffer Resources

AUGUST 28, 2023

TikTok has its revamped Creativity Program , YouTube has the YouTube Partner Program , and now, Instagram creators who want to monetize their content directly have the Subscriptions feature. What are subscriptions on Instagram? For example, creator Joy Ofodu created an Instagram subscription to offer exclusive content.

Payment Features 98

Payment Features Payments Subscription Payment Methods 98

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Finance 86

Finance Payment Features Subscription Payments 86

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. Systems used for this include payment gateways , subscription billing software, and eCommerce platforms with built-in payments.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

NOVEMBER 8, 2023

As we’ll see below, folks aren’t cancelling their subscriptions so much as trying just to downgrade and buy less. #2. Expecting NRR to Fall Below 90% This Year, From 104% in 2022. New sales have gotten harder, and NRR is down as existing customers stay, but have worked hard to spend less. Billion in ARR.

Scale 286

Scale Cloud Scaling Subscription 286

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. However, 64% of these participants considered expansion into new pricing models in 2022. Trends in Subscription Management .

Trends 98

Trends B2B Scale Payment Features 98

Frontegg

MAY 28, 2022

This vendor now offers turnkey solutions for multiple sectors, including SaaS businesses that are looking to manage their subscriptions and billings with advanced features like embeddable checkouts, customization UI features, and comprehensive reporting capabilities. Recurring payments can also be automated. START FOR FREE.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. But in 2022 we rebounded back to a new version of the old world, instead. And they did dominate that world.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaSOptics

FEBRUARY 13, 2022

Getting SaaS Accounting and Financial Operations Right in 2022. Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. And this trend will continue.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. In 2022, our ASP was $20, and our Operating Costs hit $19,757,852.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

SaaStr

OCTOBER 26, 2022

But payments can be low gross margin, and they are for Wix. Business Solutions” including payments has gross margins of only 21%. Pure software (“Creative Subscriptions”) has more traditional software gross margins of 61%. Wix gains revenue and stickiness by pushing into payments and commerce, but it comes at a cost in margins.

Payments 283

Payments Payment Solutions Payment Methods SaaS Payments 283

Clouded Judgement

MARCH 1, 2024

Funds have gotten quite large and haven’t deployed much in 2022 / 2023. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 317

Cloud AI Investment Metrics 317

Kellblog

OCTOBER 30, 2022

Forecast 2022 ARR growth of 36%, so they’re planning to accelerate. Margin profile of 77% subscription, 73% blended. The post Key Takeaways from the 2022 KeyBanc SaaS Metrics Survey appeared first on Kellblog. That said, let’s meet the Joneses , who have median: ARR growth of 31%, lower than I’d hope.

Metrics 143

Metrics SaaS Benchmarks Churn 143

Clouded Judgement

DECEMBER 29, 2023

If we rewind the clock back a few years and look at the year end top 10 for 2020, 2021, 2022 and now 2023, there are 4 companies that find themselves on every year end list: Snowflake, Cloudflare, Datadog, and Zscaler. and 99.2%, respectively) And below you can see who ended up in the top 10 at the end of 2022 and 2021.

Cloud 196

Cloud Software Review Subscription Payment Features 196

SaaStr

FEBRUARY 2, 2022

— Jason BeKind Lemkin 2⃣0⃣2⃣2⃣ (@jasonlk) January 31, 2022. Consumers cancel their Netflix and Disney+ subscriptions just 90 days after signing up just for a new hit movie. And so you should obsess about any early signs of losing it. You’ll see it before others do. Finally — you do have time.

Scale 281

Scale Sales Hiring B2C Mobile 281

Clouded Judgement

AUGUST 25, 2023

We then multiply the total number of companies in each segment by our respective average ARR per customer per segment as of December 31, 2022. Our subscription plans are tiered based on the number of active consumer profiles stored on our platform and the number of emails and SMS messages sent.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

FastSpring

OCTOBER 13, 2022

At the end of the year, buyers are ready to spend money on software and subscriptions — are you using your marketing dollars wisely? Offer a great discount on a subscription plan or software upgrade. Run a gift promotion encouraging customers to buy subscriptions or software for their friends and family.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Payments 73

Payments Finance Payment Features Subscription 73

Clouded Judgement

JULY 16, 2024

We recognize revenue from our SaaS contracts ratably over the term of the subscription period, which is typically three years but can range from less than one year up to ten years. .” How OneStream Makes Money From the S-1: “Our business model centers on maximizing the lifetime value of a customer relationship. months and 23.4

Benchmarks 295

Benchmarks Data Artificial Intelligence Machine Learning 295

Chargebee

JULY 25, 2022

In the post-pandemic world, subscription businesses are reassessing their vendors and favoring easy-to-use tools that integrate seamlessly into their existing environments, offer measurably high ROI, and enable rapid, data-driven decision-making that can help drive growth across the full customer lifecycle.

Payment Features 75

Payment Features Subscription Retention Data 75

SaaSOptics

FEBRUARY 3, 2022

Monthly Recurring Revenue (MRR) is one of many ways to measure your predictable revenue stream. Its primary purpose is to permit performance reporting across dissimilar subscription terms (e.g. After a gap due to contract negotiations, the contract renews for $120,000 on June 26, 2021 for a new term through June 25, 2022.

Payment Features 86

Payment Features Subscription Business Systems Review 86

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105