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By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Yet, many companies still rely on outdated, manual processes that create inefficiencies, revenue leakage, and higher churn rates.
By Inga Broerman How High-Performing Subscription Businesses Maximize NRR For subscription-based businesses, Net Revenue Retention (NRR) is the ultimate measure of growth and sustainability. High-performing subscription businesses use NRR as a growth engine , ensuring that renewals and expansions outpace any losses from churn.
By BluLogix Team Subscription Billing vs. Usage-Based Billing: Which Model Wins in 2025? Introduction Introduction Subscription billing has been the backbone of SaaS, telecom, and cloud services for years, but consumption billing is quickly gaining traction. Businesses can forecast cash flow and plan budgets with ease.
By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. Billing integration simplifies the implementation of these models, ensuring accurate tracking and invoicing.
I.e., folks aren’t churning or leaving. We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. But it’s a lot harder to close them. Still, even now. That’s a lot of apps.
By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. Delayed payments and unpredictable revenue.
With businesses adopting diverse pricing modelsranging from subscriptions to usage-based billinglegacy systems often struggle to keep up. These challenges result in: Billing Errors Manual processes increase the risk of incorrect invoices, leading to customer disputes and revenue loss.
By BluLogix Team The Hidden Costs of Traditional Subscription Billing (And How Usage-Based Models Solve Them Introduction While subscription billing offers predictable revenue, it also introduces inefficiencies that can cost businesses millions. High Customer Churn Lock-in pricing frustrates users and leads to cancellations.
Weve partnered with MGI Research for an exclusive webinar, Breakthrough or Bust: 9 Smart Ways to Tackle Channel Complexity, Usage, and Revenue Leakage in 2025. Scalable practices for protecting renewals and reducing churn. This webinar is perfect for: Revenue leaders looking to optimize recurring revenue streams.
By BluLogix Team The Future of Renewal Management: How Automation is Changing the Game Introduction Renewals should be a seamless, predictable part of any subscription or service-based business. This reactive approach leads to revenue leakage, customer churn, and missed upsell opportunities. The good news? The problem?
Manual Processes Reliance on manual workflows for tasks like invoicing, reporting, and data reconciliation is not only time-consuming but also error-prone. Delayed or inaccurate invoices frustrate customers, creating friction that can lead to churn. For MSPs aiming to scale, these issues become even more pronounced.
With the Salesforce IPO in 2004, we saw the first sign that institutional investors were comfortable with a standard set of SaaS metrics: Churn, sales efficiency , ARPU, LTV, customer acquisition cost , and so on. . It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products.
By BluLogix Team Why Consumption-Based Pricing Drives Higher Customer Retention Introduction One of the biggest challenges in subscription-based businesses is churn. Many customers cancel subscriptions because they dont see the value. Many customers cancel subscriptions because they dont see the value.
Companies must find ways to manage Read More March 24, 2025 B2B Billing The Hidden Costs of Traditional Subscription Billing (And How Usage-Based Models Solve Them Introduction While subscription billing offers predictable revenue, it also introduces inefficiencies that can cost businesses millions.
Did you know the subscription economy is touted to reach $1.5 trillion by 2025 ? As a business that provides software as a service, you will not only need to jump on this bandwagon, but more importantly, you will need the right set of subscription management tools to stay on it to keep reaping the profits of this booming industry.
They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 billion by 2025.
The pricing is generally transparent and predictable you know the flat subscription cost for your tier, though adding more marketing contacts or additional users in some Hubs can increase the price. Salesforces AppExchange apps can also carry their own subscription fees. Need advanced customer support tools? Want AI insights?
Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Churn rate. Customer lifetime value.
Consumer adoption of digital solutions is accelerating at a rapid pace, with the SaaS market projected to grow from $315 billion in 2025 to $1,131 billion in 2032. Enter payment monetization. Reduce churn All the benefits mentioned above lead to lower rates of involuntary churn. This, in turn, reduces involuntary churn.
2024 and 2025). While technically the board is only approving the proposed 2023 operating plan, that plan has a 2024 and 2025 model attached to it. Churn ARR is the sum of ARR lost due to shrinking customers (aka, downsell) and lost customers. Ending ARR is starting ARR + new ARR – churn ARR. YoY growth in churn ARR.
SaaStr founder and CEO Jason Lemkin shares his take on the current SaaS landscape midway through 2024 and what might be coming next in 2025 at the opener to this year’s SaaStr Europa. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. Just build.
By Kegham Khrigian Breakthrough or Bust: Is Your Billing Ready for 2025? In 2025, the companies that win wont just be selling innovative productstheyll be managing complexity better than their competitors. Revenue Protection : Eliminate revenue leakage, reduce churn, and safeguard recurring revenue. Who Should Join?
Do you know the subscription economy is touted to reach $1.5 trillion by 2025 ? As a business that provides software as a service, you will not only need to jump on this bandwagon, but more importantly, you will need the right set of subscription management tools to stay on it to keep reaping the profits of this booming industry.
We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. Your top subscription news. We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. Big banks x SaaS.
To get the most value, consider opting for an annual subscription, which gives you 20% off all plans. Retention Strategies Driven By Customer Journey Analytics Understanding why users leave, or customer churn analysis , is crucial. Personalized campaigns can prevent customer churn by addressing specific needs and preferences.
To get the most value, consider opting for an annual subscription, which gives you 20% off all plans. Retention Strategies Driven By Customer Journey Analytics Understanding why users leave, or customer churn analysis , is crucial. Personalized campaigns can prevent customer churn by addressing specific needs and preferences.
You can also get a 20% discount on all plans with an annual subscription, making it a cost-effective solution for businesses of all sizes. Its a good option for growth marketers, UX designers, and customer success teams focused on driving feature engagement and reducing churn. Visit the Pricing page to learn more.
You can also get a 20% discount on all plans with an annual subscription, making it a cost-effective solution for businesses of all sizes. Its a good option for growth marketers, UX designers, and customer success teams focused on driving feature engagement and reducing churn. Visit the Pricing page to learn more.
Annual subscriptions come with a 20% discount. Retention analysis : Track user retention and understand what actions drive repeat engagement, helping you reduce churn. The post Web Analytics Tools Comparison: Top 9 Options in 2025 appeared first on FullSession. View the Pricing page for more info.
This increases the likelihood of subscription renewals and upgrades. So a CSMART goal could be increasing MRR by 22% by 2025. Email surveys, in contrast, are often the only way to reach churned users. These campaigns are often run in isolation from other teams and lack the flexibility to adapt based on ongoing data analysis.
In fact, according to Gartner , by 2025, 75% of the highest growth companies in the world will deploy a revenue operations (RevOps) model. Annual Recurring Revenue (ARR). ARR is the measure of predictable, recurring revenue in a calendar year. Customer Churn. What is Revenue Operations? Average Deal Size.
Updated on January 4, 2025. Churn rate: The percentage of customers who stop doing business with you. Reducing churn is key for subscription-based services. / A/B Testing How to analyze A/B testing results: A simple 6-step guide By Josh Gallant. Average order value (AOV): The average amount spent per transaction.
Sales cycles are up 50%, discounts are hitting 20% to close deals, and monthly churn has tripled from 1.1% But here’s what’s working now for top SaaS companies maximizing revenue in 2025: 1. Flexible Payment Terms Are Your New Secret Weapon The old way of rigid annual contracts isn’t cutting it anymore.
It is calculated by taking the annual recurring revenue of a cohort of customers from 1 year ago, and comparing it to the current annual recurring revenue of that same set of customers (even if you experienced churn). To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4.
By Inga Broerman How to Master the Quote-to-Cash Process in 2025 In the fast-evolving subscription economy, the quote-to-cash process is the engine that drives revenue and ensures smooth operations. From generating accurate quotes to managing contracts and collecting payments, this end-to-end journey is central to a businesss success.
By Inga Broerman The Subscription Growth Formula: Why Renewals Are Your Most Valuable Revenue Driver For subscription businesses, growth is about more than just acquiring new customers. The subscription model thrives on predictable, recurring revenue , and renewals are at the core of that financial stability.
By Inga Broerman Optimizing Pricing and Packaging for Growth in 2025 As we discussed in yesterdays blog post, the subscription economy is undergoing a significant transformation, with growth opportunities increasingly tied to how businesses structure their pricing and packaging strategies.
New year, time to take back control – 2025 is the year of inbox zero! Startup to watch DocUnlock – launched publicly with incredible traction, over 100% NRR through zero churn and multiple upgrades and expansions.
So, whats in store for 2025? Lets explore the key SaaS trends driving growth in 2025, and how theyll shape the future of software for businesses like yours. The Top SaaS Trends Shaping 2025 1. In 2025, AI is supercharging SaaS applications, making them more intuitive, predictive, and flat-out smarter. Sound familiar?
By BluLogix Team The Hidden Cost of Revenue LeakageAnd How to Stop It Introduction Revenue leakage is the silent killer of profitability in subscription-based businesses. Worse, they create customer dissatisfaction , leading to even greater churn. Most businesses dont even realize how much revenue theyre losing.
For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Yet, many companies still rely on outdated, manual processes that create inefficiencies, revenue leakage, and higher churn rates.
After the ZIRP-fueled 12-year tech bull run and the sobering crash of 2022, our industry has evolved and 2025 is shaping up to be the continuation of this new chapter for SaaS. Over half our team is focused on product development, ensuring we stay well ahead in Subscription Analytics while expanding our CRM offering.
Annual subscriptions come with a 20% discount. Retention analysis : Track user retention and understand what actions drive repeat engagement, helping you reduce churn. The post Web Analytics Tools Comparison: Top 9 Options in 2025 appeared first on FullSession. View the Pricing page for more info.
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