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Intercom on Product: The dawn of a new decade

Intercom, Inc.

Paul: Yeah, I’ve never gone through their manual onboarding process because it got scheduled and rescheduled and then I gave up. Probably with the rise of SaaS and in effect the death of the file format. Google Drive might’ve done an awful lot to kill the file because they have a file system. Even services.

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10 Top SaaS Trends to Watch in 2025: The Future of Cloud Software

How To Buy Saas

Curious about whats next for the world of SaaS? In just the past few years, weve watched Software-as-a-Service evolve at breakneck speed, transforming from a neat cloud-based delivery model into an essential driver of business innovation. It feels like every tool from your CRM to your accounting software now comes as a service.