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S.H.O.P. – what’s in store for the store?

Intercom, Inc.

It was this larger than life, brand new experience. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce. Many brands and stores have realized the potential of turning their “real-life” stores into advertisements for a bigger online market. Changing customer relationships.

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SaaStr Podcast #342 with Zapier CEO Wade Foster

SaaStr

Jason Lemkin: In like 2040? So 2040, what’s the better way to do this stuff? That’s a brand that you have, it’s a product. Wade Foster: Those are important problems to solve. I think they’re transitionary problems is how I would talk about them where they’re big business-. This is the ideal state.

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