S.H.O.P. – what’s in store for the store?
Intercom, Inc.
NOVEMBER 5, 2020
It was this larger than life, brand new experience. Changing trends in retail have seen malls across the US shuttered and fall into disrepair. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce. To be in this sprawling place where it was like a fairy land. And that was all new.
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