SaaStr

DECEMBER 31, 2024

So I caught up the other day with the CTO of a leading SaaS company with tens of thousands of customers, growing quickly. AI is all over their homepage and website and comms. I asked him about a particular use case for AI, and his answer shocked me a bit: Honestly, our AI is basically still in beta. Its rolled out to about a tenth of the customers we plan to, and the uses cases are pretty simple today.

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The Daily Egg

JANUARY 2, 2025

Hotjar helps you understand how visitors behave and interact with your website. The information you gather with Hotjar helps you make sensible changes to improve. The post Hotjar Review – The Good and Bad appeared first on The Daily Egg.

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USIO

JANUARY 2, 2025

The payments landscape is evolving rapidly, and businesses that stay ahead of these trends will be best positioned for success. Here’s a look at the top 8 payment predictions for 2025—focusing SaaS payments, disbursements, and invoice print/mail,—to help your business adapt and thrive in the future. By 2025, seamless payments will be the norm.

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User Pilot

DECEMBER 30, 2024

Have you been looking for Chameleon alternatives? While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Weve compared the best Chameleon alternatives and compiled a list to help you make the right choice. Overview of Chameleon Chameleon is a no-code user onboarding platform that lets SaaS teams create in-app experiences to engage and retain users.

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AI Search Software Review Pricing Onboarding 86

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Enterprise

The Moz Blog

DECEMBER 30, 2024

Noticed a sudden drop in direct traffic? Discover 5 key reasons for the decline and learn how to diagnose the issue effectively to keep your analytics on track.

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The Daily Egg

DECEMBER 30, 2024

User experience (UX) analytics is the process of tracking, analyzing, and interpreting how users interact with your product or service (like a website or an. The post UX Analytics: 8 Benchmarks That Say Your UX Is Top Tier appeared first on The Daily Egg.

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Benchmarks User Experience 130

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. You’re dealing with contracts, security concerns, and costs that seem to spiral out of control. This blog is your guide to conquering SaaS chaos. We’ll cut through the jargon and provide practical advice on everything from discovering and onboarding new vendors to optimizing costs and ensuring security.

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User Pilot

DECEMBER 31, 2024

If youre looking for Userpilot competitors, theres no better place than our post. You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

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Blulogix

JANUARY 1, 2025

By Inga Broerman Simplifying Complex Provisioning with Advanced Billing Systems In the fast-paced subscription economy , customer expectations are evolving rapidly. Todays subscribers demand more than just a product or servicethey want tailored bundles that align with their specific needs. This shift has made complex provisioning a non-negotiable aspect of subscription billing.

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaStr

JANUARY 2, 2025

Have we lost interest in investing in the human side of sales? Not in hiring sales execs themselves, but in giving them more tools to be more efficient. It sort of seems like it. AI has hardly rendered the sales professional obsolete. Not yet, at least. Salesforce itself is hiring 2,000 sales execs this year to sell its AI platform, AgentForce. Salesforce: Actually We’re Going to Hire 2,000 Sales Execs Now To … Sell AI At most B2B companies, 35%+ of the headcount is in sales and i

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Sales Hacker

DECEMBER 31, 2024

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube To wrap up 2024, we’ve got a spicy episode! Each week, host Scott Barker asks guests two key questions, and this week, we’re diving into their responses to: What is one widely held belief that revenue leaders have that you think is bull$** or no longer serving us?

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Sales Hiring B2B Scale Sales Recruiting 84

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? You’re in luck! We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. We’ll break down their use cases, key features and pricing and explain how each alternative compares to VWO.

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User Pilot

DECEMBER 29, 2024

At Userpilot, NPS is an integral part of our product. But lets be honest, NPS sucks at times. This is mainly because NPS was sold as a quantitative metric that is the ultimate indicator of growthespecially in product management. The sad truth is: its not. This metric ended up being adopted by companies in every industry. And now, a group of people see it as a vanity metric rather than a valuable indicator of customer sentiment.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. However, as the industry grows, so does regulatory scrutiny. Increasingly stringent data privacy laws and consumer protection regulations are shaping the way companies handle subscription management and billing.

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Payment Features Subscription Management compliance 52

SaaStr

JANUARY 4, 2025

Dear SaaStr: My Salesteam Doesnt Want to Do Outbound or Visit Customers in Person. How Can I Get Them To Work Harder Here? Ive discussed variants of this question with so many CEOs and also CROs and VPs of Sales. I think most agree, behind closed doors, theres only one answer: start over. You cant get folks used to working from home to embrace coming to the office You cant get folks used to selling 1520 hours a week to start working 5060.

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SaaS Metrics

JANUARY 4, 2025

How can the right tools transform your ARPA and ARPU calculations into precise, insightful metrics? Discover the answer. The post Tools for Calculating ARPA and ARPU Metrics Accurately first appeared on SaaS Metrics.

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Clouded Judgement

JANUARY 3, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Rise of Domain-Specific Models in 2025 It’s prediction season! Here’s mine: 2025 is shaping up to be the year that domain-specific AI models take center stage. While 2024 celebrated the triumph of generalized models OpenAI, Anthropic, Meta and others trained on vast public datasets, this year’s breakthroughs are emerging from a different sou

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

DECEMBER 31, 2024

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. In fact, it has been struggling to keep up with others for a while. Whether youre looking for easy-to-use Hotjar alternatives with advanced product analytics and a better pricing structure, we are here to help! In this post, well explore the top Hotjar alternatives redefining how teams collect user insights.

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Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Customers increasingly demand pricing models that reflect their actual consumption, offering greater flexibility and perceived value. For businesses, these models present tremendous growth opportunities, but they also introduce operational challenges that require precision, agility, and advanced technology.

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SaaStr

JANUARY 1, 2025

2025 should be a good year for almost all leading public SaaS companies: 1 Overall, any downturn ended in Q324, if there was one at all in their segment. 2 Most SaaS leaders are now in market with an AI offering, and even if early and minor, its leading to a boost because there is incremental budget there. See Salesforce, Asana, etc. All getting a boost even though its early for AI. 3 Everyone got so efficient and at least non-GAAP profitable the past 2 years that they have room to hire and inv

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SaaS Metrics

JANUARY 4, 2025

Master the art of cloud service selection by exploring the benefits of IaaS and FaaS for your development needs. Discover more now. The post IaaS vs. FaaS: Which Cloud Service Model Is Right for Developers? first appeared on SaaS Metrics.

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

USIO

JANUARY 3, 2025

Delivering seamless, secure, and efficient payment experiences is no longer optional—it’s a necessity. At the heart of these capabilities lies a powerful yet often overlooked tool: Application Programming Interfaces, or APIs. APIs act as the connective tissue of modern payment ecosystems, enabling businesses to meet customer expectations for speed, flexibility, and security.

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User Pilot

JANUARY 2, 2025

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? What makes a customer feedback survey great? How to design surveys for maximum engagement? Was my guess right? If yes, you’re in the right place. In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey.

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Blulogix

JANUARY 2, 2025

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. Alongside this expansion, the industry is experiencing significant consolidation , with mergers and acquisitions creating larger, more diversified players.

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SaaStr

DECEMBER 31, 2024

It’s been a great year for SaaStr videos and podcasts. We’re on the top 1% on Spotify overall and just added video there, and our YouTube has become a great stream of the best of the best in SaaS, Cloud and AI. So to catch-up over the holidays, here are The Top 10 Videos of the Year: #1. How To Perfectly Pitch Your Seed Stage Startup With Y Combinator’s Michael Seibel at SaaStr Annual #2.

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Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

AI

SaaS Metrics

JANUARY 3, 2025

Salesforce CPQ vs. Microsoft Access: Discover which tool truly propels small business sales efficiency and why the choice might surprise you. The post Microsoft Access vs. Salesforce CPQ: Which Is Better for Small Businesses? first appeared on SaaS Metrics.

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Kellblog

DECEMBER 30, 2024

A critical part of the CEO’s job is realizing when it’s time to sell the company. I’m not talking about the easy cases, like when you’re in year five of running a PE-backed company, and the numbers suggest an exit that produces a 3x+ return. Everyone knows the point was to sell the company one day and that PE generally wants a 3-5x return in 4-6 years.

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User Pilot

DECEMBER 31, 2024

Lets be honestsupporting your users can feel overwhelming at times. Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. Its no small task, especially when your users expect fast, easy answers right at their fingertips. Thats where the Userpilot Resource Center comes in. Moreover, by investing in Userpilots resource center, you not only reduce reliance on your support team but can also take full advantage of it through self-service and enh

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