SaaStr

DECEMBER 26, 2024

Gong has its 2025 State of Revenue out. You can grab it here. In general, the report ties to what were seeing everywhere in SaaS. Were ending the year in general with stronger growth that the prior year. Gong also looked across its entire customer base to measure deal velocity. The findings arent much different from what weve discussed before at SaaStr, but still very helpful to see, given how much data they are pulling from: On average, $100k deals take about 70 days to close.

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The Daily Egg

DECEMBER 26, 2024

Average analytics blogs present data in a dry and monotone way. The contents there, but you dont feel any kind of enjoyment, motivation, or excitement. The post The 12 Analytics Blogs Every True Pro Follows appeared first on The Daily Egg.

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SaaStr

DECEMBER 20, 2024

Former Head of Revenue at BILL and HubSpot Americas leader Michelle Benfer recently joined us on a SaaStr Workshop Wednesday share her insights on one of the most critical roles in any SaaS organization: the frontline sales manager. Having led sales teams of 500+ at BILL and 800+ at HubSpot, Michelle has unique insights into what makes great frontline managers and why investing in them is crucial for sustainable growth.

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Clouded Judgement

DECEMBER 20, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Fed Bomb The markets were enjoying a nice little Santa Claus rally until this Wednesday when the Fed decided to shake things up! The Nasdaq dropped >3.5%, which I believe is the largest drop after a fed meeting going back to the onset of Covid.

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

USIO

DECEMBER 20, 2024

Managing billing efficiently is critical to maintaining healthy cash flow and keeping customers satisfied. Refining your invoicing process, particularly the print and mail components, can significantly reduce stress and improve overall operational efficiency. Manual invoice creation is time-consuming and prone to errors. Automation is your ally here.

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Payment Features Operational efficiency. Software Management 130

SaaStr

DECEMBER 19, 2024

Salesforce, Nov 2024: We're hiring 1,000 new sales execs to sell AI! … Salesforce, Dec 2024: Now we're hiring 2,000 new sales execs to sell AI — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 19, 2024 So it was just the other day Salesforce somewhat stunned the tech world by announcing it would hire 1,000 folks in sales and marketing to sell AgentForce and its AI products — while keeping other hiring, including engineering, flat.

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User Pilot

DECEMBER 21, 2024

Heap is one of multiple analytics tools that offers session replay functionality. But is it the best one for your team? That’s what this article will help you decide! I will show you how it works, discuss its main capabilities and limitations, and suggest an alternative session recording tool to consider. Overview of Heap session replay feature Heap session replays allow you to watch user interactions with your websites and web and mobile apps: their scrolls, mouse movements, clicks, taps,

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The Daily Egg

DECEMBER 26, 2024

Have you looked at websites from the 1900s lately? As in, from the 1990s, when websites were born? The very first website launched on August. The post 6 Classic 90s Websites (+ 6 that Are Still Up) appeared first on The Daily Egg.

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How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps. SaaS accounting requires in-depth knowledge about the industry and your business, including the strenuous task of keeping a record of your company’s earnings and expenses.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. This model, also referred to as metered billing, aligns costs with actual consumption, offering customers a fair and flexible way to pay for services. For businesses, its both an opportunity and a challengean opportunity to attract and retain customers by meeting their expectations for transparency and perso

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Payment Features Subscription Pricing Artificial Intelligence 52

SaaStr

DECEMBER 22, 2024

Top Posts: #1. Inherent Churn vs. Fixable Churn: You Have to Attack Both #2. We Just Left a Vendor Weve Used for 5+ Years. They Dont Even Know It Yet. #3. How Many Sales Reps You Really Need for Next Year #4. Is SaaS Back? (TL;DR: It Sure Feels Like It) #5. 4 Truly Great SaaS IPOs Since 2021! But Not Always a Great Win for Their Late Stage Investors Inherent Churn vs.

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SaaS Metrics

DECEMBER 26, 2024

Learn why the average POS merchant LTV, ranging from $200 to $1,500, is crucial for shaping effective business strategies and boosting profitability. The post What Is the Average POS Merchant LTV and Why Does It Matter? first appeared on SaaS Metrics.

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The Daily Egg

DECEMBER 26, 2024

We rounded up our top five favorite website optimization tools, starting with the multi-tool pocketknife of web optimization: Mangools. We love Mangools because its so. The post The 5 Best Website Optimization Tools Compared appeared first on The Daily Egg.

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

The Moz Blog

DECEMBER 23, 2024

The author's views are entirely their own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

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Blulogix

DECEMBER 25, 2024

By Inga Broerman Harnessing the Power of Profitability Insights In the subscription economy, growth alone is no longer sufficient. The emphasis has shifted to profitable growth , requiring businesses to dig deeper into their operations and understand exactly where their profitability lies. This approach ensures that resources are allocated effectively, investments generate returns, and growth is sustainable.

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SaaStr

DECEMBER 22, 2024

So with Databricks announcing the largest VC round ever this week, we thought it would be fun to take a look back at the top SaaStr sessions and podcasts with Databricks’ founders and top execs: #1. The Future of AI, Open Source and Enterprise SaaS with Databrick’s Founder CEO Ali Ghodsi: #2. “Lessons Learned in Scaling Databricks, AWS, VMWare and More” with Databrick’s SVP and GM Ed Lenta #3.

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SaaS Metrics

DECEMBER 26, 2024

Discover the key differences between ERP configuration and customization, and learn which approach best suits your business needs. The post ERP Configuration vs. ERP Customization: Whats the Difference? first appeared on SaaS Metrics.

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Kalungi

DECEMBER 25, 2024

Imagine this: your ideal customer is searching for a solution that your SaaS company offersbut instead of finding you, they land on your competitors website. Frustrating, right? This is exactly why you, as an executive, should care about SEO.

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BlueSnap

DECEMBER 23, 2024

In 2024, businesses saw the global economy stabilize and worldwide inflation begin to ease. This has been a year of resilience for many industries, and being sure your payments are set up for success is key for the growth that many businesses are preparing for in the new year. The post BlueSnaps Top 10 Digital Payment Articles of 2024 appeared first on BlueSnap.

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Sparktoro

DECEMBER 22, 2024

If you blinked in the past four months, you probably missed at least one major SparkToro release. And that’s a shame, because every single one is hot like pizza supper. I’m gonna blow your mind. SparkToro is a three-person company with one engineer, Casey Henry. And yet, in the past 100 days, we’ve built all this stuff. Built and released.

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SaaStr

DECEMBER 19, 2024

So we have a classic set of New Year’s Resolutions in SaaS that we update every year. Over the years, so much has changed in SaaS. The best grow faster than ever. And yet, many are still struggling to get over the Crash of 2022. AI is remaking so many categories, but it’s often murky exactly … how. And while unicorns are back in force, IPOs and Big M&A isn’t.

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Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

SaaS Metrics

DECEMBER 24, 2024

Gain insights into ARPA vs. ARPU in SaaS revenue models and discover which metric best suits your business strategy. Explore further for more details. The post How Does ARPA Differ From ARPU in Saas Revenue Models? first appeared on SaaS Metrics.

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Full Session

DECEMBER 23, 2024

Are you tired of using Mouseflow for your website analytics ? Do you need more advanced features or a fresh approach to understanding your users? Don’t worry, you’re not alone! In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. You’ll discover new ways to improve your website performance and keep visitors happy.

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Payment Services Payment Solutions Software Review Payments 52

Blulogix

DECEMBER 19, 2024

By BluLogix Team Thriving in the Subscription Economy of 2025 and Beyond Introduction The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Managed Service Providers (MSPs) are at the forefront of this evolution, leveraging recurring revenue models to build deeper customer relationships and drive growth.

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ChurnZero

DECEMBER 19, 2024

They’re creative, data-driven, customer-centric, innovative, and impactful. Theyquestion the status quo, and relentlessly pursue their customers’ success, using ChurnZero software to power their initiatives and achieve breakthrough results. We’re delighted to introduce the winners of the 2024 ChurnHero Awards for customer success! For the fifth year running, we’ve recognized five customer success teams who achieved remarkable results in one of five categoriesonboarding, a

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaStr

DECEMBER 25, 2024

Dear SaaStr: How far in the SaaS can a 10 or 20 person team go? I know many are talking about AI fueling 1 person, $1B start-ups. I hope that happens. But maybe not so much in SaaS. Today, the most efficient public SaaS company is probably Doximity, at about $700,000 in revenue per employee. They get many network benefits, being the LinkedIn for Doctors.

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SaaS Metrics

DECEMBER 24, 2024

Transforming the automotive landscape, Automotive SaaS offers cloud-based solutions that enhance diagnostics and fleet management, driving industry innovation and efficiency—discover its future impact. The post What Is Automotive SaaS, and How Is It Transforming the Industry? first appeared on SaaS Metrics.

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Kalungi

DECEMBER 25, 2024

Selling your product or service within a competitive B2B market field can be difficult. Your competitors are shouting about their features, benefits, and case studiesbut your prospects arent just listening for the loudest voice. Theyre looking for the smartest, most helpful guide.

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