Remove Acquisition Remove Benchmarks Remove Cost optimization & reporting
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A Look Back at Q1 '24 Public Cloud Software Earnings

Clouded Judgement

The 62 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between April 24th – June 10th. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. net retention and CAC payback).

Cloud 318
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Mar 04 – Customer Success Jobs

SmartKarrot

Partner with the Talent Acquisition Team to build a market-leading Customer Success team. Provide functional coaching and mentorship around Customer Success performance, enabling the team to level-up in their careers. Establish, drive, and iterate on metrics and KPI’s for the team. We can only improve what we can measure.