From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100
Intercom, Inc.
FEBRUARY 6, 2020
When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Turning a sales objection into a unique differentiator. Prospects were confused over how the marketplace worked and the sales team struggled to explain it.
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