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So clearly AI is rapidly changing the way we do sales, but how will it all shake out? Over in the contact center and post-sales space, we can already see 20%+ of customer support execs been routinely replaced by AI. But is it working yet, these AI SDRs? 83% of you haven’t gotten anything from AI SDRs.
At SaaStr Annual’s AI Summit , we gathered an all-star panel of product leaders who have built some of the most widely-used AI features in production today. Each leader started by sharing their unique perspective on how they approached adding AI into their SaaS products: How GitHub Built an AI Copilot to 1.8M
AI and Cybersecurity: How Rubrik’s Co-Founder Built a $1B+ ARR Platform While Joining the AI Revolution Lessons from Arvind Nithrakashyap, Co-Founder and CTO of Rubrik, on scaling cyber resilience platforms, building multiple product curves, and implementing AI across both products and operations.
These are the AI tools that help our tiny SaaStr team just hum. 50% of SaaStr already runs on AI. "No one will create content without AI going forward" with @thesamparr + @ShaanVP with me on New!! ✨ Lemkin (@jasonlk) June 4, 2025 The AI revolution isn’t coming. Enter Recall AI. It’s here.
Implementing AI in software testing can accelerate release cycles, boost efficiency, and enhance software quality—but only with a clear strategy. Discover how to automate up to 70% of testing tasks, enhance defect detection, and integrate AI into your CI/CD workflows without disrupting your SDLC.
Rolling out our AI SDR this morning. ✨ Lemkin (@jasonlk) June 16, 2025 The Top 3 Reasons AI Sales Tools “Don’t Work” (Spoiler: They Actually Do, If You Use The Tools Properly) I get this question at least 3x a week: “Jason, we tried AI sales tools and they just don’t work. What are we doing wrong?”
The Great Spending Showdown: AI vs SaaS in 2025/2026 — What Every B2B Leader Needs to Know We’re witnessing the most dramatic shift in enterprise tech spending since the cloud migration began 15 years ago. The numbers are staggering: AI spending is set to hit $644 billion in 2025, growing at a mind-bending 76.4% year-over-year.
AI is all over their homepage and website and comms. I asked him about a particular use case for AI, and his answer shocked me a bit: Honestly, our AI is basically still in beta. ZoomInfo has rocketed to $100m in AI Copilot already. What will AI truly bring to your app and competitors apps in 2025?
At SaaStr’s packed AI Summit 2025 , Box CEO Aaron Levie and IBM VP of AI Raj Datta did a deep dive together with SaaStr’s Jason Lemkin on how B2B companies should think about AI agents. With 10,000 attendees—a massive jump from last year—the energy around AI agents was electric.
This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.
"Software engineers working in AI earned 48% more than the average software engineer at the company, according to a payroll spreadsheet shared with BI." But AI is challenging this. The AI Team often makes a lot more. The AI Team at many SaaS startups makes 30%-40% more. It creates issues and drama. What About You?
Salesforce, Nov 2024: We're hiring 1,000 new sales execs to sell AI! in sales to sell AI. Per The Information , Benioff has also instructed his sales team to go all-in and put AI and Agentforce into every deal possible. It’s a bit counterintuitive at first — isn’t AI replacing people? Not really.
50 cents of compute for 500 dollars of value — Sam Altman (@sama) February 3, 2025 So just how much will AI remake classic B2B software? On the one hand, new AI-first entrants are rocketing to $10m ARR in a year. And all the leaders in SaaS are leaning in on AI, from Salesforce to Asana to HubSpot to ServiceNow and more.
New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. The AI adoption party might be slowing down—at least temporarily. While overall AI penetration among U.S. CFOs who initially approved AI experiments are now demanding concrete business outcomes.
As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. With the 3.0
Oracle Cloud Infra signs $30B+ year deal with OpenAI 🚀Many ways to benefit from AI 😪And many ways to lose from it If Oracle can find a way … pic.twitter.com/1rOZrzaRw4 — Jason ✨👾SaaStr.Ai✨ Yes, your grandfather’s enterprise software company is crushing it in the age of AI. The Revenue Reality Check: Total revenue of $15.90
Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what’s currently working and what’s not quite there yet for Artificial Intelligence (AI) in SaaS. What’s Currently Working in AI for SaaS 1.
SaaS / B2B Public Stock Performance 1H’25: Top Winners & Losers 📊 Market Summary: SaaS Sector in 1H’25 The SaaS sector experienced a dramatic bifurcation in the first half of 2025, with clear winners and losers emerging based on AI differentiation, security positioning, and vertical specialization.
GitHub, founded in 2008, is a leading platform for software development and version control that has made waves since 2018 with its AI Copilot. At this year’s SaaStr AI Summit, GitHub CRO Elizabeth Pemmerl shared how to bring AI products to market at scale successfully. Keeping the door as wide as possible to get feedback.
In our AI in Manufacturing eBook, you can learn how to solve your most urgent manufacturing and business needs with an enterprise AI platform. Get this eBook to learn about: Achieving ROI with AI and delivering valuable results with urgency. How AI modernizes demand forecasting, supply chain, and predictive maintenance.
Along with co-host Ben Salzman, Jason and Henry discuss the transformative power of AI within SaaS and the evolving dynamics that are reshaping the landscape of software as a service. ” What Will AI Change in Go-to-Market “It will lead to a next level of transparency for leadership,” Jason answers.
a16Z recently surveyed over 100 leading CIOs across 15+ industries to get the latest pulse on enterprise AI spend in software. The learnings aren’t a surprise — but they are useful to see just how core AI spend has become in the enterprise. Top 5 SaaStr Learnings: Enterprise AI in 2025 1.
Data from Stripe (below) shows the speed at which AI native companies are growing compared to SaaS companies. Now let’s talk about the AI wave. And now there’s another exponential drop off in complexity to start a company going from the cloud world to the AI native world. In the AI world, you’re never too late.
The AI Account Executive Is Arriving. Customer support cracked the deflection code with AI. Companies are routinely achieving 60%+ deflection rates – meaning AI handles 6 out of 10 (or more) support tickets before a human agent ever gets involved. The question isn’t whether AI will impact sales.
Democratization puts AI into the hands of non-data scientists and makes artificial intelligence accessible to every area of an organization. But in order to reap the rewards that AI offers, it is essential that businesses first address how their organizations are set up, from their people to their processes. Building trust in AI.
So it’s become a thing with many founders and VCs to think how far you can go in AI today. Many of the early break out leaders in AI for B2B and otherwise have been “small but mighty teams” Honestly we’d all love it if that scaled. So that 30 person, $100m ARR AI B2B start-up? Much faster.
At SaaStr Annual’s AI Summit, we asked product leaders from some of the fastest-growing SaaS companies to share their insights on navigating the AI revolution while scaling multi-product strategies. As Hubert Palan, CEO at Productboard emphasized, “Don’t confuse AI-first with AI-only.
What’s Changing in Sales: The AI Revolution is Here — and Coming Fast After analyzing 139,000+ conversations through SaaStr’s New AI, it’s now clear from the data: AI is about to fundamentally transform B2B sales. This isn’t some distant futureit’s happening right now. Not years, but months.
Should we care about AI infrastructure when building SaaS applications? Weinstein, and Managing Partner at Bain Capital Ventures, Aaref Hilaly, take the stage at SaaStr Annual to answer this question, plus what to expect with the future of AI. AI products will ultimately look and feel radically different from products today.
Enterprise AI maturity has evolved dramatically over the past 5 years. Most enterprises have now experienced their first successes with predictive AI, but the pace and scale of impact have too often been underwhelming. Now generative AI has emerged and captivated the minds and imaginations of leaders and innovators everywhere.
Insights from Jasper Carmichael-Jack, CEO of Artisan at 2025 SaaStr AI Summit About Artisan: AI-powered sales platform building the end-to-end solution —from marketing personalization to AE automation across the entire revenue cycle. The latest AI B2B to go through hyper-growth. Here’s why—and what’s coming next.
Board meetings where someone inevitably asks, “Don’t we need a VP of AI?” ” I saw a term sheet the other day where a leading VC firm reserved $1m of the round … for hiring a “VP of AI” Leadership teams scrambling to post job descriptions for “Head of Artificial Intelligence.”
You can’t automate 100% of support with AI yet. 50% are AI. From AI Support to AI Teammates Right now, most companies are using AI for support functionsscheduling meetings, drafting follow-up emails, transcribing calls, and generating basic reporting. And to an AI+Human Customer Success team.
So we’ve rolled out an AI which is pretty epic. It’s live on SaaStr.com itself and you can also access it here and talk to AI Jason about any of 1000s and 1000s of B2B, sales, SaaS, VC, etc. topics: I asked AI Jason what the Top 10 SaaStr posts of all times are. ” Good choices, AI Jason!
The risk of bias in artificial intelligence (AI) has been the source of much concern and debate. Numerous high-profile examples demonstrate the reality that AI is not a default “neutral” technology and can come to reflect or exacerbate bias encoded in human data. Are you ready to deliver fair, unbiased, and trustworthy AI?
So we do love our SaaStr AI. And much more of the Top 10 Learnings from SaaStr’s own AI here: The Top 10 Learnings from Launching SaaStr’s Own AI: What Every B2B Founder Needs to Know It’s not perfect, but in its first month alone, it’s answered over 6,000 chats and questions from the SaaStr community!
@Replit ’s ARR since founding The space is … beyond on fire No one is going to code without AI again pic.twitter.com/o9RYaYMBxq — Jason ✨👾SaaStr.Ai✨ In the AI coding space, we’re seeing growth rates that would make even the most aggressive VCs blush: Cursor (Anysphere) : $500M ARR at $9.9B AI is incredible at writing code.
And why the AI budget war is just getting started Top 5 Takeaways 1. AI is Eating SaaS Budgets : Companies like Cursor are generating massive revenue by replacing traditional SaaS workflows entirely. The Disruption Math Can Be Brutal : In contact centers, AI replaces 40-50% of human agents but only increases software ACV by 50%.
How Long Will the AI Bubble Last? #3. 83% Percent of You Haven’t Gotten AI SDRs to Work … Yet #5. State of the Cloud 2024: The Cloud AI Era with Bessemer Venture Partners #3. CRO Confidential: “Moving Beyond Traditional Sales, Clay CEO & Co-Founder Kareem Amin on the Future of AI-Driven Growth” #4.
You know you want to invest in artificial intelligence (AI) and machine learning to take full advantage of the wealth of available data at your fingertips. But rapid change, vendor churn, hype and jargon make it increasingly difficult to choose an AI vendor. The five key things to consider when looking for an AI vendor.
Cutting Through the Noise: Three Gen AI Pioneers Reshaping Enterprise Technology In a pivotal moment for generative AI, Vanessa Larco, partner at NEA, brought together three visionary CEOs convened at SaaStr Annual to share insights that are redefining the technological landscape.
How a 20-year-old company found its second wind in the AI era TL;DR : Palantir just posted 39% YoY growth in Q1 2025, marking a stunning turnaround from the 13% growth trough of 2023. The AI Awakening Then something remarkable happened. Suddenly, in the AI era, that complexity became a feature, not a bug. What Changed?
Dialpad’s Top Learnings Building Its Own AI Stack When it comes to AI implementation in SaaS, most companies are still figuring out whether to build or buy. But Dialpad has been quietly building their AI advantage for over 7 years, processing more than 8 billion minutes of conversations and hitting $300M ARR along the way.
Big News: SaaStr AI is coming to LONDON 2025 Tickets Just Launched Get ready because this December, we’re bringing the best of SaaStr AI 2025 across the pond to London ! Leaders from HubSpot, Snowflake, OpenAI, Perplexity, Canva and many more shared their new tactics to stay ahead of the AI curve. Tickets just went on sale.
For businesses that are AI-driven, this trust hinges on the confidence that their AI solution can help them make their most critical decisions. In our eBook, Building Trustworthy AI with MLOps, we look at how machine learning operations (MLOps) helps companies deliver machine learning applications in production at scale.
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