User Pilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Let’s dive right in!

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

User Pilot

JANUARY 17, 2024

The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles. Provide the necessary training for your sales teams. Take advantage of AI and customer feedback tools to improve customer satisfaction.

Scale 105

Scale Scaling SaaS Underperforming Technical Team 105

Neil Patel

APRIL 5, 2023

Here’s how you use it: Step #1: Enter your competitor’s URL and click “search.” Step #3: Again, enter your competitor’s URL and click “Search.” Below is my search for SEO in 2023: As you can see, my initial search shows some news pieces and competitor articles and gives me a few ideas for blog topics.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 104

Strategy Underperforming Technical Team User Experience Technical Review 104

FastSpring

APRIL 26, 2022

When deciding how you’re going to calculate churn, Outlier AI recommends two things : The churn formula you choose should be in line with your top business priorities. While it’s not a bad idea to be measuring both, your monthly churn rate should be much, much lower than your annual churn rate. It’s just too simple.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

User Pilot

OCTOBER 31, 2022

Search no further! This could be anything from customer feedback , surveys, website recordings, or in-depth interviews. Collect qualitative data from user feedback , NPS follow-up questions, interviews, and open-ended questions. This could be anything from customer feedback, surveys , website recordings, or in-depth interviews.

Data 98

Data Data Analysis Interviewing Underperforming Technical Team 98

User Pilot

AUGUST 15, 2023

It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams. To succeed at this stage, you need to coordinate your marketing efforts with your product team. For instance, you may release teaser videos or conduct interviews to get the word out.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

User Pilot

AUGUST 1, 2024

Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product. It is a merger between product development and sales to ensure a product satisfies specific customer needs and business goals. Product management focuses on product development.

Product Marketing 105

Product Marketing Strategy Marketing Underperforming Technical Team 105

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Show Agenda and Timestamps.

Scale 117

Scale Sales Hiring Sales Recruiting Technical Review 117

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

Natalia Luneva

JANUARY 13, 2021

I also interviewed dozens of SaaS founders and marketers to understand the main factors behind high SaaS churn rate. Richman’s former company was Halp, a help desk for operations teams. They suggest you to choose from top searches, ask the community or contact support. How to reduce SaaS churn rate? #1

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Full Session

DECEMBER 13, 2024

They improve your site’s performance, enhance the user experience, and increase your search engine rankings, making your website more effective. SEO Tools: Boost Rankings and Drive Organic Traffic Search Engine Optimization (SEO) helps your site rank higher in search engine results pages.

AI Search 52

AI Search Software Review Technical Review Underperforming Technical Team 52

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. a text-generating AI, and according to OpenAI , it can generate text in a dialog format, which “makes it possible to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”.

ChatGPT 279

ChatGPT Artificial Intelligence Technical Review Machine Learning 279

Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. The reality now is that many companies no longer fit the venture-backed growth model and need to prioritize profitability.

Customer Success 109

Customer Success Technical Advisors Sales Hiring Scale 109

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. So really well said.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

FastSpring

FEBRUARY 23, 2023

I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. Hreflang is a metadata tag that tells a search engine which language and geographical region a webpage is targeting. You can stream the full episode below or read highlights from our conversation.

Payment Solutions 147

Payment Solutions SaaS Payments Strategy Software 147

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Sales Hacker

AUGUST 12, 2020

AI and machine learning haven’t officially passed the Turing Test (even though I want to believe I have when it comes to email). I was recently speaking with a CEO who posited, “We are applying AI and ML to the wrong problem! AI can help scale this, but we need to be careful not to rely too heavily on it. Building the System.

Scale 130

Scale Scaling AI Search Underperforming Technical Team 130

User Pilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. If you can find buyers at this stage, you’re onto something.

Underperforming Technical Team 104

Underperforming Technical Team Sales Recruiting Social Media Market Research 104

SaaStr

FEBRUARY 21, 2020

How should founders think about budget and resource allocation in this search for PMF? How does David think about scaling sales teams? Below, we’ve shared the full transcript of Harry’s interview with David Skok or you can jump to the transcript of Jason’s interview with Ed. Harry Stebbings. David Skok.

Scale 219

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 219

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Below, we’ve shared the full transcript of Harry’s interview with Liat Bycel or you can jump to the transcript of Jason’s interview with Loren.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

Kellblog

DECEMBER 27, 2021

McKinsey is producing some strong content on the future of work as is my friend Dan Turchin on his AI and the Future of Work podcast. My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Tech bubble relents. Miss, until recently.

Blockchain 145

Blockchain Technical Review Venture Capital Sales Hiring 145

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

How To Buy Saas

MARCH 2, 2025

Imagine investing time and money into a flashy new software, only to find your team struggling to use it or it failing to address your core needs. For businesses, SaaS has become the go-to way to equip teams with the latest tools. The right tool empowers your team, streamlines workflows, and provides a strong return on investment.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52

Sales Hacker

FEBRUARY 24, 2025

YouTube is more than just another social channel YouTube is both a media channel AND a search engine that presents both organic AND paid marketing opportunities. As a search engine YouTube is the second-largest search engine in the world, with people actively searching for solutions, tutorials, and insights.

B2B 84

B2B Scale Sales Hiring AI Search 84

Sales Hacker

DECEMBER 10, 2024

Martin brings a wealth of experience in building and scaling sales teams, developing effective go-to-market strategies, and navigating the challenges of startup growth. 35:30) Optimal team structures for SMB sales organizations. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46)

Scale 116

Scale Sales Hiring Scaling CTO Coach 116

User Pilot

MARCH 11, 2025

It helps me pinpoint friction areas, understand user behavior, and identify usability issues that analytics alone may miss or that interviewees may forget during user interviews. I can then use replays to highlight poor user flows and illustrate key pain points. But, like any tool, it takes some getting used to.

Underperforming Technical Team 52

Underperforming Technical Team AI Search Technical Review Scale 52

Kellblog

JANUARY 29, 2025

AI will be a huge driver of the rebound, because of both the large VC investment it attracts and its ability to convert headcount budget into software budget (e.g., AI climbs the hype cycle. First, per Pitchbook , AI grabbed 36% of VC deal value in 2024 on its relentless upward march. AI-driven GTM efficiency.

Technical Review 79

Technical Review AI Search Software Review AI 79