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38 Bright Asian SaaS Stars

SaaStock

Their solutions span a wide range of verticals: from E-commerce, HR and Health to collaboration, infrastructure and AI. Ultrasite is a global website builder, Chinafy is a tool for making websites China-compatible, and Connect is their collaborative content management platform for brands. See our agenda and book tickets here.

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

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Looking for the Best Mouseflow Alternative? Check this out!

Full Session

LogRocket: Error tracking and session replay platform featuring JavaScript error tracking, performance monitoring, and session replay with console logs. Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. With annual payment, you get 20% off.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. How do you help your team make that link to value?

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Law Practice Management Software Providers, Here are 8 Tips to Grow Your Business

Stax

As software and management systems have progressed in the modern age, time-consuming tasks like recurring payments and client management are streamlined through this process. In this article, we will explain the benefits of implementing payment management systems into your software. But improvements go much deeper than that.

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6 Customer Communication Pain Points in SaaS + How to Resolve Them

User Pilot

Users stuck in AI response loops. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Six common customer pain point examples Inaccessible customer support channels.

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Best Competitor Research Tools to Spy on the Competition

Neil Patel

Here’s how you use it: Step #1: Enter your competitor’s URL and click “search.” Step #3: Again, enter your competitor’s URL and click “Search.” Additionally, it’s a simple way for businesses to monitor their mentions on social and track competitors. Plug the URL of your choice into Majestic’s search bar.