User Pilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. The average activation rate across the companies we studied for our SaaS Product Metrics Benchmark Report was 37.5. Book the demo!

Benchmarks 105

Benchmarks Scale Onboarding Metrics 105

User Pilot

JUNE 11, 2024

That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.

Benchmarks 102

Benchmarks Product Marketing Metrics Marketing 102

User Pilot

JUNE 27, 2024

Learn more about industry benchmarks in our latest SaaS Product Metrics Report. Activation rate benchmarks for various industries in 2024 range from 54.8% for AI & Machine Learning to 5% for FinTech & Insurance. User activation rate benchmarks in 2024. Not to mention paying subscriptions. Explore more here.

Benchmarks 105

Benchmarks SaaS Social Media Onboarding 105

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Who are the real AI winners. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 184

Cloud Software Azure AWS 184

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. For SMB SaaS, aim for 6 quarters of LTV:CAC, not 4 Ren adjusted the traditional benchmark because SMB customers stay longer than typically measured.

SMB 130

SMB Payments Payment Services SaaS Payments 130

ChurnZero

NOVEMBER 6, 2020

How can you compare your score to others in your industry, or to any general benchmarks? Below, I’ll walk through some strategies for both external and internal benchmarking, as well as try to convince you that the score itself should be the last thing on your mind. External Benchmarks. Overall Benchmarks.

Benchmarks 58

Benchmarks Churn Trends Enterprise 58

Unbounce

NOVEMBER 9, 2021

Match your AI-generated copy to your brand’s tone. AI-powered copy generators save you a lot of time on brainstorming. Instead of generating some text and calling it a day, think of your AI-generated copy as a starting point. But you can’t rely on them to write product descriptions for y ou entirely.

AI Search 144

AI Search Social Media Merchant Services Advertising 144

OPEXEngine

FEBRUARY 15, 2022

Self-hosted SaaS environments that don’t leverage third-party vendors must also proportionally split their self-hosting expenses between company use for business operation and customer subscription platform usage. . Benchmarking COGs Against the Bessemer Index. The Devil is in the Details .

Benchmarks 52

Benchmarks Artificial Intelligence Systems Review Cloud 52

BetterCloud

APRIL 12, 2024

Enter the “AI tax”. What is this “AI tax”? Essentially, it’s the additional cost that software vendors are tacking on for the privilege of using their AI-powered features. But when you’re managing multiple software subscriptions across your organization, these costs can quickly add up.

AI 52

AI Software Review Systems Review Benchmarks 52

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey.

Outsourcing Services 165

Outsourcing Services Marketplace as a Service Outsourced Development Scale 165

User Pilot

OCTOBER 15, 2023

Use benchmarks to monitor your performance to see how well each stage converts. SaaS conversion rate benchmarks Having benchmarks gives you a point of reference to gauge your performance relative to industry standards. The industry benchmark for this metric sits at 8.5%. The average benchmark for this conversion is 4%.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

ChurnZero

NOVEMBER 11, 2020

Customer Success (CS) has become a larger priority for many companies in the past five years as the shift to SaaS subscriptions has become the de facto standard for most license models, and customers can more easily switch vendors with little effort. The benchmark for safe investments. Why Focus on Subscription Churn?

Machine Learning 85

Machine Learning Artificial Intelligence Churn Mobile 85

User Pilot

JANUARY 15, 2025

This will give you a solid benchmark to understand which channels are most effective for reaching your audience. You can start by looking at some industry benchmarks to get a general idea. Images, icons, highlights of their writing assistance tools, and a subscription nudge keep you engaged and informed. That’s okay!

Onboarding 52

Onboarding Benchmarks Engagement Data Analysis 52

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

User Pilot

APRIL 26, 2024

Zoho CRM for an affordable CRM with AI forecasting. This AI-powered customer tracking tool increased its user activation by 47% after adding interactive product walkthroughs. This is an AI-powered widget that compares your actual sales performance to the predicted trend. Monitor those metrics and assign benchmarks to each one.

Software Review 105

Software Review Software Scale Systems Review 105

Neil Patel

DECEMBER 1, 2020

Team pricing for Tableau is role-based, which lets large organizations economize their subscription. With Team and Enterprise subscriptions, you get the ability to invite members, set flexible permissions, share projects, and collaborate in real-time. With Plecto, it’s super simple to create contests using your KPIs as benchmarks.

Data 141

Data Software Review Scale Sales Hiring 141

User Pilot

JULY 14, 2024

– Segment for AI-powered data unification and segmentation. Take an example of a subscription-based streaming service conducting customer segmentation analysis. They can collect data on viewing habits, genre preferences, and subscription usage across different demographics. Benchmark behaviors over time. Get a demo.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

User Pilot

JANUARY 16, 2024

For example, you may want to jump on the AI bandwagon by creating a product that leverages AI to solve user problems. Here is a prompt that could help: Prompt : Generate 3 product ideas that use AI to solve problems users face when creating tooltips. ChatGPT generates AI-powered product ideas. Cool, right?

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Unbounce

MARCH 2, 2020

For the upcoming 2020 Conversion Benchmark Report, our team of data scientists (yep, they have lab coats) have been using machine learning and a rigorous methodology to study more than 34,132 landing pages and 19.2 AI Dialer”). The Big Problem: SaaS Marketers Are Converting Less. million conversions. Sound cool?

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

User Pilot

NOVEMBER 19, 2022

Create AI-generated micro videos to provide quick help to customers. By using the right customer service KPIs, you can find out knowledge gaps in the support team and develop plans to train them, improve their service quality, and help them achieve performance benchmarks. Synthesia AI to generate video from content.

Metrics 98

Metrics Software Review Strategy Underperforming Technical Team 98

User Pilot

AUGUST 30, 2023

Attention Insight offers AI-driven heat maps and focuses on pre-launch analytics. Pricing Here are Mouseflow’s subscription packages: Free: $0 forever Starter: $31/month Growth: $109/month Business: $219/month Pro: $399/month Enterprise: Custom pricing All paid plans come with a 14-day trial. Rating Smartlook is rated 4.6

Scale 105

Scale Software Review User Experience Technical Review 105

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. Gatekeeper. Negotiation.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

OPEXEngine

APRIL 14, 2021

These top investment priorities reflect what OPEXEngine is hearing from CFOs in conversations and in our current benchmarking, as well as in this survey. Alongside these growth investments, are increasing internal investments in analytics, AI, and better training for employees in general. Strategic Goals for Finance Departments.

Investment 52

Investment Sales Hiring SaaS Finance 52

FastSpring

JUNE 6, 2024

For example, we worked hand-in-hand with Out of the Park Developments to localize checkout for their benchmark game in South Korea — a change that helped them grow sales in the region by 4x. Considering a subscription monetization model? We’re also committed to working in partnership with game developers to help you grow.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

User Pilot

MAY 16, 2023

They communicate the value each plan offers and are the reason why customers sign up for the product, upgrade to a premium plan or renew their subscription. However, for an AI meeting assistant software, like Sembly AI, charging per minute makes perfect sense. Why is it important to monitor value metrics?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

User Pilot

MAY 13, 2024

Also, compare your NPS with benchmarks of customer satisfaction in the industry. AI-driven analytics; e. AI-driven analytics. On a scale of one to seven, rate your likeliness to renew your subscription or continue using our product/service based on the value it provides. Example of an NPS survey for Campfire.

Scale 105

Scale Onboarding Software Review Scaling 105

Baremetrics

JUNE 17, 2021

There is, of course, an added risk of data mismatch when dealing with large amounts of data scraped by AI from the Internet. Handle manual subscriptions: Deleted an instance by accident? Past purchases or geolocations will help you target your customer better. With Baremetrics, you are doing more than just adding value to your data.

Data 96

Data Scale Payment Methods Payment Solutions 96

Unbounce

NOVEMBER 27, 2023

Or, better yet, what if hitting your conversion benchmarks didn’t mean endlessly scratching and clawing to bring in more and more traffic? Setting your own ecommerce conversion rate goals Industry benchmarks aren’t the be-all and end-all of finding conversion rate success. You can also use AI tools, like Smart Copy.)

Payment Methods 59

Payment Methods AI Search Technical Review Payments 59

Chart Mogul

DECEMBER 20, 2023

Sure, there are a lot of CRMs on the market, but our unique ability to combine subscription data with sales opportunities and customer communication all in one place has proven powerful. Then our 2023 SaaS Benchmarks Report brought light to how performance trends were reacting to a changing economic context.

Scale 52

Scale Subscription Payment Features Benchmarks 52

User Pilot

JANUARY 15, 2021

You need to make sure they are SMART, quantitative and benchmarked. Benchmark where you are now – for example, perhaps you have 500 profitable paying users From the SMART goal, derive a quantitative target – in this case, getting another 750 users to the same position within 12 months. How to do Product Analytics.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

User Pilot

JUNE 24, 2022

According to the NICE Satmetrix 2021 benchmark, the average NPS for the SaaS industry is 41. Compare your NPS score with industry benchmarks. NPS benchmarks in SaaS. Below is a list of average NPS benchmarks for different industries. However, the benchmark for the SaaS industry is higher. Average NPS by industry.

Software Review 52

Software Review Data Benchmarks Scale 52

User Pilot

NOVEMBER 28, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. AI Writer : This feature instantly generates your onboarding copy. Its main focus is on subscription analytics. Boost : $149/month for 1,500 users.

Payments 52

Payments Payment Solutions SaaS Payments Payment Methods 52

User Pilot

NOVEMBER 28, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. AI Writer : This feature instantly generates your onboarding copy. Its main focus is on subscription analytics. Boost : $149/month for 1,500 users.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

NOVEMBER 28, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. AI Writer : This feature instantly generates your onboarding copy. Its main focus is on subscription analytics. Boost : $149/month for 1,500 users.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

OCTOBER 30, 2023

Pricing jumps – upgrading from Basic (2,500 MAUs) to Professional (20,000 MAUs) increases your subscription cost by more than 4x. Manual localization – UserGuiding doesn’t have AI-powered localization, so you’ll need to manually download, translate, and upload every CSV when attempting to localize content for your product.

Software Review 52

Software Review AI Search Underperforming Technical Team AI 52

User Pilot

OCTOBER 30, 2023

Those on the Basic version of UserGuiding will only be able to have one survey active at a time which means you won’t be able to have multiple single-purpose surveys in your app, unless you upgrade your subscription. Corporate : Subscriptions on the Corporate plan start at $999/month. Features include: Removal of UserGuiding branding.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

NOVEMBER 24, 2023

Note: To use Intercom’s product tours, UI patterns, and targeting settings, you’ll need to get the Product Tours add-on (which costs an additional $199/month on top of your current subscription price). This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

Software Review 52

Software Review Onboarding AI Search Subscription 52