SaaStr

APRIL 30, 2019

You’re at a conference, and then one day all of the sessions, all of the panels, you look on stage and everybody’s a woman whether you’re talking about AI, leadership, anything.” How are you moving through the company culture?” And I basically said, “Envision this.

Company Culture 208

Company Culture Leadership Mobile Cloud 208

SaaStr

APRIL 4, 2019

And whether they want to know more about security or scalability or automation or AI, the customers are really demanding that the vendors are coming to market with answers to these questions. Eyal Manor : So we spoke about security, but one of the biggest trend we alluded to was the emergence of new AI services.

Cloud 173

Cloud Scale Trends Machine Learning 173

ChurnZero

JULY 9, 2024

In smaller companies where task ownership is more likely to be blurred, especially between CS and support, this is especially common. Likewise, if a company culture emulates urgency and firefighting, the more urgency CSMs place on every interaction. But what if it happens twice in one day, or more?

Sales Hiring 98

Sales Hiring Headcount Scale Customer Success 98

SaaStr

FEBRUARY 22, 2019

But I would also especially in Europe if we are all trying to build world-class companies that are meant to compete in the global market then I think we need to find the best talent available not only in our local ecosystems which is challenging in some countries more than others. So we tried to recruit people from abroad.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

Sales Hacker

JUNE 23, 2021

how companies can capture revenue through inbound and outbound sales development. Topics include: AI for sales. Content and company culture. Why we love it: Gong Labs analyzes sales conversations and deals using AI, which means their research team can show you exactly how to see results. How to combat objections.

Sales 107

Sales Technical Review Outbound Sales Team Interviewing 107

BetterCloud

DECEMBER 2, 2024

Best of all, enterprise customers of BetterCloud enjoy the convenience of the Contract Concierge team ( with the help of AI! ). Challenge 5: Making uniformed software choices When it comes to software utilization, how do you know your company is making the best decision for its own unique needs?

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

Buffer Resources

SEPTEMBER 12, 2023

“As the market gets more and more flooded with automation and AI tools , authenticity, real human interaction is what people want to see more of,” says Hanna Larsson , Founder at Huntrs. According to LinkedIn data , socially engaged companies are 57 percent more likely to see increased sales leads. Increased sales.

Branding 127

Branding Social Media Company Culture Engagement 127

Unbounce

OCTOBER 15, 2024

Recommended reading: How this marketing agency uses AI to 10x their conversion rates What makes agency lead generation different from other business types? With Unbounce, you can use our AI copywriting tool, Smart Copy , to help as well. Produce high-quality content : Create in-depth, well-researched pieces that provide real value.

Strategy 98

Strategy AI Search Marketing Social Media 98

Totango

JANUARY 14, 2020

To create a company culture that champions customer success, you have to consider the organizational structure and how CS teams interact with others. With help from an intelligent AI chatbot , departments such as marketing or sales can access this data quickly and easily. Thinking Critically About Customer Success Roles.

Customer Success 64

Customer Success Enterprise B2B Company Culture 64

SaaStr

APRIL 9, 2019

Mallun Yen : And, what about new technologies like AI facial recognition, all that, do you[crosstalk 00:29:40]? During the meeting time, if I talk too much, maybe too fast, based on your face detection, I say, “Please, slow down” All those AI technologies will make our meeting experience better and better.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

OPEXEngine

MARCH 9, 2021

These include Company Culture, Business Model, Value Proposition, Partner Relationships, and Sales Strategy. Company Culture. Jay knew his first task would be to reset the company culture. Jay mentions that more than 60% of Zenefits’ customer’s self-support through tools augmented by AI/ML.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

User Pilot

JULY 21, 2024

It offers valuable insights into company culture, leadership, and growth strategies The Intuitive Customer Podcast : Hosted by Colin Shaw, a renowned customer experience expert, and Prof. ChurnZero uses AI and machine learning to predict which customers are most likely to churn.

Retention 52

Retention Management Sales Recruiting Scale 52

User Pilot

JULY 28, 2024

It offers valuable insights into company culture, leadership, and growth strategies The Intuitive Customer Podcast : Hosted by Colin Shaw, a renowned customer experience expert, and Prof. ChurnZero uses AI and machine learning to predict which customers are most likely to churn.

Retention 52

Retention Management Scale Software Review 52

User Pilot

JULY 11, 2024

It offers valuable insights into company culture, leadership, and growth strategies The Intuitive Customer Podcast : Hosted by Colin Shaw, a renowned customer experience expert, and Prof. ChurnZero uses AI and machine learning to predict which customers are most likely to churn.

Retention 52

Retention Management Scale Data Analysis 52

User Pilot

JULY 20, 2024

It offers valuable insights into company culture, leadership, and growth strategies The Intuitive Customer Podcast : Hosted by Colin Shaw, a renowned customer experience expert, and Prof. ChurnZero uses AI and machine learning to predict which customers are most likely to churn.

Retention 52

Retention Management Scale Data Analysis 52

SmartKarrot

MAY 19, 2023

Company culture maintenance: Maintaining a strong company culture becomes challenging when team members are dispersed remotely, hindering relationship-building and rapport among colleagues. Moreover, conversation AI aids marketing teams in efficiently collecting and analyzing customer feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SmartKarrot

MAY 19, 2023

Company culture maintenance: Maintaining a strong company culture becomes challenging when team members are dispersed remotely, hindering relationship-building and rapport among colleagues. Moreover, conversation AI aids marketing teams in efficiently collecting and analyzing customer feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SaaStr

MAY 16, 2024

They dive into the nuances of topics like: Evolving dynamics of remote work The most effective marketing channels of 2024 Owned assets vs. “walled gardens” The practical realities vs. the hype around AI As everyone here at SaaStr knows, Jason sold his first company, Echosign, for $400M. AI is the fastest-growing category at Zapier.

Sales Recruiting 292

Sales Recruiting AI Search B2B Sales Hiring 292

SmartKarrot

DECEMBER 18, 2020

Features like chatbot are hitting the marketplace quite effectively and companies are adapting fast to this new way of customer interaction. With the advanced AI and machine learning capabilities, the frequent queries of the customers can be handled quite effectively. 9 Customer service as a company culture.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

Features like chatbot are hitting the marketplace quite effectively and companies are adapting fast to this new way of customer interaction. With the advanced AI and machine learning capabilities, the frequent queries of the customers can be handled quite effectively. 9 Customer service as a company culture.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SaaStr

OCTOBER 13, 2023

Profitability was always just ahead of them, so they decided to automate this line item and use AI to do it. Most companies automate support using natural language processing to guess what the customer is asking and then send them helpful articles in the hope that it’s self-service.

Outsourcing Services 293

Outsourcing Services Sales Hiring Scale SaaS 293

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. AI is driving the next wave of requirements.

Technical Advisors 227

Technical Advisors Scale Sales Hiring Sales Recruiting 227

SaaStr

NOVEMBER 28, 2019

And then the value proposition changes because it’s not about regulatory and compliance, it’s all about now is AI and machine learning and analytics and so on. That’s why we talk about an attorney at the company as well. And so we had to do the same thing in other verticals and that took a lot longer.

Sales Hiring 190

Sales Hiring Scale Sales Recruiting Government 190

Buffer Resources

APRIL 4, 2024

From jumping on meme bandwagons to pulling back the curtain on company culture, TikTok offers endless opportunities for creative expression. But for B2B companies, the idea of getting playful on social media can be daunting. After all, there's a fine line between being relatable and compromising your brand's integrity.

B2B 116

B2B Social Media Entertainment Company Culture 116

Buffer Resources

SEPTEMBER 11, 2023

💡 Work smarter, not harder: Use Buffer to schedule your LinkedIn ideas to go out at the best times for maximum engagement, gather all your post ideas in one place, and use our AI tool to help you write content. Regularly update your page with news, achievements, and insights about your company. Showcase your company culture.

Sales Recruiting 141

Sales Recruiting Sales Hiring Scale Social Media 141

Totango

JANUARY 1, 2019

Customer obsession is a company wide decision that is necessary for a company culture that influences and projects onto everything the company does. The two biggest tech trends right now are 1) AI for data and 2) conversational user interfaces (like Alexa) that allow humans to interact with data in a conversational way.

AI 57

AI Company Culture Trends Market Research 57

ProfitWell

APRIL 29, 2019

According to her, one of the keys to sustainable growth is keeping consistent with your hiring practices and not letting company culture get lost in the shuffle. The SalesLoft gang plans to use the money to make software improvements, specifically investing in their ecosystem API, AI-powered sales coach, and mobile app.

Scale 45

Scale Sales Hiring Mobile AI 45

Buffer Resources

SEPTEMBER 11, 2023

💡 Work smarter, not harder: Use Buffer to schedule your LinkedIn ideas to go out at the best times for maximum engagement, gather all your post ideas in one place, and use our AI tool to help you write content. Regularly update your page with news, achievements, and insights about your company. Showcase your company culture.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Sales Hacker

APRIL 29, 2019

He discusses how Wayfair transforms spaces to mimic company culture. Using the most comprehensive data on successful sales interactions, Showpad fuels AI to discover, replicate, and automate what works for top performers. This week on the Sales Hacker podcast, we speak with Travis Huff, Director of B2B Sales at Wayfair.

Scale 56

Scale Sales B2B Sales Enablement 56

OpenView Labs

DECEMBER 21, 2020

“My predictions for 2021 trends: Companies continue to become more and more data-savvy due to better tools, clearer understanding of how to do it, and more of the world interacting digitally. It minimizes friction at the point of sale to enhance the customer experience. Consumerization of enterprise software continues.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

AUGUST 22, 2020

Five people in the digital team were looking at blockchain projects and three people on that digital team were looking for long term AI transformation. At the exact same time, that company hadn’t moved basic applications to the cloud. Aaron Levie: Everybody had their digital team. Aaron Levie: Exactly.

Sales Recruiting 210

Sales Recruiting Cloud CTO Hire Sales Hiring 210

SaaStr

MAY 24, 2019

For example, I’ve forgot the company name but there was a pretty big founding over AI, enterprise AI orientive company. But that said, there’s some very interesting businesses, especially when they start overlapping with new technologies.

Sales Hiring 154

Sales Hiring Scale SMB Sales Recruiting 154

SaaStr

MARCH 10, 2025

The Early Days: Selling a Category That Didnt Exist Glean was founded in 2019 by Arvin Jain, a former Google search engineer, to create the category of workplace AI. Customer Champions: Customers like Matt Mangia, an AI Builder Champion, began answering questions and sharing use cases, creating a self-sustaining community.

Scale 185

Scale Sales Hiring Technical Advisors Customer Success 185

SaaStr

OCTOBER 25, 2019

I was the 12th employee of a test prep company that grew to close to 200 employees by the time I left, joined Twitter when they were really starting to build out the sales organization in early 2011, as the first sales manager hired, and after being there for over six years, I really missed the building stage of the company.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

How To Buy Saas

MARCH 2, 2025

Some tools also incorporate AI or forecasting which can be a bonus for planning. If improving company culture or engagement is a goal for your HR team, consider tools that incorporate these elements. Check that the SaaS tool can generate the reports you need (P&L statements, balance sheets, cash flow, budget vs actual, etc.)

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52

Sales Hacker

JANUARY 13, 2025

The focus shifts to creating a cohesive organization with second-line leaders who can sustain and adapt the companys culture. Create – launched AI Templates to make building even more accessible. Create is AI text to app, allowing you to turn your words into sites, prototypes, and AI tools.

Scale 109

Scale Sales Hiring Artificial Intelligence SMB 109