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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

Change needs to happen at every level – from the overarching company culture to the everyday processes. More often than not, they’ll just cancel their subscription or stop buying your products, before turning to a competitor who can better satisfy their needs. The trick, Nate believes, lies not in radical, overnight changes.

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The 18 Outstanding Speakers at SaaStock LatAm 2019

SaaStock

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. Talk: Panel on Best Practices of Hiring for Culture Creation.

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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

And whether they want to know more about security or scalability or automation or AI, the customers are really demanding that the vendors are coming to market with answers to these questions. Eyal Manor : So we spoke about security, but one of the biggest trend we alluded to was the emergence of new AI services.

Cloud 173
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8 SaaS spend challenges BetterCloud can solve for you

BetterCloud

As a system of record, BetterCloud showcases all important details and software-related contracts, subscriptions, and credit card purchases in one easy-to-navigate dashboard. Best of all, enterprise customers of BetterCloud enjoy the convenience of the Contract Concierge team ( with the help of AI! ).

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Best Resources for Retention Managers

User Pilot

Baremetrics Blog : Baremetrics, a subscription analytics platform, offers a blog with insightful articles on SaaS metrics, churn analysis , and growth strategies. Their content is data-driven and provides actionable insights for SaaS companies looking to understand and improve their retention rates.

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Retention Manager Salary [+ Resources to Advance]

User Pilot

Baremetrics Blog : Baremetrics, a subscription analytics platform, offers a blog with insightful articles on SaaS metrics, churn analysis , and growth strategies. Their content is data-driven and provides actionable insights for SaaS companies looking to understand and improve their retention rates.

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Retention Manager Career Path

User Pilot

Baremetrics Blog : Baremetrics, a subscription analytics platform, offers a blog with insightful articles on SaaS metrics, churn analysis , and growth strategies. Their content is data-driven and provides actionable insights for SaaS companies looking to understand and improve their retention rates.