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IBM’s $7B Bet on Vertical AI and What It Means for SaaS Founders. What’s emerging is a new paradigm: Vertical AI, where foundation models are specialized for specific industries and use cases. The WatsonX Platform Deep Dive What’s Actually Different Here WatsonX isn’t just another AI platform.
Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.
A self-reinforcing flywheel where successful customers: Get promoted Tell their network Become champions Drive organic growth 3. The Education Ecosystem Attentive University Platform certification program “Texts We Love” showcase Industry-standard guides (e.g., Black Friday playbook) 3.
Joselyn Goldfein , Managing Director at Zeta Venture Partners, which invests in AI and data infrastructure-focused startups from inception through seed stage And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay!! What VCs Are Funding in AI Today The AI funding landscape has evolved rapidly in 2023-2024.
Subscribe now The Year of “Enterprise AI” One of the biggest challenges facing AI systems in enterprises today is the “last mile” problem: how do you make AI both reliable and accurate for specific enterprise use cases? This is what I’m calling “Enterprise AI.”
At Payrix from Worldpay, we have an internal team of risk management experts dedicated to helping software companies, like yours, manage payment processing, fraud prevention, and compliance. Explore risk and compliance advice for platforms. compliance. compliance. Here’s what they want to know.
This partnership is driven by one goal: to help organizations tackle AIcompliance and governance with ease. “AI is changing the way businesses operate, and as organizations adopt these technologies, ensuring strong compliance and governance is more critical than ever. . ” Guy Horovitz, COO, Scytale.
When you think about AI, whats the first thing that comes to mind? With 72% of businesses globally already integrating AI in some form, its no wonder so many are scrambling to get a handle on the risks that come with it. In the spotlight today are two key players in AI risk management – NIST AI RMF and ISO 42001.
The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs.
Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. Compliance : The cost of GDPR compliance has totaled around $9B globally since its introduction. AI-Powered Tools: AI-related purchases in Q1: Made up 41% of new investments in Q1. weakest link.
Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly. Moreover, Rocketlane helps you automate repetitive tasks and identify patterns across multiple projects to drive your execution strategy. appeared first on SaaStr.
Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Time will tell if they can execute!
May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai
Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. Plus, these teams face longer sales cycles and need things like SOC 2 compliance.
By BluLogix Team How AI is Transforming Billing Billing has long been a complex and manual process, prone to errors, inefficiencies, and revenue leakage. AI is addressing these inefficiencies, transforming billing into a data-driven, automated, and predictive process.
Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey.
This is called shadow IT and its a constant battle, but theres a new, more sophisticated invader on the scene: Artificial Intelligence (AI). AI is no longer a futuristic fantasy. While the potential benefits are undeniable, this rapid, often uncontrolled adoption of AI introduces significant challenges for IT.
In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. For CS, you’re likely building relationships, guiding strategy, and driving product strategy, which is a different motion from technical support. Computers disrupted all of that and changed the way people worked.
From sophisticated phishing schemes to exploiting zero-day vulnerabilities , malicious actors now use AI tools to mimic human behavior, making attacks more convincing than ever. Proactive Strategies to Prevent Data Breaches The key lesson from 2024 is clear: prevention is better than cure. Thats where Scytale makes all the difference.
In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. However, this growth actually comes with challenges, particularly around compliance with content regulations. Jesse Paliotto (05:22) Yeah, that’s interesting.
Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.
The merchant underwriting process helps reduce fraud (including chargeback volume), ensures compliance with regulations, and protects financial stability in the payment processing space. Key steps include application review, risk assessment, credit checks, and compliance verification. Learn More What is Merchant Account Underwriting?
AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Example 2: Compliance and security norms change when you go to other geos. At the highest levels, competition is about product strategy and brand.
A new and urgent matter to address is AI applications, especially as they relate to a potential AI tax embedded in software renewals and the proliferation of shadow AI. This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. Always be looking for ways to improve.
Even if your own security posture is rock solid, your compliance and GRC efforts can still fall apart if your vendors dont hold up their end of the bargain. Use security questionnaires to assess a vendors security and compliance postureespecially post-selection or for existing vendors. Managing internal security is hard enough.
To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy. This comprehensive playbook ties together the key strategies and industry trends driving success in 2025, offering actionable insights for scalable, profitable growth.
This shift is driven by customer expectations, technological advancements, and the need for more flexible monetization strategies. How to Implement Usage-Based Pricing Successfully Leverage AI & Data Analytics for real-time consumption tracking. Automate Billing & Invoicing to prevent revenue loss.
Onboarding gamification is a strategy that uses game design elements, like points, badges, or progress bars, to motivate users to take action during the onboarding process. This strategy is particularly useful when a user needs to master multiple features over time or complete multiple processes. What is onboarding gamification?
I spend a lot of time researching software trends in vertical software, compliance, and AI. Prior to McKinsey, she developed the strategy for Salesforce Venture’s $50M impact fund, served as an Economic Advisor in the Office of the Prime Minister of Cabo Verde, and started as an investment banker at Goldman Sachs.
Without a clear strategy and a system in place, your organization can quickly become a victim of SaaS sprawl – a chaotic landscape of redundant subscriptions, hidden costs, and potential security risks. Security: Security posture, compliance risks, and potential vulnerabilities. This is the reality for many organizations today.
It’s a defensible strategy to create differentiation when you and that partner build out specific integrations. Pick your strategies, invest in them, and start tiering. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat.
In this article, we’ll discuss what SaaS companies looking to become payment facilitators need to know about risk management strategies. PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks.
This years survey of about 600 IT professionals reveals the latest challenges of managing SaaS at scale, particularly as AI causes a ripple effect as we step into SaaS 2.0. 60% of IT teams have too much manual work Too much manual work prevents IT from doing strategic projects, like adopting AI. Heres an excerpt from the report.
Regulatory Compliance is Tough – But so is GenAI Although regulatory compliance can be straightforward with the right tools , for many organizations, navigating a labyrinth of complex regulations can be daunting. So, why is regulatory compliance so challenging? Understanding GenAI What is Generative AI?
A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?
Businesses following the right strategies are experiencing a growth boom. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. Revenue growth management (RGM) is a business strategy centred around maximizing revenue, and driving sustainable profitability.
5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Just got into a rhythm, and lazy about bringing up what I felt was wrong even if never mentioned” — Casey Wahl, Attuned Ai. isn’t enough in the enterprise.
But how would modern-day Don Draper feel in a world where AI marketing tools are helping businesses create whole marketing campaigns—something that required a marketing agency not too long ago? In this episode, you’ll get answers to big questions like: What are the benefits to agencies embracing AI? How would he adapt?
To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?
Predictive analytics is one such strategy, unlocking powerful insights into customer intent and redefining the way organizations approach customer success. For example, if a model flags a risk of churn, the customer success team initiates a targeted engagement strategy. This allows for timely, data-driven interventions.
In fact, research shows that gamification-based strategies can boost user engagement by up to 30%. Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide.
Although the evolving tech landscape can yield unprecedented opportunities, it presents formidable challenges, especially regarding security compliance. Organizations and regulators are now forced to rethink their attitudes towards innovative (albeit risky) solutions to many of the gaps in traditional compliance processes.
To stay competitive, companies must adopt tools and strategies that allow them to innovate with precision and confidence. Technological Advancements: AI and machine learning are enabling more precise usage tracking and predictive analytics. Usage-based pricing represents a seismic shift in how subscription businesses operate.
Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.
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