User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources.

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Totango

MAY 17, 2024

Some believe AI is overhyped. A recent poll taken during the Higher Logic Super Forum SPARK conference in April says 61% of CS professionals sometimes use AI platforms alongside other systems, while 11% always leverage AI in various instances and workflows. But there are proven, compliant ways to drive impact with AI today.

Innovation 101

Innovation AI Underperforming Technical Team Scale 101

Buffer Resources

SEPTEMBER 25, 2023

Ogilvy's Creative Director, David Raichman, called AI “ a force multiplier for creative expression,” and I couldn’t agree more. It is at these times AI steps in, rescuing me from the creative rut. AI content creation tools can help you here, especially when saving time in social media post creation.

Social Media 131

Social Media AI Search AI Artificial Intelligence 131

User Pilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. The first stage of an ideation technique involves gathering ideas from different sources such as feature usage trends, feature requests , customer reviews, user behavior, and competitor analysis.

Underperforming Technical Team 105

Underperforming Technical Team Scale User Experience Interviewing 105

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

User Pilot

NOVEMBER 23, 2023

What is the impact of AI on product management? Malte Scholz: Impacts of AI on Product Management. TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. There’s no data indicating that AI might steal your job. There are two basic kinds of AI models.

AI 105

AI Management Data Analysis Technical Review 105

Intercom, Inc.

SEPTEMBER 9, 2022

AI has been quite overhyped in the past. ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. What’s up? The rise of neural networks.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Still curious which sales trends will be on the rise in 2021? Keep reading for the most important sales trends your revenue organization should keep a close eye on.

Sales Hiring 134

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 134

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

AI 97

AI Revenue Scale ChatGPT 97

Stax

JANUARY 23, 2025

How Merchant Underwriting Works The merchant underwriting process typically follows a few steps carried out by the payment facilitators or acquiring bank to develop an underwriting risk profile. Tools like AI and data analytics enable faster evaluations by analyzing vast amounts of data and identifying patterns.

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 106

SMB Sales Recruiting Branding Sales Hiring 106

User Pilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Userpilot feedback widget. Userpilot heatmap. Typeform Type : Survey tool.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Sales Hacker

NOVEMBER 17, 2020

This gives sales teams a big opportunity to fill that gap and build a long term relationship. According to TOPO’s 2019 Sales Development Benchmark Report , best-in-class SDRs generate $415k in pipeline per rep every month. Many people forget that selling is a team sport, especially where BDRs are concerned.

Engagement 125

Engagement Underperforming Technical Team Machine Learning Artificial Intelligence 125

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Unbounce

JULY 12, 2023

But how would modern-day Don Draper feel in a world where AI marketing tools are helping businesses create whole marketing campaigns—something that required a marketing agency not too long ago? In this episode, you’ll get answers to big questions like: What are the benefits to agencies embracing AI? Oh, hang on. What a show, huh?

ChatGPT 98

ChatGPT AI Merchant Services Underperforming Technical Team 98

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

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Underperforming Technical Team Outsourced Development Development Social Media 107

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. To do so, businesses need to adopt a data-driven mentality , and current trends show that this is clearly the path of the future. 40% had incorrect or outdated contact information.

Scale 127

Scale Technical Review Development Team Review Underperforming Technical Team 127

Totango

MAY 15, 2024

“AI may not replace me, but AI will definitely change the way I work.” As CS grapples with rapidly evolving AI opportunities, executives from top companies gathered to share their hot takes on the advancements that will shape the future of the industry. Experts repeatedly reminded attendees that AI is not the goal.

Customer Success 110

Customer Success Underperforming Technical Team AI Technical Review 110

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. We also have a quick look at Userpilot as a worthy Pendo alternative.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Data analysis : Feed data into ChatGPT to identify patterns and trends.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Keyword research and industry reports are two ways to track market trends and identify arising opportunities. Talk to the developers and engineers.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? Its features include funnel analysis , session recordings, AI-powered predictive analytics , and custom reports. WalkMe’s AI offers recommendations on how to optimize forms and increase completion rates. AI predictive analytics : Uses historical user data to predict their behavior.

Technical Review 105

Technical Review Software Review Systems Review Underperforming Technical Team 105

Unbounce

JUNE 23, 2023

Here’s a question that pretty much every marketer is pondering (and maybe losing some sleep over): What does the future hold for marketing in a world of AI tools ? Through a lively and insight-filled conversation, this episode explores burning questions like: What happens to SEO if search engine results are replaced by AI chatbots ?

AI Search 95

AI Search AI ChatGPT Marketing 95

Neil Patel

JANUARY 18, 2023

Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. Here’s the thing: Trends matter. Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? It happens.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 137

B2B Technical Advisors SaaS Payments Underperforming Technical Team 137

Full Session

DECEMBER 23, 2024

FullSession Capture all user interactions, visualize trends and patterns, analyze user behavior, and optimize your site’s interface, usability, experience and performance with FullSession , our user behavior analytics software. AI-powered insights: Automatically analyze open-ended responses using natural language processing.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Sales Hacker

DECEMBER 20, 2021

Do your teams have the right mindset to provide experience-driven training? By now, you’ve developed a general understanding of both the virtual training landscape and your business’s specific requirements. In such instances, AI investment with the goal of achieving an immediate return is fruitless.

Investment 124

Investment Technical Review Underperforming Technical Team Artificial Intelligence 124

User Pilot

JULY 14, 2024

– Segment for AI-powered data unification and segmentation. It can be helpful when conducting market research and developing a targeted marketing strategy to reach potential customers. By identifying how different segments interact with your product and where they get stuck, you can develop a plan to reduce friction.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

User Pilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Let’s dive right in!

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

JUNE 29, 2024

You should gather product feedback to understand customer needs , influence the product development process, and improve user retention. – Leverage AI to analyze customer feedback in bulk, especially for qualitative insights and user verbatim. Influence the product development process.

AI Search 111

AI Search Underperforming Technical Team Interviewing AI 111

Neil Patel

NOVEMBER 3, 2021

With the growth of artificial intelligence (AI) technology, data labeling has also become integral to marketing. The context is then used to train and develop machine learning algorithms. The more context you provide, the better the AI can learn. There are different types of data labeling, including: image video audio text.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

User Pilot

JUNE 28, 2024

TL;DR Self-service analytics is a business intelligence (BI) approach that empowers users to access, analyze, and interpret data without relying on IT or data teams. Here are some top tools to consider: Userpilot : Best in-app analytics tool for product teams. Let’s get started!

Underperforming Technical Team 104

Underperforming Technical Team SaaS Artificial Intelligence Data Analysis 104