Intercom, Inc.

AUGUST 8, 2019

They oversee all of our tools, including things like Zendesk, but they’re also thinking about how can we make our tooling better and how we can innovate in that space to ultimately start to make our agents’ working lives better. ” I think airlines are a good example of that. Then we have an operations team.

Scale 168

Scale Scaling Engineering Airlines 168

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. Fintech comes from “financial technology” and it’s the application of innovative technology in the financial services industry. Today, you don’t even have to exit the app.

Payments 88

Payments Payment Methods Merchant Services Finance 88

ProfitWell

OCTOBER 1, 2019

Your top subscription news. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. And Zuora's found the subscription usage ticking up more than 300% between 2012 and 2018. Recurly raises $19.5M.

Technical Review 40

Technical Review Sales Recruiting Airlines Payment Features 40

User Pilot

FEBRUARY 21, 2023

TL;DR No-code growth is an innovative method to achieve great product-led growth without having to code. This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Let’s get started.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Intercom, Inc.

NOVEMBER 25, 2021

” Because it might make us more money, like, let’s say, charging a fee for checking our bags on the airline, but it also might have the adverse effect of irritating a lot of customers who may decide to go do business elsewhere. You’re probably in charge of the different payment methods that your company accepts.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

Intercom, Inc.

MARCH 12, 2020

Many view memberships and subscriptions as the model of the future. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines. He ran Scandinavian Airlines, and a passenger is his customer. One way to avoid this slow death? Shep: Yeah.

Airlines 164

Airlines Technical Review Payment Features Subscription 164

SaaStr

JUNE 10, 2020

And we even had CEO’s that use our product that were on vacation that needed to get their families home and they called into the airline, to the hotel and they couldn’t get on the phones. Our suppliers came in, our airlines and hotels came in and started contributing content. All the phones were busy.

Travel 230

Travel Scale Marketing Outsourcing Services 230

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. It’s not just for retail or airlines or telcos. It’s a mobile-first (mobile-only, sometimes) with mostly recurring subscriptions a la Spotify, a la Netflix, and that was something I was very interested in.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Baremetrics

SEPTEMBER 9, 2020

You can dive into their cancellation reasons (using tip #1) to learn exactly why these customers are cancelling so early on in their subscription. Innovate your product (then tell your customers about it) You’ve probably heard the phrase “innovate or die” before. Just ask all the major airlines and credit card companies.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 20, 2019

Every company, whether you are a tech startup, a bank, an airline, a hotel, you name it, a retailer. Jeff Lawson: That basic seed in building those innovations, less their company be disrupted by somebody else. But then number two: the low costs of doing that innovation. Of starting that innovation. Think about it.

Underperforming Technical Team 176

Underperforming Technical Team Development Software New CTO 176

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future.

Sales Recruiting 205

Sales Recruiting Cloud CTO Hire Sales Hiring 205

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. On the Y side – so, we’re a subscription company, like many of our listeners, I’m sure. Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

How To Buy Saas

MARCH 8, 2025

Users realized they had options: there are messaging platforms that offer end-to-end encryption, stricter data policies, larger group capacities, and innovative features beyond what WhatsApp provides. You’ll learn how these apps stack up in terms of security, privacy, features, and user experience.

Software Review 52

Software Review Cloud Technical Review Underperforming Technical Team 52

How To Buy Saas

MARCH 3, 2025

In just the past few years, weve watched Software-as-a-Service evolve at breakneck speed, transforming from a neat cloud-based delivery model into an essential driver of business innovation. With generative AI inside SaaS, you spend less time on grunt work and more time innovating. (C) Subscription? So, whats in store for 2025?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52