OPEXEngine

JUNE 25, 2020

The majority of smaller private SaaS companies were spending far more than they were earning in subscriptions by early 2020, most likely due to the easy availability of investor and other capital – and the pressure to grow at all costs with 3-digit growth rates. And median EBITDA had worsened 3X over the same time period.

Benchmarks 52

Benchmarks SaaS Airlines Travel 52

ProfitWell

MARCH 5, 2020

Plus, GrubHub launches a subscription to get ahead of the competition. Listen wherever you get podcasts: Your top subscription news. We use a lot of market panelists (people who are paid with cash, airline miles , donations to charity, etc.) and Does it have an impact on net retention? Survey says: feedback rules.

Scale 52

Scale Underperforming Technical Team Airlines Payment Features 52

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. For example, financial institutions might provide neobanking for employees to help businesses offer banking to their employees and boost retention.

Payments 88

Payments Payment Methods Merchant Services Finance 88

ProfitWell

APRIL 29, 2020

Especially since subscriptions are all about relationships, you want customers to feel nurtured by your company. Since you’re closely conducting research based on your customers, you’ll grow more attentive to their needs—building trust and strengthening retention. You may also sell merchandise online though, like t-shirts and beanies.

Pricing 52

Pricing Airlines Subscription Payment Features 52

Chart Mogul

SEPTEMBER 15, 2023

Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger. That is SaaS subscription revenue and the corresponding deferred revenue balance. I’m also a board member of Beek , a B2C subscription audiobook company, and I’ve advised many companies across both models.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

MARCH 15, 2023

This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions. Here’s what you can expect from Spekit’s digital adoption capabilities: Spekit allows you to drive retention and assess your users with knowledge checks. Allows basic segmentation and event-based flow triggering.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

FEBRUARY 21, 2023

in order to achieve higher conversion rates, user activation rates – and in the long run – drive retention. This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

User Pilot

NOVEMBER 17, 2022

– User in Airlines/Aviation / Mid-market. And are they really worth the $50,000 price tag most companies will be expected to pay for their yearly Pendo analytics subscription? Retention shows you the percentage of customers who stick around relative to the first time they used your product. ” Extremely flexible.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

SmartKarrot

JUNE 15, 2020

A Twitter poll showed how airlines customers are willing to pay an astounding $19.83 This is what matters most when it comes to customer retention and renewals. These days there are many free as well as subscription monitoring metrics available online. The worst crime ever is to get bots to pretend as humans – it never works.

Social Media 10

Social Media Airlines Software Review Education 10

Baremetrics

SEPTEMBER 9, 2020

That’s why improving your customer retention rate needs to be a top priority for every SaaS business. So, how do you avoid churn and boost your customer retention rate? Acquisition vs. Retention It’s pretty widely accepted that it’s more expensive to acquire new customers than retain existing ones. Try Baremetrics Free.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

Intercom, Inc.

NOVEMBER 25, 2021

Retention over acquisition. Customer retention is the new conversion. ” Because it might make us more money, like, let’s say, charging a fee for checking our bags on the airline, but it also might have the adverse effect of irritating a lot of customers who may decide to go do business elsewhere.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Based in: Boston, MA. Funding to date: $40M. ProfitWell.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Intercom, Inc.

DECEMBER 13, 2018

As opposed to the companies or the products you’ve mentioned, we grow one company at a time, and I think this is what guarantees the adoption and the retention we have today on the market and also the success we’ve seen especially with the Fortune 500 companies. It’s not just for retail or airlines or telcos.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Based in: Boston, MA. Funding to date: $40M. ProfitWell.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

AUGUST 22, 2020

This will be a really strong indicator of retention and recruiting. It’s easy to buy more and it’s easy to have recurring subscriptions. Can the cloud grow when the country doesn’t work, when Boeing’s losing a billion dollars a week or whatever it’s losing, when our airlines are shut down?

Sales Recruiting 205

Sales Recruiting Cloud CTO Hire Sales Hiring 205

Intercom, Inc.

JUNE 3, 2021

It’s very easy to say, “If you give me an extra team, I’m going to tackle churn reasons one through five, and that will increase our gross revenue retention.” On the Y side – so, we’re a subscription company, like many of our listeners, I’m sure. Can I ask, how do you articulate? Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

User Pilot

MAY 7, 2025

By speaking the users language, youll encourage better retention and make them more receptive to region-specific ads, all of which contribute to increased revenue. These features help users get real value, and a premium subscription just feels like a logical next step rather than a forced upgrade. Got high DAUs ? Notions pricing plans.

Payments 66

Payments Payment Solutions Revenue Strategy 66

How To Buy Saas

MARCH 8, 2025

Industries like finance and healthcare have strict regulations about data retention and privacy. Secure enterprise messaging platforms or WhatsApp alternatives with business features (like user management and on-premise hosting) are attractive to companies who need to protect sensitive conversations or meet legal requirements.

Software Review 52

Software Review Cloud Technical Review Underperforming Technical Team 52

How To Buy Saas

MARCH 3, 2025

5⃣ Focus on Recurring Revenue (Subscriptions or Lifetime Deals) Predictable revenue = stable business. Subscription model (SaaS) = Customers pay monthly or yearly (best for long-term growth). Some Micro-SaaS founders start with a lifetime deal to get early traction, then shift to subscriptions for long-term stability.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52