Intercom, Inc.

APRIL 18, 2019

Or an airline at 34. Though he had experience in recruiting, sales and product, marketing was new ground for him. That’s where things like books, speaking at sales kickoffs, and even hiring evangelists internally can help scale some of your content efforts. Or a mail-order record company at 20. “We evangelized that.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

OPEXEngine

JUNE 2, 2021

Golden started his career as a lawyer in a large private law firm, Akin Gump Strauss Hauer & Feld, and then migrated to the industry as a lawyer with American Airlines and then its subsidiary, Sabre, a travel management company, before moving to the finance side at Sabre. “We never put in a hiring freeze,” he said.

Pricing 52

Pricing Metrics Airlines Sales Hiring 52

Sales Hacker

APRIL 22, 2019

This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork. How to hack your hiring process to drive scale. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast. Showpad is the leading sales enablement platform for the modern seller. What You’ll Learn.

Development Team Review 67

Development Team Review Scale Software Review Sales Hiring 67

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. For example, it offers faster access to funds and eliminates the need to use a third-party bank account. Today, you don’t even have to exit the app. Everything is done under one platform.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Software Platform Consulting

NOVEMBER 8, 2023

There’s nothing inherently anti-competitive about figuring out the price elasticity of your customers or enforcing pricing discipline on your sales staff! But RealPage is under scrutiny for its approach to revenue management, which, if you believe the DC lawsuit, makes RealPage look very much like OPEC–that is, a cartel.

Software 59

Software Revenue Management Airlines 59

Intercom, Inc.

JANUARY 9, 2020

We have heard so many stories from hiring managers about graduates out of school not being prepared to work in the workplace. You lose sales you didn’t want to lose. So it’s the hard skills of design. An example is whenever you have some sort of experience problem, it causes frustration.

Sales Recruiting 165

Sales Recruiting User Experience Government Leadership 165

SaaStr

APRIL 11, 2019

” Or, “You are the next generation account management software.” ” And for us, the piece that was missing was that there was a job that existed called the customer success manager. They said, “You are the proactive customer support company.” His name’s Dan Steinman.

Scale 153

Scale Customer Success Artificial Intelligence Sales Recruiting 153

Point Nine Land

APRIL 9, 2021

That being said, there are always exceptions to this rule ;) cargo.one, a marketplace for air freight, is killing it despite operating in an industry with a fairly concentrated supply side (airlines). However, given that sales tend to be founder-led, it’s difficult to get precise data around payback time and CAC. See the section above!

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. I don’t know anything about sales.

Sales Hiring 290

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 290

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

FEBRUARY 28, 2023

Generating product-led growth without code also means you don’t need to hire programmers to implement these tactics – which further reduces your operational costs. The sales team was very responsive throughout the pre-sales process. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

FEBRUARY 21, 2023

Generating product-led growth without code also means you don’t need to hire programmers to implement these tactics – which further reduces your operational costs. The sales team was very responsive throughout the pre-sales process. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

SaaStr

JULY 11, 2019

Some of these sales reps want more than a $100,000 a year, don’t they? What we do is, really, we provide an easy-to-use software that any company can use to take support calls, sales calls, and basically contact with the customer. We want to pick up the phone and call the airline, call Uber asking for our food.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 241

Travel Scale Marketing Outsourcing Services 241

SmartKarrot

JANUARY 20, 2022

It helps hotels improve direct sales by eliminating the interference of hotel booking aggregators who take a cut as affiliate fees. Duffel accomplishes this by allowing online travel agencies (OTAs) to use an API to connect directly to airlines’ reservations systems. Refract allows sales managers to access this information.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

Upscope

MAY 24, 2019

7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? The KONE CX program was expanded to the entire company not just one section, they expanded it to R&D, sales, marketing and finance. Listen, hire, engineer.

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sales enablement is easy.

Subscription 117

Subscription Payment Features Scale Underperforming Technical Team 117

Intercom, Inc.

DECEMBER 13, 2018

When I started, for example, and as I was building the sales team, I did not realize you could not ask the same sales people to qualify the leads, to close the leads and to deploy the companies. It’s not just for retail or airlines or telcos. We have a lot of people to hire. That’s one of the mistakes we made.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

SEPTEMBER 10, 2020

As for Latané, before 6sense she was CMO and sales leader at Appirio where she drove 5X more effective field marketing programs and an increase in inbound leads by 300%. What does the preparation process look like pre-sales kick off week? If that was not enough, Latané is also on the Advisory Boards of both Mediafly and Atrium.

Scale 221

Scale Sales Hiring Software Review Technical Review 221

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Sales Hacker

MARCH 16, 2020

This week on the Sales Hacker podcast, we speak with Luigi Mallardo , Chief Revenue Officer at Woffu. Luigi is a long-time CRO and sales leader in the European community, and he’s also the chairman of the Barcelona Revenue Collective. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker podcast.

Revenue 91

Revenue Scale Sales Hiring Subscription 91

Sales Hacker

JUNE 12, 2018

”Tito, how do I go about building a sales team (especially the sales development function) from scratch?” ” It usually comes from founders, or the first sales hire at a company. 1) Training SDRs as if they were Account Executives. 2) Hiring junior SDRs and giving them full freedom.

Scale 98

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 98

SaaStr

AUGUST 22, 2020

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? I need like sales, procurement, collaboration. Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. And then obviously, I think there’ll be more remote hiring in this environment. Jason Lemkin: Yeah.

Sales Recruiting 213

Sales Recruiting Cloud CTO Hire Sales Hiring 213

Intercom, Inc.

JUNE 3, 2021

To start at the zoomed-out level, the different levers that you can have, any business can have, start with, of course, hiring more people and building more teams. If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SaaStr

AUGUST 15, 2019

But just going around hiring folks and like, going ballistic probably won’t build you a very good sustainable company. And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered.

Scale 113

Scale Payment Methods Scaling SaaS Payments 113

SaaStr

AUGUST 15, 2019

But just going around hiring folks and like, going ballistic probably won’t build you a very good sustainable company. And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered.

Scale 113

Scale Payment Methods Scaling SaaS Payments 113

Buffer Resources

NOVEMBER 7, 2024

Knowing who they are hiring and which teams they are expanding will give you an idea of what steps they’re about to take, both product- and marketing-wise. Are they about to hire their first sales rep or content marketer? Sales If applicable, it’s also important to analyze your competitors’ sales strategy.

Social Media 120

Social Media Underperforming Technical Team Technical Review Sales Hiring 120

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. And that’s the job that Evernote was hired to do. We also challenged the sacred cow, the assumption at the time, that the website was cannibalizing store sales, in the bricks.

Scale 276

Scale Sales Hiring Pricing Sales Recruiting 276

How To Buy Saas

MARCH 3, 2025

Monday.coms AI project management suggests updates, writes summaries, and even predicts roadblocks. Salesforces Einstein AI can auto-generate sales pitches, emails, and customer insights in real-time. AI-driven sales tools score leads automatically , so your team focuses on the hottest prospects. And the best part?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52