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What if Every SaaS App Spoke English?

Tom Tunguz

Zendesk AI automates customer support. Then draft an email to each prospect using data from their customer support tickets & save them in my drafts folder. That’s a level of automation rarely seen within the enterprise without custom coding. In the last month, Hubspot launched ChatSpot.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers. What proportion goes to adding value by working on software that benefits customers and users?

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Top 7 SSO Providers You Must Consider in 2021

Frontegg

Founded in 2013, Auth0 is now seen as a trusted and dependable authentication solution, especially by SaaS application developers. The platform is great for enterprise, as it supports integrations with dozens of apps, protocols, and platforms with pre-build provisioners and adapters. 1500 minimum. #2 2 – Auth0.

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What Are Network Effects and How to Use Them For SaaS Growth

User Pilot

Other negative network effects are reduced usability because of congestion and strain on infrastructure and customer support. As more applications are integrated into the Zapier platform, its usefulness and value increase. However, this can make companies complacent and hinder innovation.

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Top 10 Passwordless Vendors You Need to Consider in 2021

Frontegg

This US-based company goes with the slogan – “ Authentication your customers will MF(A)’n love ”. Jokes aside, Trusona is allowing SaaS application developers to reduce customer support costs by deploying a self-service MFA solution. What else do you need?

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

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New ARR and CAC in Price-Ramped vs. Auto-Expanding Deals

Kellblog

It’s about the value received by the customer and the ramped shape of the payments perfectly reflects the ramped shape of the value received. The ramped shape of the curve is not about financing at all.