Intercom on Product: Rise of the “keyboard-first” generation
Intercom, Inc.
SEPTEMBER 5, 2019
There’s actually another one, now that I think about it: Quill , which is a really fast version of Slack, really excellent messaging for teams. Then on the other side, you have this ridiculous upfront configuration cost which is: ”Welcome to ‘thing’ management. And it could auto-populate as you start typing it out.
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