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Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. SSM executes the commands using an on-instance daemon agent called AWS SSM Agent.

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How Generative AI Will Turn Traditional SaaS Models On Their Head with AWS VP of Generative Builders Adam Seligman

SaaStr

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. There are a whole crop of coding assistants popping up that can write code and configure infrastructure like Github Copilot and AWS’ Code Whisperer. What does that mean? Your SDRs, what do they do?

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AWS releases Wickr, its encrypted messaging service for enterprises

IT World

Just days after announcing the close of its consumer-oriented Wickr Me encrypted messaging service, Amazon Web Services (AWS), at its annual re:Invent conference on Monday, said that it was making the enterprise version of the app generally available. To read this article in full, please click here

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How our infrastructure scales alongside our customers

Intercom, Inc.

We work exclusively with AWS as our cloud services provider and currently provide data hosting offerings in three different global regions – US, EU, and Australia – each architected across multiple availability zones for high availability. Our tooling allows for high availability. Search is an indispensable part of Intercom.

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A Look Back at Q1 '24 Public Cloud Software Earnings

Clouded Judgement

It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). Q1 Top Performers If you don’t have time to read the rest of this article, here are the companies who I believe really stood out (from a financial perspective).

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MacStadium’s VMWare virtualization replacement now available at AWS

IT World

Reflecting the growing popularity of the Mac platform , Mac cloud and SaaS provider MacStadium's Orka Platform is now available to purchase at the AWS Marketplace, a move that brings Orka to Amazon EC2 Mac instances. To read this article in full, please click here

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AWS outage hit collaboration vendors, highlights risk of cloud-based tools

IT World

Asana, Smartsheet, Trello, and Slack — all of which host their services on the AWS cloud — reported problems following the AWS outage. To read this article in full, please click here

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