SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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IT World

MARCH 14, 2023

ChatGPT creator OpenAI announced the new large language model in a blog post, saying it will have better features than its predecessor, GPT-3.5 Word of GPT-4 first leaked last week when Andreas Braun, CTO of Microsoft Germany, let slip that it would be launched this week. To read this article in full, please click here

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SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Kathleen Ting studied at Cornell University before joining the financial service provider BlackRock in New York as Global Consulting Relations Analyst. Jessie Lam. Kathleen Ting. Kandy Yeung. Anita Varshney.

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Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

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Buffer Resources

JANUARY 30, 2023

Then he became CTO at Bezos Academy, a non-profit organization founded by Jeff Bezos. This allowed him to treat social media writing more like article writing, where he could sit down weekly or even monthly, spend a few hours writing, and then not think about social media for awhile. I use the Calendar view, and create a new post.

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The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article.

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IT World

JANUARY 27, 2023

After Apple introduced its amazing M2 Mac mini , I caught up with one of the world’s biggest Mac mini customers, MacStadium , for some insights into how the company views the new systems. I’ve never been more optimistic for the Mac platform,” said Chris Chapman, MacStadium's CTO. To read this article in full, please click here

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Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Who doesn’t love a good combo of ham, egg and cheese?

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Scytale

MARCH 12, 2025

In this article, we highlight the top 10 tech startup founders in the UK for 2025 (who you should be following if you arent already!), a next-generation AI-driven autonomous driving system that adapts to new environments through data-driven learning. As co-founder and CEO of Wayve , he is transforming transportation with AV2.0,

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OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

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Frontegg

DECEMBER 14, 2021

You can also find his detailed articles and guide on his blog – AddyOsmani.com. #4 In his personal blog Overreacted, he shares his experience, new trends and features, and explains complicated programming tasks. Ali is also the co-host of the Ladybug Podcast , with new episodes every Monday. #19 4 Dan Abramov.

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IT World

OCTOBER 7, 2022

So I reached out to MacStadium ’s Senior Vice President and CTO, Chris Chapman, to learn more about the company's thinking and stratehgy. Like AWS, MacStadium has offered M1 Mac minis-as-a-service for a while; what’s new is the introduction of virtual desktops, which you can work on remotely. MacStadium introduces Orka Workspace.

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Sales Hacker

MAY 5, 2021

Here are just a few topics that our RevOps leaders talk about in Linkedin posts, articles and podcasts: Revenue acceleration plans. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems.

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Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Hunter Walk has a great article about this that I kind of took this idea from.

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Intercom, Inc.

NOVEMBER 24, 2020

This is the third in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve. Jumping into customer conversations also helps everyone on the team to do their job better because they can understand our customers, their problems, and their questions.”.

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Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Yosem Reichert-Sweet, CTO, Unbounce. I’ve always appreciated how Microsoft’s Purna Virji put it in an article for MarTech Today: In one way, this is actually the future returning to the past.

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Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. First, legacy businesses often face cultural barriers and resistance to change when it comes to implementing new technologies and practices.

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Valuize Consulting

OCTOBER 7, 2021

In this article, we introduce a new Customer Success metric to help you effectively measure the impact of your CS organization, definitively prove the ROI of Customer Success and garner eager investment from your CFO. NDR Efficiency: The New Customer Success Economics. These costs can be monetized or considered investments.

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User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Come up with product and new feature ideas.

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Point Nine Land

MAY 19, 2023

A few years ago, Louis wrote an excellent article titled Routes to Defensibility for your AI Startup. Here’s how Morten Primdahl, co-founder & former CTO of Zendesk, put it in a recent conversation: “For someone like me who prefers to build business logic, using GPT is no more of a moat than using MySQL is.

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Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. New year, new job.

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Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. Read the full article on Superhuman's product market fit engine 2. Create a new category.

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Sales Hacker

NOVEMBER 16, 2023

Examples: CTO, COO, CFO. Updating Deal Reviews and Forecasting : Ensure that in-flight deals and opportunities are interrogated against the new findings and that deals, where key milestones are missing, are reduced in your forecast. Executive Approver: For big-ticket items, you’ll need a thumbs-up from someone at the top.

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Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. SaaS Community Marketing: 11 stories from software companies. We have received over 2.6k

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Baremetrics

DECEMBER 7, 2023

of my original post published on Baremetrics , converted and updated to a series of articles. After reading each post, you should be able to add your own comments and forward the article to your Accountant or Director of Ops for implementation. What’s their new CAC Payback Time? New Gross Margins? This is a v2.0

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Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. The stingy gatekeeper won’t let me talk to the CTO.

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Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. Forbes had a great article last summer. Simmone welcome to the show.

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SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Here are 10 lessons we extracted from them. Sebastian Lambert, picked this key lesson from Kieran Flanagan.

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Upscope

NOVEMBER 5, 2019

I asked Joe, our CTO, to cover how the Intercom API integration with our app is done using Ruby. Related : Learn more about Intercom including Intercom hacks in these articles. Below you'll see the Rails job that: Creates a new user or updates an existing user in Intercom.

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SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You know, earlier today we talked about creating a new category. Welcome Eric.

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BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. In 2016, Walt Mossberg wrote an article for The Verge in which he argued that Slack beats email, but still needs to get better. “At We’ve also written about how each new application introduces an endless number of security risks.

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OpenView Labs

MARCH 17, 2020

Mixmax isn’t the only company that tries to talk new employees out of staying. Zappos famously pays new employees to leave after the first month. You’re going to want this new executive to be around for a long time—hiring mistakes are costly. “Learning” is the new “expertise.”

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Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Sachin is a seasoned PLG expert who is constantly developing new product strategies. He is consistently publishing new articles and insights on his website. #10

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Chart Mogul

JULY 1, 2020

In this article I’m going to show you: why you should conduct customer interviews; when the best time to conduct customer interviews is; how to do it the right way. Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers.

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Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. It really lended itself to being this new category, this post signature type of contract product. And talking about folks, about contract management software, we’re like, it’s not a new category. Major challenges facing a new CEO [19:40]. Show Agenda and Timestamps.

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Outseta

OCTOBER 15, 2018

By Geoff Roberts Last year Clement Vouillon of Point Nine Capital wrote an article entitled The Rise of the Non “VC compatible” SaaS Companies. Fast forward 18 months, and the article looks downright prophetic. Perhaps worse yet, long tenured employees of the company began leaving, saying the new focus on growth “didn’t feel Wistia.”

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SaaStr

FEBRUARY 5, 2025

The AI agents pull from multiple sources: help center articles, customer order information, macros (predefined response templates), and integration with platforms like Shopify, Recharge, and Loop. What Makes It Work The success of Gorgias’ AI agents relies on several key components: First, there’s the data foundation.

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