SaaStr

OCTOBER 18, 2023

Datadog CMO Alex Rosemblat took the stage at SaaStr Annual 2023 to share how marketing teams can get more deals done with less budget. At the same time, they got more than 20% more marketing-qualified leads for their sales team. In the pre-2023 column, the team produces 1,000 qualified leads per month. The good news?

Sales Hiring 242

Sales Hiring Underperforming Technical Team Engineering Sales 242

SaaStr

OCTOBER 30, 2021

I considered the four companies and chose Gorgias based on my experience with their team during the interview process. When I first joined the Gorgias team, there were two founders, two engineers, and myself as the first non-technical hire. Additionally, a high close rate means you are able to run your team with greater efficiency.

Scale 262

Scale Sales Hiring Sales SMB 262

SaaStr

NOVEMBER 7, 2023

The good news is you have a big backlog, and the bad news is you have a big backlog. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. All these developers will have agents to help them write faster and faster. What’s the data model?

Generative AI 249

Generative AI AWS Artificial Intelligence AI 249

Totango

MAY 2, 2022

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not thinking of customer success as a team sport. . Operationalizing Your Teams is Essential. The Customer Journey is Collaborative .

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Underperforming Technical Team Customer Success Finance Enterprise 109

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sometimes you just don’t have time to read an entire article. Investing in the tools your team needs to get the job done isn’t enough. Short on time?

Sales Hiring 132

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 132

Casey Accidental

MAY 27, 2021

Every engineer, designer and product manager on the team should be involved in defining the problem and the solution. However, once you add enough of these “best practices” up, it reads kind of like those articles talking about the morning habits of the most successful people in the world. Every key result should be outcome based.

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Underperforming Technical Team Payment Solutions Payment Services Payments 145

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Launched in 2005 in New York and Guangzhou, Gizwits has become the largest IoT development platform in China, as well as its first PaaS and SaaS platform. Founders : Max Armbruster. Founded : 2014.

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SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Sales Hacker

JANUARY 14, 2022

The reality for many organizations is—top performers thrive and the rest of the team is left behind. of sales teams hit their goals. So what if sales leaders could figure out the recipe for their top sellers’ success and then build an entire team of high performers? You can’t fix (or ignore) one without impacting the other.

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Underperforming Technical Team Sales Enablement Construction Forecasting 108

Sales Hacker

DECEMBER 4, 2020

A sales dashboard gives your team a fast and efficient way to see all the data that is most important to doing their job effectively. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. Your dashboard should consist of KPIs or metrics that define success for you and your team.

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Underperforming Technical Team Data Sales Metrics 131

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. For me, that was a bad habit.

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Underperforming Technical Team Advertising Technology Social Media 223

Neil Patel

OCTOBER 27, 2020

Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. Everything from a site builder, perhaps using a website template to web design and using social media to develop your new business website. But that’s not fair.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

Intercom, Inc.

JUNE 23, 2020

Once every decade or two, developments in technology trigger monumental changes in an industry. The Conversational Support Funnel has three layers: Proactive Support with messaging to answer customer questions in the product experience, reducing the number of queries reaching the support team.

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Customer Support Scale Underperforming Technical Team Scaling 245

Neil Patel

JANUARY 11, 2021

In this article, I’m going to discuss the exact steps to start a business. Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. What you need is how to start building your future empire.

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Underperforming Technical Team Business Sales Hiring Scale 128

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Speak empathetically to their prospects and develop stronger connections as a result. Imagine you sell HR software designed to help HR managers run their teams efficiently.

Scale 121

Scale Underperforming Technical Team Outsourcing Services Sales 121

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 135

B2B Technical Advisors SaaS Payments Underperforming Technical Team 135

User Pilot

APRIL 22, 2024

This article aims to simplify feature analysis. Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Review feature usage data.

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Underperforming Technical Team Software Review User Experience Retention 80

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. What is gross retention?

Retention 112

Retention Underperforming Technical Team Software Review Churn 112

Frontegg

FEBRUARY 10, 2022

Before starting off, we highly recommend you check out our article about Password Authentication and why it is getting outdated. For example, app developers can implement a hybrid authentication setup in tandem with Social Logins if needed. Weak or reused passwords are often the culprit. Less Stress on IT and Support Teams.

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Underperforming Technical Team Scale B2B Innovation 105

Neil Patel

MARCH 4, 2021

When most people hear the word “bot,” they tend to think that it is something bad. It’s true there are bad bots. Some bots are so bad that they’ve given all bots a bad name. It is built with bad intentions and will either directly or indirectly worsen the user experience of the places it crawls.

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Underperforming Technical Team AI Search Sales Hiring Mobile 143

Sales Hacker

AUGUST 11, 2021

We worked with Outreach’s sales and marketing teams to build a list of our top hundred accounts from our ICPs and key account lists. Instead of cold emailing their executives, we invited their Director of Sales Development onto our podcast. The bad news is that there’s no easy way to do this. Step #1 — Identify.

Scale 128

Scale Underperforming Technical Team Leadership Education 128

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

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Technical Review Scale Underperforming Technical Team Software Review 199

Neil Patel

MARCH 8, 2021

Both customer support and customer success teams are important for your brand’s ongoing growth and success, and the roles share similar skill sets. In this article, we’ll cover: What customer success is and why it’s important. That’s not to say being reactive is a bad thing, however. Yet, they are two very different things.

Customer Support 120

Customer Support Customer Success Underperforming Technical Team Customer Lifetime Value 120

Unbounce

JUNE 24, 2020

According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.” ” Teams across the world are working on AGI, but the closest to a consensus from researchers is that we might see it sometime within our lifetime. What can you do?

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Artificial Intelligence AI Search Machine Learning Marketing 145

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

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Underperforming Technical Team Strategy Marketing Customer Lifetime Value 89

Sales Hacker

SEPTEMBER 24, 2022

In this article, I’ll walk you through: What a sales funnel is, The elements of a high-performing sales funnel, And finally, strategies to create sales funnels that get results. There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. What is a sales funnel?

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Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 127

Sales Hacker

MARCH 19, 2021

As someone who’s grown from an Inside Sales Consultant with absolutely no technical experience in sales to my most recent role as VP of Sales for Zillow Group Rentals, I have spent nearly a decade hiring hundreds of sales professionals and developing a handful of those hired into leadership positions and beyond. Coachability.

Sales Hiring 136

Sales Hiring Sales Underperforming Technical Team Leadership 136

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” And it’s a beautiful URL, it’s got the reference to our help center article, and that’s been made up too.

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ChatGPT Artificial Intelligence Technical Review Machine Learning 279

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. We’ve gathered a list of articles, videos, and podcasts you can check out: Planning for hypergrowth in EMEA with Mark Rudden of Browserstack.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Neil Patel

APRIL 3, 2023

In this article, we’ll discuss how you know you need to refresh content. every six months or so) update articles with new studies, new research, and the most up-to-date backlinks. When it begins to underperform. Be sure to regularly (i.e., Topics can rapidly evolve over time. When it becomes irrelevant.

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Underperforming Technical Team Engineering Social Media Software Review 145

Intercom, Inc.

DECEMBER 12, 2018

– lie beyond the realms of this article but one thing is clear: this market is HUGE. Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Strategy first, technology second.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

MARCH 25, 2024

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. However, most customer churn falls under one of four categories: Bad product-customer fit Several factors could lead to a poor product-customer fit.

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Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 76

Unbounce

MAY 17, 2022

How does the KlientBoost team do it? Too many conversion-happy marketers race to split test poor hypotheses and arbitrary landing page elements before setting their landing page foundation first. Poor hypotheses: Because marketers then misdiagnose the problem, their proposed solution also fails. These articles aren’t wrong.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2010, he founded Influitive, which helps B2B companies employ brand advocates for faster growth and development. She’ll be talking about her approach to sales as a team sport. Business Consultancy.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

JUNE 16, 2020

Once you set up alerts, you’ll again get notified when anything good or bad happens. I usually have alerts set up for only when things go bad, so I know when I need to focus on fixing my marketing. That way you don’t have to micromanage your team. Can you guess how many articles I write each week? Tool #3: Trello.

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Underperforming Technical Team Technical Review Mobile Data 145

ChurnZero

OCTOBER 25, 2024

There are so many questions to answer when considering how to scale a customer success team. What about team leads? When do I split my one team into two teams? How do I split one team into two? Instead, the article states, lack of clarity is the real culprit. How many people should one report to one manager?

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Scale Underperforming Technical Team Customer Success Scaling 52