Remove AWS Remove Azure Remove Customer Lifetime Value
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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

You’ll need Cost of Revenue to calculate your Gross Margin, which in turn you need to calculate Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC) Payback Time and to understand your company’s unit economics in general.

Startup 90
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Retention Marketing: How to Build a Retention Strategy that Works

User Pilot

Retention is the principal factor behind Customer Lifetime Value (CLV). It’s easy to get hung up on sectoral benchmarks that ignore the huge variety of business types covered by a term like “SaaS” – which range from the incredibly sticky, such as AWS and Microsoft Azure, to services customers may only use rarely.