SaaStr

MARCH 24, 2025

AI is already reshaping B2B SaaS, and its only going to accelerate. One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today. Gross Margins Will Improve for AI-Driven SaaS. AI is also transforming the economics of SaaS. AI is forcing every SaaS company to level up. Is Deflation Coming?

AI 147

AI Trends SaaS AWS 147

SaaStr

MAY 16, 2022

So follow AWS, Azure and Google Cloud. So there’s much angst and even panic with so many SaaS and Cloud public stocks down 50% or more from their peaks. Will things get worse for SaaS products themselves on a day-to-day basis? And is buying of SaaS and Cloud products accelerating, decelerating, and/or flattening out?

Cloud 293

Cloud Azure AWS Engineering 293

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. These are YEAR 1 features today unless you’re an extremely small business. It’s not an option.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

SaaStr

AUGUST 15, 2020

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Especially where business process change is involved. We also saw this at Adobe Sign / EchoSign, at least in small parts.

AWS 337

AWS Churn Enterprise Engagement 337

Clouded Judgement

JUNE 19, 2024

Q1 earnings season for cloud businesses is now behind us. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaStr

JULY 25, 2023

SaaStr Annual: SaaStr Annual is one of the largest SaaS conferences, attracting thousands of attendees, including entrepreneurs, investors, and industry experts. It provides insights into the latest trends, best practices, and networking opportunities in the SaaS space.

ChatGPT 189

ChatGPT AWS SaaS CTO 189

Tom Tunguz

MARCH 8, 2020

Recently, we welcomed Lisa Lawson to SaaS Office Hours to talk about building a channel go-to-market strategy for SaaS companies. Lisa built the channel at Optimizely, which accounted for a meaningful fraction of new business. Marketplaces: AWS marketplace, Heroku marketplace, Salesforce marketplace. Here are my notes.

Scale 349

Scale AWS Consulting Sales Enablement 349

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. AWS can’t support 20 partners equally. Otherwise, it falls apart.

AWS 279

AWS Scale Sales Hiring Marketing 279

SaaStr

DECEMBER 9, 2020

These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors of 10 years ago, there’s so much noise. One thing has not changed in SaaS in the last 10 years: Everyone spends 1-10 hours a day in email. Emails get blocked, spam filtered.

Sales Hiring 356

Sales Hiring Outbound Sales Team AWS Engineering 356

SaaStr

NOVEMBER 13, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Datadog, ZoomInfo, Atlassian, AWS: Epic Growth — But Some Real Headwinds For The First Time. Gartner: SaaS Spend In the Enterprise Will Grow 17% to $195 Billion in 2023. 5 Interesting Learnings from Duolingo at $360,000,000 in ARR.

Sales Recruiting 291

Sales Recruiting AWS Compensation Enterprise 291

SaaStr

NOVEMBER 24, 2021

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them.

Sales Hiring 257

Sales Hiring Scale Compensation Sales 257

Clouded Judgement

FEBRUARY 7, 2025

They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively. The promise of SaaS is that growth in the early years leads to profits in the mature years. It shows the number of months it takes for a SaaS business to payback their fully burdened CAC on a gross profit basis.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works. Why do developers love SaaS products?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

DECEMBER 13, 2021

Community is vital to the success of Open Source businesses. Open Source is here to stay—and Open Source + SaaS is the future. Databricks started out in the Cloud; we never provided an on-prem offering, only a SaaS Cloud offering. Those are the companies that are going to be dominant in this new SaaS era.”. Key takeaways.

Enterprise 246

Enterprise AI SaaS AWS 246

SaaStr

DECEMBER 14, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CMO of Google Cloud, Alison Wagonfeld.

Cloud 309

Cloud Scale AWS AI 309

SaaStr

MAY 15, 2024

A lot of you reading SaaStr are probably more B2B SaaS oriented and may not be paying attention to the consumer market, but it’s already massive and is continuing to grow quickly. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. You can tune into Workshop Wednesday every single Wednesday at 10 a.m.

Subscription 301

Subscription Payment Features B2B Mobile 301

SaaStr

OCTOBER 13, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

SaaStr

FEBRUARY 10, 2022

We enable customers to drive business results from open source that trigger true transformations. Currently, we offer Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, OpenSearch, Redis, InfluxDB, Grafana, and M3 in more than 90 regions around the world on AWS, GCP, Microsoft Azure, DigitalOcean, and UpCloud cloud platforms.

Cloud 270

Cloud GCP(Google Cloud Platform) Payments SaaS Payments 270

SaaStr

DECEMBER 14, 2021

It can be easy for SaaS companies to lose momentum if they haven’t quite found the perfect product-market fit. Kazuki Ohta, CEO & Founder at Treasure Data, shares his company’s story of how pivoting at the right time saved their business and accelerated their growth to $100 million ARR. Commoditization From AWS & Google Cloud.

Sales Hiring 307

Sales Hiring Data AWS Leadership 307

Clouded Judgement

OCTOBER 11, 2024

The hyperscalers (AWS, Azure, GCP) are always some of the first companies to report earnings during earnings season (coming up in 2 weeks), and there’s always a read through for consumption names (meaning people believe there’s a correlation). Cloudflare is up 17%. Datadog is up 14%. Mongo is up 16%. Snowflake is up 14%.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams.

Merchant Services 158

Merchant Services SaaS Payments Payment Methods Payment Services 158

SaaStr

JUNE 28, 2023

So there was a quiet SaaS IPO you may have missed in the craziness of 2021 — SEMRush, a tool your marketing department quite likely uses to keep track of the performance of your SEO and marketing site. And again a challenge to everyone in SaaS to go global. #4. It’s tough out there in the public markets, folks. A valuation of 4x ARR?

Scale 258

Scale AWS Scaling Revenue 258

SaaStr

MARCH 6, 2024

So Okta is one of our favorite SaaS and Cloud leaders. But like many SaaS and Cloud leaders today, the bigger ones are still growing faster. 8 Out of 10 of Top Deals Were Sourced or Influenced by Partners And more than 40% of their total business is invoiced via channel partners. The story is super inspiring.

Fractional VPE 282

Fractional VPE Part-Time VPE Scale SMB 282

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 254

Software Review Scale Technical Review SaaS 254

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

AUGUST 8, 2023

The role of finance in SaaS is changing. Basics: The Building Blocks of the Finance Team To understand how finance teams impact an organization, it’s helpful to break down various functions and how they support the business. No longer are finance teams the traditional “bean counters” of ages past.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. And hundreds of thousands of downmarket businesses that could get value out of ZoomInfo.

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

SaaStr

MAY 3, 2022

Ok we’re all gearing up for 2022 SaaStr Europa in Barcelona — join us there at the beach with 2,500 of your SaaS BFFs on June 7-8! Farrah B, VP Business Operations @ Cribl. Jen Dawson @ AWS. But then after that it’s a spring to the 8th ever SaaStr Annual! Bonney Pelley, SVP, Strategy + Operations @ New Relic.

New CTO 262

New CTO Scale CTO AWS 262

SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales. Like I said, we run 100% of our platform on AWS, so the fit was great.

Scale 259

Scale Marketplace as a Service Cloud SaaS Payments 259

Frontegg

JUNE 30, 2021

Imagine that you want to create a SaaS application and structure it so that several users can use it; how would you implement such a project? You can use a multi-tenant architecture for the SaaS application. What is a Multi-tenant SaaS Application? That is not the best solution. The basic idea of ??this

AWS 88

AWS SaaS Payments Payment Methods Enterprise 88

Intercom, Inc.

FEBRUARY 26, 2018

In simple terms, in order for a company to succeed they must have a good business idea and be able to consistently execute and evolve that idea better than anyone else. How can your business win market dominance and survive? When I say “execute”, I don’t simply mean the engineering challenges of building something.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

OCTOBER 6, 2022

Organic search is the single most important channel for growing your business, but the tech and tactics in the space are over two decades old. We help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Our mission is simple : We help others grow.

GCP(Google Cloud Platform) 246

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 246

The Angel VC

FEBRUARY 20, 2016

In it he argues that an eCommerce business with $10 to $20 million in revenues is not that hard to build and also not very valuable. Now let’s talk about SaaS. Starting a new company is always hard and most SaaS startups never get to $1-2 million in ARR. Call me when it scales.” Let me rephrase that.

Scale 192

Scale Scaling SaaS AWS 192

Baremetrics

OCTOBER 31, 2021

Changing how and where you host your product is one of the most challenging decisions for a SaaS company to. Changing how and where you host your product is one of the most challenging decisions for a saas company to make. None of us started a saas company to deal with server migrations. And… It’s not fun.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

SaaStr

MARCH 16, 2019

The Week in Cloud: A look at the stories in Cloud, SaaS, and business software that we found particularly useful and interesting. Acquisition multiples in SaaS/Cloud doubled last year. Big or small. __. Microsoft is doing a strong job of being the alternative for folks simply worried about Amazon. That’s a lot.

Cloud 213

Cloud AWS Systems Review Software Review 213

SaaStr

AUGUST 2, 2021

Partnerships drive business and thriving ecosystems for SaaS companies unlike anything else. Examples include AWS, Adobe, Microsoft, and Google Cloud. But developing solid partnerships takes vision, grit, time and patience. Enter your email below for the latest SaaStr updates. ServiceNow and Partnership Types.

Outsourcing Services 284

Outsourcing Services Scale Scaling Outsourced Development 284

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. You need to marry your go-to-market strategy to specific commercial structures that you, as a SaaS company, decide to offer your customers. Segment your business only if you have to.

Scale 259

Scale Scaling AWS Sales Hiring 259