User Pilot

JULY 23, 2020

You’re signing up new users for your SaaS product every day. What’s your new user churn rate looking like? If “marketing” is only a matter of new customer acquisition for you, then you’re missing the point of being in SaaS. Isn’t retention just the flip side of churn? Congratulations! My marketing is working.”.

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

OPEXEngine

DECEMBER 15, 2020

Churn is the enemy of subscription-based businesses; it measures the rate at which your hard-won customers cancel their subscription to your service. Left unchecked, what seems like a relatively low customer churn rate month-on-month can quickly escalate into a crippling annual churn rate that your business can’t sustain.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

Full Session

DECEMBER 30, 2024

Its good for teams focused on retaining users, reducing churn and increasing conversion rates. PostHog vs VWO PostHog is free and open-source, unlike VWO, a paid service. Integrations PostHog works well with Kafka, Slack, AWS, Google Cloud, GitHub, Tableau, and Looker. Scalability: Handles large volumes of data efficiently.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

ChurnZero

OCTOBER 16, 2020

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere. As such, we decided to tap industry experts for a verbal duel on the subject where the winners take home the esteemed (and priceless) prize of bragging rights and SaaS street cred. Enter the Sales Manager.

Scale 98

Scale Customer Success SaaS Payments Sales 98

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. We’ve all seen AWS and what they’ve done with their platform. Really, cloud absorbs hardware, software and services.

Sales Hiring 229

Sales Hiring Scale Payments Cloud 229

OpenView Labs

FEBRUARY 11, 2021

” It’s natural to go to payments per user or even user logins, but they rarely indicate user engagement. Related read: Freemium vs. Free Trial: How to Know Which One to Pick for Your SaaS Startup. Offering free usage is par for the course as a SaaS customer acquisition strategy. Not always. It also requires vigilance.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business).

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

ProfitWell

NOVEMBER 5, 2019

For subscription companies, it’s tempting to resort to questionable subscription renewal tactics like these to keep customers around for as long as possible, since churn can be so disastrous to your bottom line. The key feature separating subscription businesses from their more standard counterparts is the recurring nature of payments.

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

SaaStr

DECEMBER 13, 2019

So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? And so I think having the founders get a viewpoint and vantage point into just that selling process is really important.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

How To Buy Saas

MARCH 3, 2025

Curious about whats next for the world of SaaS? In just the past few years, weve watched Software-as-a-Service evolve at breakneck speed, transforming from a neat cloud-based delivery model into an essential driver of business innovation. It feels like every tool from your CRM to your accounting software now comes as a service.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52