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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). We are conducting interviews and onboarding new employees remotely. Business continuity.

AWS 192
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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

Next, they moved to credits, which are very popular, with AWS and Google Cloud being great examples of companies that are always giving credits out to startups. Those travel so fast from venture teams straight to founders, boards, and other VC funds. Ultimately, it was a little too complex for Zendesk to implement at the time.

Startup 267
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How Top Sales Leaders are Adjusting their Sales Process (Video + Transcript)

SaaStr

There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. Travel is a challenging part of the industry today. We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. Kristen Habacht: Yeah.

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Tabular: Turning Your Data Swamp into a Data Lakehouse with Apache Iceberg

Clouded Judgement

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), A natural question is “why do we have two tiers?

Data 130
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Verizon, Amazon team to offer 5G edge cloud computing via AWS Wavelength

IT World

Amazon and Verizon will offer the ability to run AWS-based applications with ultra-low latency via the former’s new Wavelength edge service, the companies announced this week at AWS re:Invent, letting organizations realize the benefits of edge computing without having to roll their own edge devices.

AWS 40
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SaaStr Podcast #394 with Sunil Dhaliwal and Jason Lemkin

SaaStr

I wanted to have another fun, informal conversation with, one of, I think, the most insightful and smartest cloud investors, Sunil Dhaliwal. Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. The first is: It’s the best proxy for AWS growth in the private markets.

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Our New Transparent Pricing Dashboard: Where Your Money Goes When You Buy a Buffer Subscription

Buffer Resources

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Retreats Our travel budget includes all costs involved in team gatherings like retreats and meetups.