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He’ll walk you through the three stages of growth: 0-$1M — From nothing to something $1M-$10M — Building, innovation, and customers $10M-$100M+ — Scaling and thriving And what sustainable growth strategies you can implement (and pitfalls to avoid) wherever you’re at in your SaaS journey. We hear this everywhere — culture is everything.
I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.
And I remember being at that Dreamforce in 2009, which was awful. ” I’m like, that sounds awful. But in these big Fortune 500 companies, their incentive in innovation to bring in, but it’s like one or two a year, but they might buy more. I mean, literally. Every retail shop was closed by 2000.
Why does Bridget believe the best starting point for customer success is “companyculture and value”? How does companyculture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does companyculture play into the level and quality of customer success? .
You got to be really frugal and you’re going out to innovate your way out of problems. You really innovate your way out of problems or engineer your way out of problems. Let’s innovate our way out of the problem.” And I remember like AWS was growing really quickly. It’s still really hard.
But yesterday’s workplace from my previous company is we focus a lot about being a hundred percent HQ-centric, constantly being under one roof. And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Is AWS in the lead? Is the Google in the lead?”
100% the traditional enterprise you should totally buy one of those platforms, but have you noticed where all the new ones are and all the fast growing innovative ones are? The CIOs tend to… The innovative ones are all in. How often can she win when you don’t have a CIO that’s about innovation?
” “I hated Katie at that company meeting, it was awful.” ” That all goes to our entire company on the Wiki, so you can download that file, you can read it yourself, you can look through it, you can actually raise on our company Wiki a disagreement about it. It’s really tough.
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