Clouded Judgement

MARCH 22, 2024

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). Namely, retention!! For “fake” ARR, retention can vary wildly.

AI 190

AI Cloud Revenue Technical Advisors 190

Clouded Judgement

NOVEMBER 10, 2023

Hyperscalers (AWS, Azure, GCP as companies look for cloud GPUs who aren’t building out their own data centers) Infra (Data layer, orchestration, monitoring, ops, etc) Durable Applications We’ve clearly well underway of the first 3 layers monetizing. There are many limiters here - data security and compliance are big ones.

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

User Pilot

APRIL 2, 2025

Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Userpilots data is fully encrypted and stored with SOC-compliant vendors like Amazon AWS and Google Cloud. Onboard users, make announcements, and boost retention with mobile-first UI patterns.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

How To Buy Saas

MAY 21, 2025

All the leading platforms reviewed below like Workable, Greenhouse, and Breezy HR are SaaS solutions that serve companies globally with multi-language support and compliance features (e.g., EEOC compliance forms, resume formats) cater to US hiring norms. Cloud ATS are generally quicker to deploy and scalable for growing businesses.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

ChurnZero

MARCH 31, 2022

Following the webinar, we invited Dave to give his rapid-fire takes on tracking the retention of auto-renew customers, calculating customer lifetime value as a startup, comping CSMs on expansion, determining the importance of measuring time to value, and much more. tech ops, AWS, technical support). A: I love auto-renews.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

User Pilot

SEPTEMBER 1, 2024

Amazon AWS is one of the best SaaS pricing examples with this model. AWS allows users to select the specific services they need and then use the pricing calculator to estimate their total yearly costs. In other words, instead of paying for the entire product, customers select and pay only for the features they need.

Pricing 104

Pricing Strategy SaaS Scale 104

OpenView Labs

MARCH 4, 2021

Net revenue retention was near 70%, a far cry from the 100%+ that most SaaS companies aim to achieve. By the time HubSpot went public in 2014, net revenue retention had jumped to nearly 100%—all without hurting the company’s ability to acquire new customers. The company struggled with poor churn and anemic expansion revenue.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

User Pilot

APRIL 30, 2024

Appcues enhances user onboarding, adoption , and retention with targeted walkthroughs, in-app messaging, and feature adoption tools. Key examples are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, which provide scalable resources like virtual servers and storage. What are the benefits of the SaaS model?

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Audacix

AUGUST 11, 2023

While there are many aspects of the Bill that are yet to be finalised, what we do know is that companies who leave it until the last minute to begin their compliance journey will invariably fail in their efforts. Overall the bill expands compliance requirements for information security teams around personal data protection.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Frontegg

OCTOBER 14, 2020

Before AWS, engineering teams had to scale their own infrastructure. The suite of essential business capabilities provided by Frontegg focuses on three major end-user experiences: Secure Access experience with features such as: authentication, granular roles management, audit logs, privacy and compliance controls and API management.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Full Session

NOVEMBER 27, 2024

Its key features include session recordings and replays , interactive heatmaps , website feedback widgets , conversions and funnels , and error tracking, all while ensuring compliance with GDPR, CCPA, and PCI standards. FullSession ensures that sensitive user data is excluded, maintaining privacy compliance. Book a demo today.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

Its key features include session recordings and replays , interactive heatmaps , website feedback widgets , conversions and funnels , and error tracking, all while ensuring compliance with GDPR, CCPA, and PCI standards. FullSession ensures that sensitive user data is excluded, maintaining privacy compliance. Book a demo today.

Software Review 52

Software Review Software Technical Review Systems Review 52

SaaS Metrics

JUNE 10, 2019

The three security layers that help prevent unauthorized access and safeguard valuable data include: Layer 0 aka IaaS (Infrastructure as a Service) is the primary layer on which everything else runs e.g. AWS, Google Cloud Platform, Microsoft Azure and IBM Cloud. Layer 1 is where the SaaS provider comes in and sits on top of the primary layer.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40

OpenView Labs

MAY 5, 2021

Other businesses, like LinkedIn and Netflix, have strong histories of being producers of open-source projects, which provides a strategic recruitment and retention tool for top-tier engineering talent. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion.

Business 52

Business SMB Scale DevOps as a Service 52

Mucker Capital

APRIL 6, 2023

If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. You're really getting enough early users to help you validate to achieve a certain level of retention rate. Are you interested in learning how I can help you set a better compliance? ” or something like that.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Intercom, Inc.

DECEMBER 13, 2018

I saw we had the opportunity to do that in London and to do something that will be new for Facebook, in the same way that AWS was a new business model and product line for Amazon and a bet that paid off very well. It’s about turning companies into communities. John: Is there something about the products that gets that usage on day one?

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Sales Hacker

OCTOBER 7, 2021

Beth works with our team of experts to help companies create a culture of engagement, reduce regrettable turnover, increase productivity and revenue, and grow key customer retention. Today I help investment managers harness the power of community and technology to automate regulatory compliance. Lauren Kiefer.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

AUGUST 22, 2020

This will be a really strong indicator of retention and recruiting. This is 15 years of innovation in data security, compliance, and protection of content. That happens to coincide with obviously some of the biggest challenges around cybersecurity, data compliance and privacy, GDPR, CCPA, who has access to your information?

Sales Recruiting 213

Sales Recruiting Cloud CTO Hire Sales Hiring 213

User Pilot

APRIL 4, 2025

30-day retention rate. Its difficult to drive engagement and retention without a structured approach to understanding user needs and behaviors. Improve UX: Metrics like crash rates, app load times, and screen flow analysis help you spot and address friction points in the user journey, leading to better engagement and retention.

Mobile 66

Mobile Metrics Cross-platform App Design (Application) Scale 66

How To Buy Saas

MARCH 3, 2025

Built-in compliance Industries like healthcare, finance, and legal have strict regulations. 2⃣ Finance: Keeping Up with Regulations : The finance world moves fast , and compliance rules change constantly. Example: A Vertical SaaS for banking automatically updates compliance forms based on new regulations.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52

SaaStr

MARCH 31, 2024

They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees. ” “I hated Katie at that company meeting, it was awful.” But first, I just wanna talk about employee retention for a minute.

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290