Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Team expertise.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And one of the areas I work in is AWS cost management, and snacking there is so easy.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 3 Audit Logging and Compliance Enterprise customers view the ROI of your solution as more than a great set of features. How do you respond? Not so fast.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Scytale

JANUARY 9, 2024

In the world of security compliance, things can get complicated. That’s why we’re here to clarify some aspects of SOC 2 compliance , particularly SOC 2 reports, and their significance for your security posture. The SOC 2 Bible Everything you need to know about compliance! No worries, we’ve got you covered.

compliance 52

compliance Software Review Systems Review Technical Review 52

Stax

APRIL 18, 2024

Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Scytale

SEPTEMBER 18, 2023

User access reviews involve monitoring the rights and access privileges of those who can interact with your organization’s data, applications and infrastructure, including personnel, employees, vendors, service providers, and other relevant third parties. So how do access reviews and security compliance join worlds?

Systems Review 52

Systems Review Azure AWS compliance 52

ProfitWell

DECEMBER 19, 2019

From AWS and cloud storage providers to hosting companies and internal servers, building a secure SaaS product starts at this base layer. Maintaining compliance is a shared priority for both you as the customer and your provider. Backing up your data in several locations ensures that no single system failure will damage your security.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. We decided to check out this expense management software and give its readers a detailed Fyle review. Fyle Review (2022) – Expense Management Software. Half-yearly business reviews to optimize cost and compliance.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Scytale

MAY 15, 2024

Achieving and maintaining compliance with data privacy and security frameworks is a complex undertaking that requires a multi-faceted approach. This comprehensive list of must-haves will help you understand some key elements required to ensure your organization meets and sustains compliance standards effectively.

compliance 52

compliance Technical Review Systems Review Software Review 52

User Pilot

SEPTEMBER 1, 2024

Complex billing : Tracking and accurately billing usage can be complex, requiring robust systems to monitor usage metrics and prevent errors. This model is popular in team-centric SaaS products like collaboration tools, project management software, and CRM systems , where multiple users from the same organization need access.

Pricing 104

Pricing Strategy SaaS Scale 104

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). They understood technology, and they had a unique respect for regulatory and compliance. Michael: I was really aligned.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

Sales Hacker

MAY 19, 2020

Record, share, review and coach your team based on the voice of your customer. What we observed is that an awful lot of top sellers already do this stuff. So when I was running sales and marketing at Audio Precision, I’d have my regular deal reviews with my team, and I had guaranteed closed by the end of the month a lot.

Scale 113

Scale Payment Methods Payment Services Sales Hiring 113

BetterCloud

JANUARY 8, 2021

Supervisors need to complete performance evaluations for each of their direct reports, but there’s no reason for them to access reviews of, well, anyone else across the organization. The compliance demands of role-based access control. Let’s unpack some of the specific compliance demands of RBAC. Lack of a standard definition.

Azure 52

Azure AWS Technical Review Scale 52

User Pilot

AUGUST 16, 2023

Establish access controls to ensure compliance with external regulations. Here are a few options Data warehouse – data warehouses like AWS Redshift enable you to consolidate your data in one place. Litmos, a Learning Management System. This should include continuous training to keep their knowledge and skills current.

Data 98

Data Technical Review Government Data Analysis 98

Scytale

FEBRUARY 18, 2024

In today’s rapidly evolving information security landscape, organizations are increasingly turning to compliance automation solutions to streamline their processes and ensure adherence to complex compliance requirements. This innovative practice harnesses cutting-edge technology to revolutionize traditional compliance processes.

compliance 52

compliance Scale Systems Review Technical Review 52

ChurnZero

MARCH 31, 2022

tech ops, AWS, technical support). I suspect the real issue is process compliance. It’s about ensuring they’re up and ready to go so they can actually use the system and see if they like it. Then, you summarize what they said at the ops reviews. A: I’m not a big fan of activity metrics, so no.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

Audacix

AUGUST 11, 2023

While there are many aspects of the Bill that are yet to be finalised, what we do know is that companies who leave it until the last minute to begin their compliance journey will invariably fail in their efforts. Security teams may need to coordinate with the DPO on privacy reviews, assessments, audits, and training.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Audacix

FEBRUARY 4, 2024

Some of your more security-conscious customers will ask you to implement single sign-on (SSO) for ease of deployment as well as to increase compliance with their own security solutions. If your SaaS is hosted on AWs, here are 47 AWS security controls you can put in place for free. © Copyright Ayush Trivedi 2023.

Outsourcing Services 52

Outsourcing Services Cloud Outsourced Development Software Review 52

Full Session

NOVEMBER 27, 2024

You need to find an affordable solution that prioritizes user privacy, provides a complete feature set and enables integration with existing systems and tools to deliver actionable insights without data overload. Google Analytics can be complex for beginners and shows occasional data inaccuracy due to data sampling.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

You need to find an affordable solution that prioritizes user privacy, provides a complete feature set and enables integration with existing systems and tools to deliver actionable insights without data overload. Google Analytics can be complex for beginners and shows occasional data inaccuracy due to data sampling.

Software Review 52

Software Review Software Technical Review Systems Review 52

SaaS Metrics

JUNE 10, 2019

The concerns about SaaS security grew as more and more users started embracing the new technology, but is everything all that bad as online reviews and opinions suggest? That’s mainly because they have to move virtual machines and data from one place to another due to many reasons, including load balancing and improved latency.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40

Mucker Capital

APRIL 6, 2023

If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. Are you interested in learning how I can help you set a better compliance? ” You need to address the compliance problem or the security problem. or something like that. There's a lot there to be done.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

OCTOBER 7, 2021

I had never quit a job before unless it was due to a promotion or a better opportunity. Whether creating teams from scratch or taking over distressed departments, the achievements I’ve accomplished are always due to creating a winning culture with clear expectations and a strong drive for results. Be your own advocate.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Scytale

FEBRUARY 4, 2025

Keeping your head in the clouds might sound dreamy, but managing compliance up there doesnt quite hit the same. Thankfully, with the right tools in your corner, managing cloud compliance becomes far more straightforward, less stressful, and – dare we say – manageable. Whats Cloud Security Compliance, Anyway?

compliance 52

compliance Cloud Azure AWS 52

Scytale

OCTOBER 30, 2024

Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Scytale

APRIL 16, 2025

Scalability – Your startup will (hopefully) grow, so make sure your tool can scale seamlessly with your evolving security, compliance , and business needs. You need to continuously have a finger on the pulse to stay one step ahead of security and compliance risks. Not so helpful.

Technical Review 40

Technical Review Startup Software Review GCP(Google Cloud Platform) 40

User Pilot

APRIL 4, 2025

Say someone leaves a negative review about your app on Twitter or LinkedIn. Do you have a system for checking if it’s a one-person issue or something that affects the rest of your users too? Regardless of the operating system, keep in mind that the industry average for crash-free sessions is above 99%.

Mobile 66

Mobile Metrics Cross-platform App Design (Application) Scale 66

How To Buy Saas

MARCH 3, 2025

AI analyzes reviews, competitors, and trends for you. Built-in compliance Industries like healthcare, finance, and legal have strict regulations. 2⃣ Finance: Keeping Up with Regulations : The finance world moves fast , and compliance rules change constantly. A basic ERP system? AI creates a summary in seconds.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52