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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

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How and why we spent $400K on AWS in 4 months

Baremetrics

Your application grows more complex, your customers 10x, then 100x, which means the amount of data you’re storing and moving around grows by 1000x. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. down the road.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. Big data has been a game-changer.

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The SaaS Balancing Act: Always Be Modernizing

CloudGeometry

Proven best practices that help both finance & engineering teams The State of DevOps Dora Report shows the progression of everyone in this SaaS arms race – leaders and laggards alike – towards a model that produces faster cloud-driven commercial and technical success. Adapted from DORA’s State of DevOps Report 2019 , pp.

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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

User- and customer-specific application logic and data services are provisioned in a way that enables streamlined monitoring and updating In SaaS terms, this combination of user and customer is called tenant context. Onboarding operationalizes your user model by expressing it through tenant context. Or just drop us a line.

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Moving ChartMogul to AWS and Kubernetes

Chart Mogul

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Lack of modern cloud features and managed services.

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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. Additional Isolation Options – Supplementary isolation approaches focused on compute and data Storage considerations. It is the secret to effective tiering and scaling. Let’s take a closer look.