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Run Less Software

Intercom, Inc.

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc. Google, Microsoft, Apple).

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How and why we spent $400K on AWS in 4 months

Baremetrics

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Decide how much DevOps you want in your Development. Like, really expensive. Have a plan. down the road.

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Intercom presents Engineer Chats

Intercom, Inc.

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

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Employee Spotlight: Bill Wilson, Senior Director of Product and Kite Designer

FastSpring

Get to know the fantastic team behind the ecommerce platform! Right now, I am spending most of my time with the Halifax team working on the SalesRight product roadmap and trying to build out all the features and functionality that our customers need. My first job in tech was in 1998 as a software developer.

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SaaStr Podcast #394 with Sunil Dhaliwal and Jason Lemkin

SaaStr

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? I actually think they’re getting done with less diligence, not no diligence, but you don’t have the four weeks of in-person meetings, they’re getting done in days.

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Using Product Led Growth as an Indicator for Investment w/OpenView Venture Partner, Ashley Smith (Video + Transcript)

SaaStr

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

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SaaS security: how to protect user data as a SaaS | Profitwell

ProfitWell

From AWS and cloud storage providers to hosting companies and internal servers, building a secure SaaS product starts at this base layer. By creating a robust statement for your own product, it educates both your team and your customer in how to handle valuable data. Infrastructure. Educate your customers.