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DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. As it turns out, SaaS operational platform metrics are also abundant.
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That’s why I interviewed more than 50 developers in DevOps, DevSecOps, and generalist back-end roles about how they prefer to discover, try, and purchase software. From these conversations, I learned a ton about what devs are looking for in a software website, in developer documentation, in onboarding, and even in sales interactions.
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This is where you record all of the costs that go to providing your service, such as hosting and customer support payroll. If you have sales from Professional services, you’d want to create two sets of Cost of Goods Sold?—?one Lastly, I usually create a software category for each major expense category for consistency?—?in Engineering.
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