Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. The Pendulum Swings to Small Data : Modern Mac laptops have the same computational power as the AWS servers Snowflake used to launch the company. 80% of data is unstructured within organizations.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Intercom, Inc.

DECEMBER 9, 2021

Ten years ago, we built the initial Intercom infrastructure in AWS’ us-east-1 data center in North Virginia, USA. As a first step, we’re delighted to announce that we now offer European data hosting – allowing your most important data to remain entirely in Europe, stored in the AWS-eu-west-1 region. The learning element was crucial.

Data 181

Data AWS Scale Engineering 181

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. Looking back quarter after quarter for years, you’ll have incredible documentation of your journey. That would have been counterproductive. What are the benefits of building open source?

Scale 243

Scale Scaling Sales Hiring Cloud 243

Intercom, Inc.

FEBRUARY 16, 2022

Until now, Intercom has been a multitenant application hosted in a single region in AWS. We avoided countless meetings, documents, and Slack messages by just doing the work ourselves as a default approach. “We We assumed ownership of the problem and empowered ourselves to make progress on it”.

Scale 234

Scale New CTO Engineering CTO 234

Intercom, Inc.

NOVEMBER 3, 2021

It’s intimidating to jump on a high-severity production incident just to realize that you’re unfamiliar with that area of the system and it’s not well documented. This is especially true if you are running on a cloud platform like AWS and can provision infrastructure without having to worry about requesting additional hardware.

Engineering 209

Engineering Software Review Systems Review AWS 209

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Team expertise.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Intercom, Inc.

MAY 19, 2021

To achieve this with Elasticsearch, we worked through these steps: Understand and document how we are currently using Elasticsearch. Stronger support around RDS Aurora was top of mind as one of our MySQL tables was already far outside of AWS’ best practices.

Scale 216

Scale Technical Review Technology Scaling 216

Practical Advice on SaaS marketing

MAY 2, 2011

I'm sure the recent service outage at Amazon Web Services (AWS) had lots of engineers scurrying around, looking for a fix. It's not all bad news First, though, some good news on the reaction to the AWS outage. Good marketers should be prepared to address those concerns, especially in light of the AWS outage.

AWS 100

AWS Marketing SaaS Education 100

Intercom, Inc.

DECEMBER 2, 2021

As part of that, you wrote up a document that explored how Zuora’s modeling of rate plan data over time worked. And because we are not scared of shipping code to production on a Friday, I approved a pull request adding a subnet to our VPC AWS that Friday evening. This time, some automation that was owned by AWS.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

IT World

MAY 24, 2022

But I'm not here to talk about hyper-scale, public clouds such as Amazon Web Services (AWS), Azure, or Google Cloud. Instead, most organizations need a way to store our documents and data so we, and our teammates, can easily get our information whether we're at home or sitting at a convention center in Valencia, Spain.

Cloud 90

Cloud SMB Azure AWS 90

Intercom, Inc.

OCTOBER 19, 2022

Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA (us-east-1), Dublin, Ireland (eu-west-1), and Sydney, Australia. . All of our infrastructure and data are spread across three AWS availability zones and will continue to operate should any one of those fail. Data expiry and deletion.

compliance 138

compliance Data Software Review Scale 138

Scytale

OCTOBER 30, 2024

Automated Evidence Collection HIPAA compliance requires well-documented evidence to prove that your organization is adhering to the necessary standards. Updox Updox is a comprehensive tool focused on patient communication and document management for healthcare providers who need to integrate with many electronic health record (EHR) systems.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Tom Tunguz

AUGUST 25, 2015

Here’s my stab at that list: CRM, Marketing Automation, ERP, Expense Management, Analytics, Email, Collaboration, Document Storage, Payroll, HRIS, ATS, IaaS, Customer Support, Recruiting. PagerDuty, AWS and New Relic are the three listed in Okta’s reports.

Sales Recruiting 100

Sales Recruiting Data SaaS AWS 100

OpenView Labs

JANUARY 27, 2021

From these conversations, I learned a ton about what devs are looking for in a software website, in developer documentation, in onboarding, and even in sales interactions. Do you need your prospective buyer to connect your tool into their AWS account and then load in a ton of data in order for them to see the product in action?

Development 105

Development DevOps as a Service Software AWS 105

Intercom, Inc.

JULY 24, 2018

You can get an awful lot of focused work done in the quiet of your own home, and of course you’re free to rock your pyjamas all day long if you please. On the other hand, there’s definitely an upside to not having teammates right next to you. Working on your own also makes you incredibly resourceful.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

FEBRUARY 10, 2023

Tech companies realized that this cloud thing might be for real, but the word on the street was that AWS was too hard and complex for customers to realize its benefits. Document your core product flows in a visual walkthrough. This was when everything in the tech world was all about Amazon Web Services. That’s when OpDemand was born.

Sales Hiring 130

Sales Hiring Development AWS Engineering 130

Chargify

FEBRUARY 1, 2018

Amazon Web Services (AWS) is a poster-child for the Relationship Economy—they truly understand the modern B2B customer. AWS powers a majority of the websites and applications that you use in your day-to-day life. AWS also constantly evolves their pricing, with 62 price changes as of July 2017. Change Is Inevitable.

Payment Features 75

Payment Features Subscription AWS Scale 75

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 Give them control of release timing; provide training documentation; support acceptance testing. How do you respond? Enterprises need time to train users on what’s new.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Frontegg

JULY 15, 2021

Service provider : The “service provider” is the target to which the started request is directed for verification; it may be Gmail, AWS, or Salesforce. How It Works: Create a SAML document and submit it to the service provider. However, this document would be in XML format. Always prefer local schema from XML.

Enterprise 98

Enterprise SaaS Cloud AWS 98

Frontegg

JULY 15, 2021

Service provider : The “service provider” is the target to which the started request is directed for verification; it may be Gmail, AWS, or Salesforce. How It Works: Create a SAML document and submit it to the service provider. However, this document would be in XML format. Always prefer local schema from XML.

Enterprise 97

Enterprise SaaS Cloud AWS 97

Frontegg

MAY 27, 2021

Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Best For: Documentation, Development Metrics. One of the most important tools to unleash your customers’ independence is Documentation. Best For: Product Adoption. Readme does just that.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Sales Hacker

DECEMBER 3, 2019

Do the hard work of documenting the sales enablement process, so reps know who needs what, and when. The content that resonates best with buyers discusses issues and tells great stories, says Cameron Tanner at AWS. This gives you the insight to continuously improve your content creation efforts.

Sales Enablement 112

Sales Enablement Artificial Intelligence Branding Sales Hiring 112

How To Buy Saas

OCTOBER 14, 2021

One-stop database solution for MySQL, Redis, and SQL Server on Amazon Web Services(AWS). Easily upload documents and email … Add to wishlist Added to wishlist Removed from wishlist 0. Add to wishlist Added to wishlist Removed from wishlist 0. Visit Website. Reviews: Details, Pricing, & Features. Visit Website. Visit Website.

SaaS Payments 108

SaaS Payments Payment Solutions Payment Methods Software Review 108

Totango

APRIL 7, 2021

Amazon S3 (AWS S3) is a service offered by Amazon Web Services that provides object storage through a web service interface. When integrated with Totango, AWS S3 helps users save time and enables integration management by reusing data connectors, editing and duplicating integrations and providing real-time previewing and validation.

Data 63

Data AWS Cloud Technology 63

Full Session

DECEMBER 30, 2024

Integrations PostHog works well with Kafka, Slack, AWS, Google Cloud, GitHub, Tableau, and Looker. Support PostHog has a community and loads of documentation to support you. You can access documentation and tutorials to get started with the platform. Support Heap offers documentation, webinars and training sessions.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 113

Cloud Scale AWS Machine Learning 113

Neil Patel

JANUARY 1, 2021

This so-called “ pajama time ” has become an awful reality for every physician stuck using a well-intentioned but poorly-performing EMR system. Clients can upload documents and even book their own appointments (on your terms, of course). And it’s not just doctors who are affected by this.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Sales Hacker

MARCH 10, 2020

Document everything (it’s fine to use Google Docs). Tackle can give you access to the AWS, Azure, and Google Cloud platforms and your end customer can purchase your solution through those marketplaces, which can streamline the entire process and help you skip a bunch of steps. What You’ll Learn. Subscribe to the Sales Hacker Podcast.

Sales Hiring 85

Sales Hiring Scale Marketing AWS 85

Audacix

JUNE 9, 2023

AWS WAF is a great option for software and DevOps teams that are already using AWS services or looking for a scalable and flexible WAF solution. It's designed to protect your web applications from common web exploits and allows you to create custom rules to block specific types of attacks.

Software Review 66

Software Review Software DevOps as a Service AWS 66

Intercom, Inc.

AUGUST 1, 2019

We’ve done that with a number of software vendors, probably most notably AWS, because AWS is just so expensive that they’re able to offer a pretty big discount to our customers. Tara: It makes me think of Gimlet Media’s podcast , too, where they’re documenting your journey to start a podcast.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

Baremetrics

JANUARY 25, 2022

Examples of cost management software include in-platform cost optimization modules like GCP Billing and AWS Cost Explorer. EDI facilitates the exchange of documents and transactions between trading partners in a standardized electronic format. Alternatively, you can employ custom cost optimization software.

Payment Services 97

Payment Services SaaS Payments Payment Solutions Scaling 97

Crafty CTO

JULY 7, 2023

This was in the context of a link to someone training / fine-tuning an LLM for the full corpus of AWS documentation. Many pointed out that ChatGPT probably does it better; lots of whining about “but ChatGPT gives me wrong answers, boo hoo hoo,” and then this gem.

ChatGPT 40

ChatGPT Artificial Intelligence AWS AI 40

OpenView Labs

DECEMBER 2, 2020

As another example, she offered that one of Datadog’s first principles is their ability to integrate really well with other products: “Datadog talks a lot about how they integrate with AWS and fit really well with that market. Amazing documentation. Understanding 2 universal concepts for winning DevRel.

Marketing 54

Marketing AWS Scale Development 54

Andreessen Horowitz

APRIL 30, 2024

But if you need to do it right before you can pay anybody, including your shareholders and your people, then you’re gonna put an awful lot of effort into it. That approach was, write a big document about how your electronic trading algo works. If it’s just a simulation, that’s one thing. We saw that in the pandemic.

Artificial Intelligence 91

Artificial Intelligence AI Banking AWS 91

Neil Patel

JANUARY 8, 2021

Amazon AWS is a similar product that provides access to its free tier products for 12 months. You also need to attach a 501(c)(3) determination letter, a document from the United States IRS proving your tax-exempt non-profit status under the applicable sections of the tax code.

Payment Methods 141

Payment Methods Payments Payment Solutions Payment Services 141

BetterCloud

MAY 6, 2024

Amazon Web Services (AWS) : A leader in cloud computing, offering a wide array of services for storage, databases, networking, and more. Microsoft 365 : A comprehensive suite of productivity tools like Word, Excel, PowerPoint, and Outlook, facilitating document creation, communication, and collaboration.

Outsourced Development 52

Outsourced Development SaaS AWS Web Development 52

BetterCloud

MARCH 31, 2020

Do they have public support pages and documentation? If it’s hosted on AWS and some AWS AZs go down, do they have continuity built in? Do they have available GDPR/CCPA/other privacy documentation? Personally, I usually use a plain document , with notes for each app under their own heading.

SaaS 59

SaaS AWS Software Review Systems Review 59