This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.
by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.
In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.
Jason recently interviewed a SaaStr superfan, and about 40 minutes in, the person said they didn’t want to do some of the work required for the job. While different than ‘typical’ interviews Jason notes as leaders, we all need to recalibrate what we expect out of people. You can listen to the full podcast here. #1:
Come and hear about the typical pitfalls (and how to avoid them) from Pat Poels, an executive with over seven years under his belt leading Eventbrite’s now 300+ strong engineering team that sits across North America, South America, and Europe. I started right at the end of 2011, and I started in the role of VP of engineering.
We are conducting interviews and onboarding new employees remotely. All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably.
As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.
For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics, and strategies to attain success in the fiercely competitive world of SaaS.
That’s why I interviewed more than 50 developers in DevOps, DevSecOps, and generalist back-end roles about how they prefer to discover, try, and purchase software. Do you need your prospective buyer to connect your tool into their AWS account and then load in a ton of data in order for them to see the product in action?
You can record actions like clicks, text inputs, and form submissions without manually tagging them or waiting for your busy engineers. Customer interviews : Schedule one-on-one or group interviews to gather more in-depth feedback. Interview in-app invitation generated with Userpilot. Userpilot chat support.
And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku.
Cloud technologies (bonus) : Familiarity with cloud platforms like AWS or Azure can give you an edge in the job market. Data Engineering Podcast : Hosted by Tobias Macey, this podcast focuses on the technical aspects of data engineering. Consider courses on DataCamp or Codecademy.
At Snowflake, he was the first rep and single-handedly built the outbound-engine on the way to scaling the business from pre-revenue all the way past $150M+ in ARR. Staffing a team of field sales, inside sales, and sales engineers in lockstep. In any given interview, the first question I ask is, “Tell me your life story.”.
You can use focus groups, user interviews, and in-app surveys to dig deeper into user needs and expectations. Marketplaces – Online platforms like AWS Marketplace and Salesforce AppExchange let you list your product and attract new users by giving you access to a wider audience base. To do this, conduct market research.
Now, without further ado, let’s listen to this interview with Tom Williams. What we observed is that an awful lot of top sellers already do this stuff. On the engineering side, it’s become a little bit more challenging, just because they’re used to sitting next to each other and looking at each other’s code.
Now, without further ado, let’s listen to this interview with Vishal Sunak. I’m not a lawyer, I’m actually an engineer by classical training, and it’s been a fun and interesting ride to work with this community. I got the infrastructure, I got the AWS bill, don’t worry about it. Check them out.
Utilize cloud-based data platforms (AWS, Azure, Google Cloud) for scalable data storage, processing, and analysis. Data engineer : If you’re passionate about building data pipelines and infrastructure, this is a technical route. Their blog features insightful articles, tutorials, and interviews with top data scientists.
Utilize cloud-based data platforms (AWS, Azure, Google Cloud) for scalable data storage, processing, and analysis. Data engineer : If you’re passionate about building data pipelines and infrastructure, this is a technical route. Their blog features insightful articles, tutorials, and interviews with top data scientists.
Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers? CSMs own upsells, cross sells, and renewals, but we have a Sales Engineer who we loop into more technical conversations, help with negotiations, etc. Enter the Sales Manager. How does that make you feel?
Utilize cloud-based data platforms (AWS, Azure, Google Cloud) for scalable data storage, processing, and analysis. Data engineer : If you’re passionate about building data pipelines and infrastructure, this is a technical route. Their blog features insightful articles, tutorials, and interviews with top data scientists.
Bonus points : Experience with cloud platforms (AWS, Azure, GCP). Data scientist’s main responsibilities The three responsibility pillars of a data scientist encompass Data Acquisition and Engineering, Data Analysis and Modeling, and Communication and Collaboration. Experience with data visualization tools (e.g.,
Product specialists can use it to suggest enhancements to design and engineering teams. AWS Certified Solutions Architect for tech products). 100 PM by Suzanne Abate – Insightful interviews of product managers from leading companies, including Expedia, Sonos, and more; available on Apple.
Polis Pilavas , VP Engineering at ChartMogul “AI will dominate and disrupt. Using LLMs to enhance these solutions will no longer be seen as innovative but will become the standard.” The next generation will do more for users with less hassle. I call this automated SaaS; SaaS that commodizes what has already been done, and does 10x more.
Right from front-of-house customer service teams, to senior executives to your most technical developers and engineers. But even if you take baby steps in that direction, you've done your job well and you've got a great story to tell for your next job interview. Examples include: Veronis, Azure Purview, AWS Macie.
I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. ” I’m like, that sounds awful. You just don’t know when.
The company helps marketing, engineering, product, UX, and analytics teams of different companies. Talview offers various services including talent acquisition, online assessments, asynchronous and live video interviews, talent management, remote proctoring, behavioral insights, recruitment marketing, and more.
With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. And I know you’ve had some great experience, particularly while you were at AWS, running different partner sales, channel sales. They cannot resell.
Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. Um, no wonder you’re acquainted.
Jason Lemkin: And what was interesting is the ones that I interviewed, the top VCs that I talked to, said they all read almost all of their inbound emails. The fact that you two were the best engineers that knew each other at your last startup, or even in grad school, or heck, even in high school, I guess. That’s compelling.
Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Loving our podcast content?
Sam Jacobs: We’ve got an interview with a friend and a great entrepreneur, AJ Bruno, the CEO and co-founder of a company called QuotaPath. ” Now, without further ado, let’s listen to this interview with AJ Bruno. The end of the day, sales is what makes a lot of businesses run, what drives the engine.”
A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. She holds a BS in Chemical Engineering from the University of Texas at Austin and lives in Los Altos, California with her two children. Asia Gladden.
Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. This interview originally aired as Episode 229 on April 29, 2019. Below, we’ve shared the transcript of Harry’s interview with Manny.
Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. In this session, Sandy Carter, AWS Vice President will hone your superpower – not of customer focus, or customer driven, but customer obsessed.
Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. So yes… Harry Stebbings: As I said, this is the most joyous interview for me where I completely go off schedule.
Job 1 is to validate if you have PMF with customer interviews (instead of jumping into selling), securing a few lighthouse customers on very generous pricing terms and then investing more GTM dollars into the opportunity when it’s been validated. Be thoughtful and intellectually honest with where you are and what you know.
Now, without further ado, my interview with Alison Wagonfeld, CMO of Google Cloud. But ultimately we believe that Google Cloud comes at it from a really strong place of innovation and the DNA of our company is with engineers that want to help solve the world’s hardest problems and look for the most aggressive, bold opportunities.
You really innovate your way out of problems or engineer your way out of problems. And we had this great engineering team and we really innovated our way out a lot of problems and tried to figure out ways to do things cheaper, better than we would instead of throwing money at the problem. I mean, interviewing is so hard.
Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? Harry Stebbings. Paul Rosania. I’m very excited for our show today, as we have a launch.
Below, we’ve shared the full transcript of Harry’s interview with Liat Bycel or you can jump to the transcript of Jason’s interview with Loren. Jason’s interview with Loren: Announcer: You’re listening to SaaStr’s podcast, the best in SaaS content to help you scale up and grow faster. Harry Stebbings.
We could talk about CAK and LTV, and economics, and fundraising, and entrepreneurship, and SaaS and engineering, and product management, but instead I chose to talk about culture and people, which is a little bit of an odd topic for a CTO to pick up. ” “I hated Katie at that company meeting, it was awful.”
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content