To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
A couple of them our team did. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Constantly looking at the clock during calls, thinking when will it end!! What can we learn from this? Its a tough job.
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