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Quality of Life: What Does It Mean For A Start-Up?

SaaStr

Recently, I spent several hours with a new but great friend who has been on a vaguely similar journey to me. Investing at a breathtaking pace. In many ways, your Quality of Life will simply be awful. In my first start-up as a founder, I had a great CTO and VPE and a pretty darn good VP Ops from the very beginning.

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Forgot the SaaS Gloom and Doom on Social. ‘Just Build’ with SaaStr CEO and Founder Jason Lemkin

SaaStr

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. You can see the growth on the platform side with Azure, Google, and AWS and how much it’s accelerating in AI. Every VC wants to invest. What happened?

CTO Hire 146
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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. DevOps transformation!

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

What’s their new CAC Payback Time? New Gross Margins? Cost of Revenue Examples Hosting AWS / Google Cloud / Azure Payroll – Customer Support Service Delivery Costs Twilio, Sendgrid Merchant Fees Stripe, Braintree You should also include software that helps your support team, such as Help Scout, or your Devops, such as CircleCI.

Startup 90
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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

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Using Tailscale to Access Amazon VPCs, EC2 Instances, and RDS Clusters

Crafty CTO

Better Idea: AWS Systems Manager Session Manager Our development partner suggested a better solution, AWS Systems Manager Session Manager , which enables tunneled sessions into the AWS environment and leverages AWS IAM to manage access. Why invest precious time on such a limited solution? What is Tailscale, Really?